Central Chrysler Jeep Dodge RAM Fiat of Norwood

Everything with service appointment went smoothly. They even made sure I had a ride home at drop off. They even made sure I had a ride home at drop off. More

I dropped my car off for service (oil change/tire rotation). Sean communicated via email with contact information immediately. I was promptly made aware of additional work that was needed. Communicat rotation). Sean communicated via email with contact information immediately. I was promptly made aware of additional work that was needed. Communication and service were excellent! More

Customer service was great from the time I drove in. Absolutely would recommend this dealership! Absolutely would recommend this dealership! More

Shawn was professional and knowledgeable. The service team did a great job completing the required work on time. The service team did a great job completing the required work on time. More

Carlos Perez Rivas in Sales and Matt Hanninen in Service have been very professional and helpful assisting me with the purchase of my new 2024 Grand Cherokee. As a lifelong owner of Chevy's, both gentleme have been very professional and helpful assisting me with the purchase of my new 2024 Grand Cherokee. As a lifelong owner of Chevy's, both gentlemen have made my transition to Jeep seamless and enjoyable, working tirelessly to educate me and get me the best deal. They are assets to your organization. More

Abysmal. I bought my used vehicle and in less than 3 months I was back having major repairs that included brakes and the four-wheel drive. This was a "ce I bought my used vehicle and in less than 3 months I was back having major repairs that included brakes and the four-wheel drive. This was a "certified" vehicle. They kept my car for 3 months - never a word of apology for the inconvenience - they didn't keep me updated - I had to call every couple weeks just for them to say "Oh, yeah, we just heard___has the part, we'll get in touch with them and give you a call". No follow up calls were made. When I bought the car - I asked "is there any reason this car is such a deal?"....they said no. Unfortunately, that wasn't true. Later on, after we got the car back and wrote our review - we found out that the car had issues they knew about. From dishonest sales people, to lazy service managers, to ignorant front desk personnel this dealership is full of people who clearly don't give a flying ____. More

Service was done on a timely basis. Was in there to have an oil change and rotation of tires Was in there to have an oil change and rotation of tires More

It was all good! We are always treated well. Service was a bit slow yesterday. We are always treated well. Service was a bit slow yesterday. More

Shawn and the team did a great job of getting me in and out on time with all work completed as agreed. Everyone here is super helpful and the cafe on-site is a great place to work remotely for a few hours out on time with all work completed as agreed. Everyone here is super helpful and the cafe on-site is a great place to work remotely for a few hours while your vehicle is being worked on. More

I got to appt at 8:22, nobody was around to check me in (never happened 2 other times I have been). After about 5 minutes a woman checked me in then Mr. Nagle took over. I told him I would be waiting in (never happened 2 other times I have been). After about 5 minutes a woman checked me in then Mr. Nagle took over. I told him I would be waiting in the cafe for my car. Around 10:40 I went to Mr. Nagle to see how much longer it would be. He responds with “I didn’t see you in there”. My receipt says my car was ready at 9:11. I waited an extra hour and a half for my car! Needless to say but I was not pleased with the service that was provided this past Saturday morning. More