Central Chrysler Jeep Dodge RAM Fiat of Norwood

Don't waste your time, went there to buy a new $49,000 truck and let me tell you their sales dept and games are number 1 in scumbag dealerships. truck and let me tell you their sales dept and games are number 1 in scumbag dealerships. More

Bob is a great Salesman. Right from the start he was personable and upfront about everything. If you want a pleasurable buying experience purchase your next vehicle from Bob M. at Central in Norwood MA personable and upfront about everything. If you want a pleasurable buying experience purchase your next vehicle from Bob M. at Central in Norwood MA. More

I gave Central Jeep this rating because they deserve it. Did great job of outlining my options in my car search new/used. Were very open and fair with trade in discussions and made things work with the lea Did great job of outlining my options in my car search new/used. Were very open and fair with trade in discussions and made things work with the lease payment. When picking up the car Lance spent great amount of time making sure I was aware of all the new features added to the new 2012 wrangler. I would recommend this dealership group to other because of the price, friendliness and the overall experience. More

The experience was great. The sales department worked with me to show me different trucks. Once I found the truck that I wanted they worked very hard to get me the price that I was comfortable with. I wo with me to show me different trucks. Once I found the truck that I wanted they worked very hard to get me the price that I was comfortable with. I would recommend Central Chrysler Jeep Dodge of Norwood. More

I was expecting a "typical" car buying experience (i.e. the back and forth on price with the sales person checking with the manager that kills half the day), but I did my research and Cent experience (i.e. the back and forth on price with the sales person checking with the manager that kills half the day), but I did my research and Central was aggressive on their price so it was a painless process. More

I have bought 7 Jeep Grand Cherokees from this dealership since 1993. I have always been treated respectfully & fairly-----would never think of going anywhere else for my Jeeps. Previous models were all the since 1993. I have always been treated respectfully & fairly-----would never think of going anywhere else for my Jeeps. Previous models were all the Limited----this time I went way out & got the Overland Summit! Thank you Central for finding me what I wanted ( and then some)-----you are the best!!!! More

They worked very hard to get to a price that worked for me. We had a small delay in getting paperwork signed but the whole team worked to make sure we got everything squared away later that same day and ev me. We had a small delay in getting paperwork signed but the whole team worked to make sure we got everything squared away later that same day and everything worked out great. More

WE HAVE NEVER BEEN TREATED SO BADLY AND BLATANTLY PROFILED AT ANY BUSINESS EVER BEFORE. That said, we should have looked at the customer ratings here even before we bothered to enter the door. Clearl PROFILED AT ANY BUSINESS EVER BEFORE. That said, we should have looked at the customer ratings here even before we bothered to enter the door. Clearly management does not care what customer feedback is nor whether their sales force is interested in selling cars. We need to buy a 3 row vehicle for our business within he next 2 weeks. We went with 2 small children to look at the new Durango, gave our name and waited for 15 minutes after which we were told it would be 10 more minutes before we could be helped. Fair enough. I left my cell number with the front desk to call me so we could go next door to look at the Acadia at the sister GMC dealership where, by the way, we recieved fantastic service. Needless to say, we never received a call. When we went back on our own an hour later, the front desk claimed they gave my number to a sales associate who, of course never called me. A salesman named Tony Oko (forgive me the spelling as he refused to give me a business card ... AND BLATANTLY PROFILED AT ANY BUSINESS EVER BEFORE. That said, we should have looked at the customer ratings here even before we bothered to enter the door. Clearly management does not care what customer feedback is nor whether their sales force is interested in selling cars. We need to buy a 3 row vehicle for our business within he next 2 weeks. We went with 2 small children to look at the new Durango, gave our name and waited for 15 minutes after which we were told it would be 10 more minutes before we could be helped. Fair enough. I left my cell number with the front desk to call me so we could go next door to look at the Acadia at the sister GMC dealership where, by the way, we recieved fantastic service. Needless to say, we never received a call. When we went back on our own an hour later, the front desk claimed they gave my number to a sales associate who, of course never called me. A salesman named Tony Oko (forgive me the spelling as he refused to give me a business card) jumped in and dragged me, my wife and 2 small children to the back of the lot in 40 degree weather to look at a car, left us there and said he would be back with a key. Needless to say, 15 minutes later when we realized we were abandoned and walked back inside, we found him speaking with another couple!! Clearly we were profiled as not serious. When I asked him for his business card, Tony refused saying that he was with another customer and that taking his card would be "invasion of privacy." We left OUR business card with the front desk and still want to buy an American car from a company that is trying to turn things around. Sad, even if the product may be awesome (we never got a chance to find out), but the people behind it at this dealership appear to have no idea or concern over how to conduct business. We will go elsewhere - that's our privilege as Americans. Still, we left feeling that this dealership profiled us based on appearance and, dare I say, race? More

I have purchased a new 2011 Dodge Charger R/T AWD Max and the Forward Collision Warning (FCW) has not been functional since I bought the vehicle. On top of it all my main reason for purchasing this vehicle w the Forward Collision Warning (FCW) has not been functional since I bought the vehicle. On top of it all my main reason for purchasing this vehicle was specifically for the Forward Collision Warning Alert System. I dropped off my vehicle at Central Motors in Norwood, MA to have it repaired. I dropped if off on 8/15/11 and picked it up on 8/17/2011. I tested the Forward Collision Warning Alert System and it is still not functioning!! This is completely unacceptable after purchasing a nearly $40,000 vehicle!!! I tested the FCW once more at home, and I very, very, slowly inched closer to my garage door until I bumped it and the Forward Collision Warning Alert System DID NOT ALERT ME WHATSOEVER! Now I have a brand new 2011 Dodge Charger R/T AWD Max package, nearly $40,000 with scratches on my front end bumper!!! I will NEVER AGAIN PURCHASE ANOTHER CHRYSLER VEHICLE!! I should have gone and purchased a beautiful Acura TL for nearly the same price, with an outstanding customer service department. They actually employ individuals who are COMPETENT in performing their jobs, unlike the incompetent Service Representative Brandon and the Service Department Shop Foreman, who are completely, and utterly incompetent. The Salesman Joe Haskins assured me before I purchased this vehicle that the FCW would audibly and visually alert me once the front of the vehicle was close enough to another vehicle! Perhaps this is precisely why Chrysler Motors should have not been bailed out by taxpayer dollars, and allowed to FAIL! The free market should have decided the fate of Chrysler, and the end result would have been that no one would want to purchase an unreliable and overpriced Chrysler/Dodge/Jeep vehicles! Perhaps Chrysler LLC CEO Mr. Sergio Marchionne should investigate Central Motors and other dealerships who are going to bankrupt his company. More