Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

"Quick" drive in The first service advisor I worked with told me he would call me within the week, instead, I waited two months for a part that was supposed to arrive The first service advisor I worked with told me he would call me within the week, instead, I waited two months for a part that was supposed to arrive within one week. I was also told it would be a quick drive in but instead I waited 3 hours to have my windshield wipers replaced and complete the "minor" fix on my passenger side. For the most part, the service advisors are very nice, but the waiting can be a bit tideous specially when I was told I'd be out in less than 30 minutes. More

oil change good work, all that needed to be done was done in a timely fashion. quick and efficient work. liked how easy to communicate via text message. good work, all that needed to be done was done in a timely fashion. quick and efficient work. liked how easy to communicate via text message. More

Displeasure Service dept never called to advise work was completed (new install of damaged seat belt), then we arrived and found the wrong seat belt was installed Service dept never called to advise work was completed (new install of damaged seat belt), then we arrived and found the wrong seat belt was installed. Very aggravating to wait over one month for install, then have an improper install and have to back another time in the future to correct it again. There was a lack of communication between the service counter and install techs to verify the work. More

Excellent They did a excellent job very helpful with my warranty problem Shawn and Johannah did a great job I would highly recommend them to family and friends They did a excellent job very helpful with my warranty problem Shawn and Johannah did a great job I would highly recommend them to family and friends More

Gary was wonderful, helpful, kept me up to date needed my car asap and Gary was able to take incredible care of me, get me seen and get my car fixed quickly . Very happy with his service needed my car asap and Gary was able to take incredible care of me, get me seen and get my car fixed quickly . Very happy with his service More

Helpful and friendly Brought my Jeep in for the usual oil change and tire rotation - used my last Jeep Wave program service but I will sign up for more. Bill took care of Brought my Jeep in for the usual oil change and tire rotation - used my last Jeep Wave program service but I will sign up for more. Bill took care of me at the service and when I came back and my Jeep wasn't ready got me a temporary loaner car and I returned later when he called me and everything was great!!!! More

Shawn is always informative and helpful. Shawn is great at what he does. He always makes the process easier and always does his best to understand my needs and suggest next steps. Shawn is great at what he does. He always makes the process easier and always does his best to understand my needs and suggest next steps. More

Great experience Service department was great Explained everything to me and called to let me know when I could pick up my vehicle —-That’s all I wish to say but Service department was great Explained everything to me and called to let me know when I could pick up my vehicle —-That’s all I wish to say but u have a word minimum which is frustrating that I would like to just ignore this email however u should know ur service center is very good More

Excellent service . I was very happy with the service and I was impressed by the timely service. I will recommend this service to my friends. . I was very happy with the service and I was impressed by the timely service. I will recommend this service to my friends. More

2013 dodge 1500 Shawn did an excellent job getting my truck fixed. I would highly recommend him to family and friends to get things done. He always kept me informed o Shawn did an excellent job getting my truck fixed. I would highly recommend him to family and friends to get things done. He always kept me informed on what was going on. I like that because I hate to be left in the dark. My truck is very important to me. Thank you. More