Central Chrysler Jeep Dodge RAM Fiat of Norwood

New car Lease I just bought a jeep at Central Auto. He did a great job at the whole process. I would definetly go back to him and highly recommend him I just bought a jeep at Central Auto. He did a great job at the whole process. I would definetly go back to him and highly recommend him More

Great Job Again I was in the market for a new car and knew exactly what I wanted, so I went back to the team at Central Dodge Norwood (I already had a great experienc I was in the market for a new car and knew exactly what I wanted, so I went back to the team at Central Dodge Norwood (I already had a great experience less than a year ago taking home a brand new Dodge Durango so I knew these guys would be great again). The team at Central listened to what I was interested in and put me in exactly the right car and gave me a great price too! I would highly recommend this dealership and want to give a special shout out to Brian, Rich, and Nick for helping put the deal together and negotiate a great price. More

Great Experience! My partner and I both bought Jeeps together at Central with Brian Bell, who is fantastic! Brian spent approximately 8-hours with us over the span of My partner and I both bought Jeeps together at Central with Brian Bell, who is fantastic! Brian spent approximately 8-hours with us over the span of two days and was incredibly helpful: he listened to our wants, tried to match what we wanted with our price points, and he was not pushy at all, despite all the time we spent with him. He also has a great sense of humor, which was much appreciated! We can't thank him enough---I am really happy with my Jeep Wrangler and my partner is happy with his Jeep Grand Cherokee. If you're interested in a Jeep, we highly recommend going through Brian Bell at Central! More

Awful Customer Service I went in for a routine oil change and ended up stranded on the side of the road because they never put the drain plug back in! When I called the serv I went in for a routine oil change and ended up stranded on the side of the road because they never put the drain plug back in! When I called the service department to tell them what was going on they made me feel as if it was my fault. They told me my "low oil pressure" sensor could be faulty as it was going off and the service technician told me to come back. At this time I was 20 minutes away from the dealership and did not feel comfortable turning around to continue to drive if I did not have oil in my car. The service tech told me to check to see if I had oil in my car. I called the dealership back immediately to inform them there was no oil in my car and there was oil underneath my Jeep. After explaining to the service technician that I was a female standing outside in the 20 degree weather, at night in an area I did not know, they finally sent a tow truck to my location. I then asked if they planned on providing me with a vehicle to get home. The manager explained I would probably need to find a ride. I had to insist on getting a rental car, which ended up being on my expense. After I had not heard from anyone the following day, I had to call to make sure my car was even being worked on. They told me my vehicle was fixed and supposedly did not run "completely out of oil". Now, one week later, neither the service technicians or managers have called or apologized and I am still in the process of getting my money back. One of the business employees even stated, "these things happen everywhere," referring to the faulty oil change and inexcusable customer service. I will never bring my vehicle back there and would encourage people to avoid this dealership at all costs! More

Great Dealership Shivani our sales person was great and very patient showing us the Jeep Renegade and finding a good match for us. Thank you for all of your help! Shivani our sales person was great and very patient showing us the Jeep Renegade and finding a good match for us. Thank you for all of your help! More

CENTRAL JEEP MAKES CAR BUYING "FUN". OUR SALESMAN, PATRICK IRVING, COULD NOT HAVE BEEN MORE HELPFUL FINDING THE RIGHT 2016 JEEP FOR US AND AT THE ABSOLUTE BEST PRICE. HE ANSWERED ALL OUR OUR SALESMAN, PATRICK IRVING, COULD NOT HAVE BEEN MORE HELPFUL FINDING THE RIGHT 2016 JEEP FOR US AND AT THE ABSOLUTE BEST PRICE. HE ANSWERED ALL OUR QUESTIONS KNOWLEDGEABLY AND HONESTLY. ALSO, WE HAVE TO THANK KENNY BANKS, SALES MANAGER AT CENTRAL, FOR TALKING WITH US AND MAKING SURE THAT WE WERE HAPPY WITH OUR JEEP PURCHASE AND ESPECIALLY OUR PRICE. EVERYTHING WENT SO SMOOTHLY THAT I SENT MY FRIEND TO CENTRAL THE VERY NEXT WEEK AND HE FOUND CENTRAL TO HAVE THE EXACT 2016 JEEP HE WANTED IN STOCK AND AGAIN, PATRICK WAS ABLE TO GIVE HIM THE BEST PRICE. HE PURCHASED THE CAR THAT DAY. THE FOLLOWING WEEK, MY SECRETARY WAS IN THE MARKET FOR A NEW BUICK AND SHE WAS GIVEN THE SAME CAR BUYING EXPERIENCE AS I HAD. SHE ALSO PURCHASED HER CAR WITH PATRICK. I'VE ALWAYS RECOMMENDED CENTRAL TO MY FRIENDS BECAUSE I KNOW THEY WILL BE HAPPY BUYING THERE. THANKS TO EVERYONE AT CENTRAL. BUDDY PREVETT More

great Everyone at the dealership was very helpful. Knowledgeable about the car. Tony was amazing. I felt that all my questions were answered. He help me Everyone at the dealership was very helpful. Knowledgeable about the car. Tony was amazing. I felt that all my questions were answered. He help me get the car I wanted for a good price. More

Took liberties without my permission!!!! I spent 2 hours at Central Jeep in Norwood MA on 12/16/15 reviewing Jeep models and options. The sales associate was attentative but when she asked m I spent 2 hours at Central Jeep in Norwood MA on 12/16/15 reviewing Jeep models and options. The sales associate was attentative but when she asked me to complete a credit report form I said I would but I requested they DO NOT pull a credit report until we agree on a vehicle and payment amount. I left the dealership because the sales associate and sales manager said they worked hard for my business but they kept asking for more money down and we could not agree on a mutual price. I have since learned that my credit report was pulled last nite, even though I had the sales associates word that they wouldn't. More

No Hassles, Freindly people took my new Jeep the same day I had a fixed $ buget to work with and needed to get a fair deal on my trade (car was 10 years old). I visited another Jeep dealer (won't mention th I had a fixed $ buget to work with and needed to get a fair deal on my trade (car was 10 years old). I visited another Jeep dealer (won't mention the name) and once the saw what I had to work with they told I was out of luck. I went Central Chrysler Jeep in Norwood to see what I could get and after working with the salesman and he worked with the sales manager I not only got a new Jeep but I was able to get a better model than what I thought I was going to have to settle for. Its good to know there are still some dealers out there that are willing to work with customers. More

Appalling Sales Experience -First in My Life! Tim Strom, "Sales Manager" told me it was none of my business when he told me car was sold -- when I had deposit in hand. Tim Strom, "Sales Manager" told me it was none of my business when he told me car was sold -- when I had deposit in hand. More