Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Excellent Service experience I use the dealership's service frequently to maintain our jeeps. Making a service appointment is fast and efficient and usually results in getting an I use the dealership's service frequently to maintain our jeeps. Making a service appointment is fast and efficient and usually results in getting an appointment in a reasonable timeframe. The staff is always courteous, The service is always competent, reasonably fast and in the few cases where the vehicle needed additional attention after leaving the dealership, there was no problem. More

service Went in for an oil change and had to replace my radiator. GREAT customers service as always. Even got a discount and a free VIP rent-a-car. Went in for an oil change and had to replace my radiator. GREAT customers service as always. Even got a discount and a free VIP rent-a-car. More

Perfect! I was in and out in a jiffy. Shawn was kind, phad great personality, all while being professional. I never cringe when I have to get my car services. I was in and out in a jiffy. Shawn was kind, phad great personality, all while being professional. I never cringe when I have to get my car services. Friendly faces, an occasional hug and comfy waiting area. More

Fast and friendly Service with a friendly smile. I was they had time to wash vehicles after service. I see other dealer tend to do this more often. Service with a friendly smile. I was they had time to wash vehicles after service. I see other dealer tend to do this more often. More

Waited way too long 5 hour wait for an oil change, inspection, and new tires. I was told 2 hours initially then it went up to 3, and then another 45 minutes and then I f 5 hour wait for an oil change, inspection, and new tires. I was told 2 hours initially then it went up to 3, and then another 45 minutes and then I finally had to say something because I was wondering when it would be done. Appointment was at 9:30am and I was out of there by 2:30pm being 7 months pregnant - not great! More

Won't come back Made appt for brakes, recall, and oil change, they said my apt didn't include the brakes, i could only do recall and oil, had to make another apt for Made appt for brakes, recall, and oil change, they said my apt didn't include the brakes, i could only do recall and oil, had to make another apt for brakes and they were booked till Jan. So never got the brakes check Wasn't very friendly. This second time there with the same experience, I won't go back More

Very Nice Got an oil change and didn't have to wait or be there for hours. The woman that checked me out was really nice, can't remember her first name, but her Got an oil change and didn't have to wait or be there for hours. The woman that checked me out was really nice, can't remember her first name, but her last name is Hernandez. She corrected my bill with no attitude or issue. Great! More

Amazing customer service Shawn did an amazing job when I visited this location. He guided me through the process and contacted me to let me know about my vechicles status. Tha Shawn did an amazing job when I visited this location. He guided me through the process and contacted me to let me know about my vechicles status. Thank you very much! More

Service I was very happy with Centrals service department. From top to bottom they were friendly, knowledgeable, accommodating and fast. I recommend dealing w I was very happy with Centrals service department. From top to bottom they were friendly, knowledgeable, accommodating and fast. I recommend dealing with Johnnah and Bill. More

Inspection Sticker I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficie I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment . More