Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Great Service! Shawn Nagle presented himself as an astute professional who explained in clear terms the genesis for my car being recalled. And once the work was d Shawn Nagle presented himself as an astute professional who explained in clear terms the genesis for my car being recalled. And once the work was done, he further clarified to was done to rectify this the reason for the recall of my 2017 Fiat 128 Spyder. More

Radio service Bill Devine was awesome. Went over everything and answered all my questions. Made it a pleasant experience. Had a much better experience than previous Bill Devine was awesome. Went over everything and answered all my questions. Made it a pleasant experience. Had a much better experience than previously, thanks to Bill. More

Great shop for Fiat Maintenance The service representative, communication and response were all great. When a warning light appeared as I was leaving, the service staff immediately k The service representative, communication and response were all great. When a warning light appeared as I was leaving, the service staff immediately knew and quickly remedied the issue. More

Recall and Brakes done as advertised I was given great service at Central Jeep in Norwood. They did the recall no charge as expected, and they told me I only needed rear brakes whih was I was given great service at Central Jeep in Norwood. They did the recall no charge as expected, and they told me I only needed rear brakes whih was welcome news. Work was done with no problems afterwards. My only riticism (and the reason for 4 vs 5 stars) is that I had an appointment for 7;30 AM on a Friday, and at 1:00 I called to get status and they hadn't even brought it into the service bay yet. I could have slept later on my day off and brought the Wrangler in at noon if they weren't going to look at it until after lunch. More

#1 Among the Best I have purchased cars at Central. It has been a pleasure in every case working with sales, service, and parts. Service is excellent. Much of this has I have purchased cars at Central. It has been a pleasure in every case working with sales, service, and parts. Service is excellent. Much of this has to do with Lisa. She is customer oriented, and is more than accommodating. Lisa is quite a find, and Central is lucky to have her. More

The service I recievecd was great Shawn and everyone I self with was great! The work that was done along with the service I received was great. I will definitely be back! Shawn and everyone I self with was great! The work that was done along with the service I received was great. I will definitely be back! More

Awesome service The gentleman who handled me was excellent. Arranged your shuttle service to take me to the Lifetime and pick me up. Could not of been happier. T The gentleman who handled me was excellent. Arranged your shuttle service to take me to the Lifetime and pick me up. Could not of been happier. Thanks again. More

So Supportive I had an issue with me vehicle and did not have extended warranty, JoHanna the service manager and Bill advised me to call the manufacturer and see wh I had an issue with me vehicle and did not have extended warranty, JoHanna the service manager and Bill advised me to call the manufacturer and see what they can do since the issue was more of a defect with the product. I did just that but was met with resistance initially. I let JoHanna know (must have called her and Bill a million times on this) that the manufacturer is saying they can’t do anything as I don’t have warranty. Again JoHanna said to keep voicing my concerns and not to give up. I’m glad I listened to her because her advice worked! The manufacturer agreed to cover the cost to fix my vehicle (over 2K!). This is why even if they are booked a month or more or I will always come here at Jeep Dodge Chrysler Ram of Norwood. They are the best. Also, they always make a way to see me even on drive by’s (no Appt). You guys are awesome! More

everything went well They sound out what the problem was, ordered the parts and i had my car but in a timely matter. Explained what the issues was and what needed to be do They sound out what the problem was, ordered the parts and i had my car but in a timely matter. Explained what the issues was and what needed to be done to fix it. More

MUSTY SMELL I was noticing a musty smell worsening and realized water was coming in on the passenger side under the Jeep mats. It was determined to be a manufactu I was noticing a musty smell worsening and realized water was coming in on the passenger side under the Jeep mats. It was determined to be a manufacturing defect which your service department did an excellent job of fixing and replacing carpets. My rental car was also covered and I was pleased with that because I had it for a week. I wish Jeep had done a recall so it wouldn’t have progressed to the degree it did. Gary was very helpful and informative about additional services available I queried him. More