Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Not really honest I found the service department to be unwilling to stand behind the extended warranties enthusiasticly promoted in Sales. Took my Jeep for a well-docum I found the service department to be unwilling to stand behind the extended warranties enthusiasticly promoted in Sales. Took my Jeep for a well-documented problem with the U-Connect 430. First they denied the problem, then they demended that we pay for a non-covered repair first (a $600 antenna!). They scheduled a repair appointment, and then said that it would be 20 days before they look at it, and that the plan would only pay for one day rental Caveat Emptor. Buyer Beware! More

Good Job I did not have an apoitement and there was a nail in my tire you took me in and in an hour you told me my car is ready...… Thank you I did not have an apoitement and there was a nail in my tire you took me in and in an hour you told me my car is ready...… Thank you More

Good Service My car lost it's power and I had to tow it to the dealer with no appt. I was told I was on a srtand by appointment as they were booked up for at leas My car lost it's power and I had to tow it to the dealer with no appt. I was told I was on a srtand by appointment as they were booked up for at least a month. However they were able to look at it and fix it within a few days plus gave me a loaner car. Thank you Lisa! More

Helpful Service Shawn was very helpful. He was friendly and explained what would be happening with my car. His estimated time was accurate. It was a pleasure to work Shawn was very helpful. He was friendly and explained what would be happening with my car. His estimated time was accurate. It was a pleasure to work with him. More

servicing of fiat Went in on a weekend and full service took us only an hour with full check up with great service. Got a phone call when complete and very quick pick u Went in on a weekend and full service took us only an hour with full check up with great service. Got a phone call when complete and very quick pick up with no wait. More

My review Great courteous people. Right expectations settings and meeting them too. I went for the state inspection. I was told it is going to take time and we Great courteous people. Right expectations settings and meeting them too. I went for the state inspection. I was told it is going to take time and we agreed but it was done quickly More

Very professional and personable Was just for an oil change but have been set up with another appointment to have my car checked out for some concerns I have. Making it possible for Was just for an oil change but have been set up with another appointment to have my car checked out for some concerns I have. Making it possible for me to drop off my car the night before and have a loaner for me More

Dead key fob Lisa in the Service department was great and explained everything up front to me. My only complaint was that I had to pay $250 to replace the key fob Lisa in the Service department was great and explained everything up front to me. My only complaint was that I had to pay $250 to replace the key fob for a car that is only three years old. More

Tire issue I had my truck towed in with a flat tire due to a bolt stuck in my tire and I lost the lug nut key. i dealt with Shawn at the service desk and a mecha I had my truck towed in with a flat tire due to a bolt stuck in my tire and I lost the lug nut key. i dealt with Shawn at the service desk and a mechanic named Dave I believe. Everyone was great and helped me get back on the road ASAP. Would go back More

Prompt excellent service from knowledgeable and friendly staff who go the extra mile. Fine service folks who explain the issues and how they will be resolved. from knowledgeable and friendly staff who go the extra mile. Fine service folks who explain the issues and how they will be resolved. More