Central Chrysler Jeep Dodge RAM Fiat of Norwood

You whiners are nuts Sadly, people generally come on these sites to slam someone because they have to blame others for their miserable lives. They can and will complain ab Sadly, people generally come on these sites to slam someone because they have to blame others for their miserable lives. They can and will complain about everything. I'm not delusional, car buying is one of the most dreaded consumer activities there is and most go into it with bad expectations. In practically no other industry do you have to negotiate the price and terms of your purchase. Not everyone has teh stomach for it, and feel 'bullied' or 'tricked' because they suck at negotiating. Many people are even offended if the dealership makes any money. People please, Its a business not a charity. That being said, since 2010 I have purchased 6 brand new and 1 used car from Central in Norwood and have never once had what would be a negative overall experience. yep..7 cars in 6 years. And all of them from Central. I live 45 miles away from Central Dodge and there are 5 Dodge dealers within a 20 mile radius of me, yet I go to Central because they are the best. Things don't always go smoothly, but I ALWAYS leave happy. I first came to Central on a referral, and i quickly saw why. Colleen has always bent over backwards to make sure I was satisfied, and both Zenia and Tim S. have worked hard to earn and keep my business. That is no small feat as I am NOT an easy customer.!! They will get their hands dirty (- Zenia -) and go further than expected to make sure their clients are happy and that we make a deal that works for both of us.. Their efforts are appreciated and rewarded with my loyalty and referrals. There is no other place where I would want to buy a car. Do not buy a Dodge or Jeep without going to see Zenia, Tim, & Colleen @ Central in Norwood. More

Terrible Customer Service Went in for a specific car that was at that dealership. I spent over 5 hours there while the sales guy played every game and used every tactic he had Went in for a specific car that was at that dealership. I spent over 5 hours there while the sales guy played every game and used every tactic he had to keep us there. I witnessed other salesmen being rude to customers over the phone and talking about them with each other in the cafeteria. We bought a brand new car and it had to go back because the air conditioning was broken. I wrote a bad review online and ended up talking to the GM. He told be he didn't care about my feelings or my online reviews. He yelled at me and was condescending and rude. Not surprising given how his employees behave. Bottom line, we were treated poorly, sold a broken brand new car, and were then treated worse by management when they were confronted. Terrible experience overall. More

Great Customer Service! I visited Central Jeep of Norwood on a whim because of a new Trailhawk I found online. Winston took me for a test drive and worked with me to ensure I visited Central Jeep of Norwood on a whim because of a new Trailhawk I found online. Winston took me for a test drive and worked with me to ensure I took it home that evening! It was a long process, for sure, but the staff and facility make the car buying process entirely tolerable. Even after I took delivery Winston worked diligently with me to address any issues or concerns that arose! I'd highly recommend anyone looking to purchase a new Jeep to check out Central Jeep of Norwood and work with Winston. -Matt B. More

Great experience I went here to lease a new jeep and had a great experience. Winston helped me throughout all steps of the process and was super friendly. Although I h I went here to lease a new jeep and had a great experience. Winston helped me throughout all steps of the process and was super friendly. Although I had to spend many hours in the dealership, the friendly staff made it much more enjoyable. Good prices and nice environment, highly recommended. More

GREAT LEASING EXPERIENCE!!! I leased a 2015 Jeep Grand Cherokee Limited from Central Auto Group in Norwood. The salesperson, TONY OKOH, was very helpful and knowledgeable. I wo I leased a 2015 Jeep Grand Cherokee Limited from Central Auto Group in Norwood. The salesperson, TONY OKOH, was very helpful and knowledgeable. I would highly recommend both The Dealership and TONY in the future. Thank you. Sincerely Mary C. More

Non Stressful!!! Our salesman Winston Kelly was very helpful and professional with us in our recent dealings. We had no intentions of buying a car that day just lookin Our salesman Winston Kelly was very helpful and professional with us in our recent dealings. We had no intentions of buying a car that day just looking to see what the new Chrysler 300's were like and how much they cost. After seeing the new 300 and taking a test drive Winston without any pressure on his part, explained the different Financial options to us from leasing to buying without trading in and knew we were both retired.. he focused on the lowest payment options. He is a credit to your company which is why we want to pass along to you our complete satisfaction with our experience at Central Chrysler Jeep in Norwood. Phyllis and Jim Murray. PS Winston I love my new car first time in my name Phyllis More

