Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Amanda was extremely helpful and thorough. Amanda was exceptional. She explained the whole process and treated us with respect. Peter also went out of his way to help us receive such great s Amanda was exceptional. She explained the whole process and treated us with respect. Peter also went out of his way to help us receive such great service. I'll definitely be back when I need service (hopefully not too soon! ). Thank you again for such great service. Colleen More

Great Experience What I was hoping was something simple turned out to be a lot more significant. Shawn made the experience less painful by being patient, talking me t What I was hoping was something simple turned out to be a lot more significant. Shawn made the experience less painful by being patient, talking me through what might be the problem and giving me time to digest the cost. In the end, it was costly but it was a big repair and I felt I was treated fairly. Many thanks to Shawn and Central's top notch technicians, great job by all involved! More

Service on my car Shawn did a great job ensuring I knew what was going on with my car and what needed to be done. He knew his stuff and understood exactly what I was lo Shawn did a great job ensuring I knew what was going on with my car and what needed to be done. He knew his stuff and understood exactly what I was looking to get done. More

Chrysler 300 The service technician listened to my concerns and made good decisions. My auto was finished in a timely manner. The rental performed well. I was trea The service technician listened to my concerns and made good decisions. My auto was finished in a timely manner. The rental performed well. I was treated as a valuable customer, which I appreciated More

Great Very accommodating and courteous regarding my time schedule and got the job done ahead of time so I was very satisfied. A job well done Very accommodating and courteous regarding my time schedule and got the job done ahead of time so I was very satisfied. A job well done More

Car over heated Professional staff and was kept informed on status warranty covered the work and the rental car. Car was worked on quickly. I can’t write anything els Professional staff and was kept informed on status warranty covered the work and the rental car. Car was worked on quickly. I can’t write anything else More

Car repair Shawn Nagle was absolutely awesome! Had my car towed in in an emergency and service was superb. Thanks again Shawn. Having service like this twice Shawn Nagle was absolutely awesome! Had my car towed in in an emergency and service was superb. Thanks again Shawn. Having service like this twice in less than a month was worth it. More

Understood my request and resolved the issue. I initially placed my service request online prior to calling for confirmation. The service associate told me that the online scheduling was not work I initially placed my service request online prior to calling for confirmation. The service associate told me that the online scheduling was not working for a period of time. I find it concerning that I was not informed on their service website that this feature was not working after completing the information needed for scheduling. I placed my appointment and received an email confirmation the day prior to my appointment date. My sister dropped off the vehicle and was granted a loaner car due to the service needed would take much of the day. After dropping off the vehicle at 8:30 AM, I received an update of the service required at 3 PM the same day. The service associate describe the issue and what was needed to resolve the issue and gave his opinion that it would be completed before the end of business. He was going to confirm with the technician working on my vehicle. I did not receive any follow up call for that day. The next day in the morning, I went to my job and my sister inquired on the loaner vehicle paperwork as it was only schedule to be used for 24 hours. My sister was informed that my vehicle would be ready at 10 AM of the same day. We pick up my vehicle after 6 PM without any issues and fees. The summary above describes my experience. As a customer, you want to know what the issue and plan to resolve it with the call. I understood the issue and action taken to resolve it but it seems to be a temporary. I am left feeling that I will need to make another visit for the same issue that may not be under warranty. My vehicle is a 2017 model and was bought in June of 2017. This issue occurred in December of 2018. Should this be a re-occurring issue? More

Good review I only had recall procedures done to my Ram 2500 pick up truck. However the staff at Central Motors couldn’t have been any more courteous or helpful t I only had recall procedures done to my Ram 2500 pick up truck. However the staff at Central Motors couldn’t have been any more courteous or helpful to make my visit a pleasant experience, Thank you. More

immediate service lisa dunn worked a mracle and got me in quickly!! i had a service problem that required immediate attention and lisa and brian saw that i was taken c lisa dunn worked a mracle and got me in quickly!! i had a service problem that required immediate attention and lisa and brian saw that i was taken care of. More