Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Good Job I did not have an apoitement and there was a nail in my tire you took me in and in an hour you told me my car is ready...… Thank you I did not have an apoitement and there was a nail in my tire you took me in and in an hour you told me my car is ready...… Thank you More

My review Great courteous people. Right expectations settings and meeting them too. I went for the state inspection. I was told it is going to take time and we Great courteous people. Right expectations settings and meeting them too. I went for the state inspection. I was told it is going to take time and we agreed but it was done quickly More

Very professional and personable Was just for an oil change but have been set up with another appointment to have my car checked out for some concerns I have. Making it possible for Was just for an oil change but have been set up with another appointment to have my car checked out for some concerns I have. Making it possible for me to drop off my car the night before and have a loaner for me More

Dead key fob Lisa in the Service department was great and explained everything up front to me. My only complaint was that I had to pay $250 to replace the key fob Lisa in the Service department was great and explained everything up front to me. My only complaint was that I had to pay $250 to replace the key fob for a car that is only three years old. More

Tire issue I had my truck towed in with a flat tire due to a bolt stuck in my tire and I lost the lug nut key. i dealt with Shawn at the service desk and a mecha I had my truck towed in with a flat tire due to a bolt stuck in my tire and I lost the lug nut key. i dealt with Shawn at the service desk and a mechanic named Dave I believe. Everyone was great and helped me get back on the road ASAP. Would go back More

Prompt excellent service from knowledgeable and friendly staff who go the extra mile. Fine service folks who explain the issues and how they will be resolved. from knowledgeable and friendly staff who go the extra mile. Fine service folks who explain the issues and how they will be resolved. More

Awesome work and service!! I would highly recommend this dealership for both buying a vehicle and having service done! I have bought my past 3 Jeep Wranglers and 1 Dodge Ram Tr I would highly recommend this dealership for both buying a vehicle and having service done! I have bought my past 3 Jeep Wranglers and 1 Dodge Ram Truck there! Amazing work and staff!!! More

Shawn Nagle was helpful Shawn Nagle, the service advisor, was very straightforward and helpful in explaining what needed to be done to my car. He was attentive and responsive Shawn Nagle, the service advisor, was very straightforward and helpful in explaining what needed to be done to my car. He was attentive and responsive. More

Awful customer service; awful experience Will NEVER return to this dealership for service or future vehicle purchases. Pricing for any service is absolute robbery. They wanted to charge $150 Will NEVER return to this dealership for service or future vehicle purchases. Pricing for any service is absolute robbery. They wanted to charge $150 just to run a diagnostic test for a notification that popped up regarding a vehicle concern. I needed a new seatbelt and they quoted $650 to replace it- with NO explanation of such an outrageous cost. Also asked if I wanted a tire rotation with my service & didn’t even complete the service!! This is ESPECIALLY true when the customer service does not even try to compensate for their ridiculous charges. When you walk into the service center it’s like you’re walking into a graveyard. No one has a personality and is so robotic and RUDE. Not sure what sort of training these employees go through, but they ALL could use a lesson in customer service. Not one person in that place had a smile or could offer any sort of empathatic nature towards their customers. Would not recommend this place to my worst enemy. Took my car to another shop the very next day. More

Service Department The dealership was accommodating and extremely pleasant!!! I would highly recommend friends to do business at this dealership. I also appreciate the The dealership was accommodating and extremely pleasant!!! I would highly recommend friends to do business at this dealership. I also appreciate the text messages during time dealership is servicing my vehicle. More