First Jeep Experience Leased a Jeep for the first time. I knew I wanted a Grand Cherokee Limited, and Peter Amaral was a tremendous help in patiently showing me the invento Leased a Jeep for the first time. I knew I wanted a Grand Cherokee Limited, and Peter Amaral was a tremendous help in patiently showing me the inventory, explaining all the options, and making me feel very welcome. We finally picked one, and then Nick (sales manager) was also very courteous and flexible in arriving at a deal that fit my budget. I've been buying/leasing cars since the 70's, and this experience was one of the best (along with Metrowest Subaru). Anyone looking for a Jeep could do no better than Central in Norwood. Talk to Peter, and you won't be disappointed! More

New lease I have been leasing Jeeps from Central for more than a decade. I have never had a bad experience and in fact I think it has continually gotten better I have been leasing Jeeps from Central for more than a decade. I have never had a bad experience and in fact I think it has continually gotten better over that time. I had the same sales person on my last two leases, Zenia DiSangro. Zenia was able to get my requirements, find me the Jeep I wanted and get me 4 leasing options within an hour of my phone call. After nailing down the details, I set up a time to review the lease, sign the paper and take delivery of the new Jeep. Zenia was there waiting for me, the price and conditions of the lease were all as promised and I was driving away in my new Grand Cherokee within an hour. Excellent! Thank you Zenia More

Worst Dealer Ever Reading the reviews on this site just confirms that this is by far the WORST and MOST UNPROFESSIONAL DEALER out there! We purchased a new Jeep at the Reading the reviews on this site just confirms that this is by far the WORST and MOST UNPROFESSIONAL DEALER out there! We purchased a new Jeep at the end of January and the entire experience was painful. Everyone, including the salesman, sales manager and the finance personnel are the worst. We spent several hours negotiating a deal that would work for us. We were extremely clear in our budget and payment/interest rate requirements. Finally we agreed on the right deal however when we reviewed our paperwork and reviewed it again at home, we found that the interest rate was not what we agreed upon. We immediately contacted the dealer spoke with Kenny, the Sales Manager. Kenny proceeded to preach policy to us. He kept saying that he only agreed to the payment amount and the interest rate was between us and the finance manager. We kindly reminded him this was not the case. Kenny refused to let me speak so I talked over him and he took that as me yelling and told me he was hanging up. We called back and my husband listened to more preaching from Kenny for nearly 15 minutes. Finally, Kenny stated the sales manger had not gotten word that we had negotiate and agreed on an interest rate as well. We were asked to come in the next day and the error would be corrected. When we got there, the paperwork was still wrong and at this point we told the finance person (who was different from the finance person the day before) just to get our original vehicle and we would leave, we did not want to purchase the new car. Finally, he made the correction to the interest rate. We were told the registration would be mailed to us. Over a month later and we still have yet to receive the registration the dealer claims they requested. Out of complete and utter frustration we got in touch with the registry and obtained the registration on our own. Our sales person, none other than the infamous MARK WEISMAN was contacted three times. Once by me and once by my husband. Mark told us he handed the registration to the mailman and did not believe that it had not arrived. We told him that we had waited far longer than necessary and needed to have the registration either sent over night or hand delivered to us. During this conversation MARK WEISMAN proceeded to YELL at me, over and over again. He first accused me of yelling, I can assure you I did not yell until I was yelled at. He is just as rude an unprofessional as Nicole K stated. He even went as far as to tell me he was going to transfer me to a manager because this was not his job. We finally contacted Jeep customer service who called the dealer and we are told the registration is being emailed to us. I suspect this could have been done from the beginning but rather than have a satisfied customer, this dealer is antagonistic, argumentative and extremely rude. Do yourself a favor and do not purchase from this dealer or any of their other locations. More

Very Happy with Central Jeep Buying a new car can be complicated even in the best of circumstances, and our family's recent car purchasing circumstances were rather complicated. Buying a new car can be complicated even in the best of circumstances, and our family's recent car purchasing circumstances were rather complicated. Complicated because our 2015 Jeep Grand Cherokee was a victim of the recent Crane collapse in New York City that generated front page news. An event that revealed that our Jeep had the structural integrity to remain intact despite a 560 foot crane falling on it, structural integrity that saved our Dad’s life. This is why we are expressing our great appreciation to Mark Weisman and Central Jeep for the effort they put into working with us to replace our vehicle. For after the event we were drowning in paper work and Central Jeep assisted us through that complicated experience. Then based on our satisfaction with their process and commitment to meeting our needs, we not only replaced the damaged vehicle, we added a second Jeep to our family. With this level of service from Central we plan to continue this relationship well into the future... And we extend regards and appreciation from our family to the family at Central! Tom O © 2016 Microsoft Terms Privacy & cookies Developers English (United States) More