Central Chrysler Jeep Dodge RAM Fiat of Norwood

Totally disappointed with the service department! I dropped off my Grand Cherokee for a diagnostic check and warranty work the night prior for a scheduled appointment. My wife called during the day a I dropped off my Grand Cherokee for a diagnostic check and warranty work the night prior for a scheduled appointment. My wife called during the day and was told she would know when the vehicle was ready when they did. No estimated completion time, no sorry for not updating you, just a simple good bye. I recontacted the dealer at 3:30pm only to be told they would not complete our services today and would need the vehicle for another day. Not something you expect to hear especially if you had a scheduled appointment. No reason for the delay was give when I went to pick up the vehicle, again just a simple sorry. Not only will I not use this dealership again, the odds of me buying another Jeep/Chrysler product are less than zero. More

Friendly and hassle free I was helped by Lulu. She was great. She helped me find the car I wanted at the price I wanted. She was very knowledgeable and friendly. I would recom I was helped by Lulu. She was great. She helped me find the car I wanted at the price I wanted. She was very knowledgeable and friendly. I would recommend Central to anyone. More

Bought a use car on 10-08-16 Zenia the woman that help me and assist me on getting the car was beyond helpful and also provide great customer service skills, thank you again Zenia Zenia the woman that help me and assist me on getting the car was beyond helpful and also provide great customer service skills, thank you again Zenia More

Mark Weisman is too cool! I recommend this dealership! Car purchased: Mazda3 sGrand Touring pre-owned Sales consultant: Mark Weisman Financing: Own, not from the dealershi I recommend this dealership! Car purchased: Mazda3 sGrand Touring pre-owned Sales consultant: Mark Weisman Financing: Own, not from the dealership These people are awesome! I got my pre-owned Mazda3 here. No hassle! I must say I got a pretty great deal! As soon as we entered the dealership, Mr. Mark Weisman was happy to greet us and help! Mark is like this sweet grandfather sorts! He even gave me a hug after I made the purchase, haha! Since it's a pre-owned car, he brought in User Car Manager, Mr. Dean Mazzola to explain what is it that I am purchasing. Dean patiently explained everything about the vehicle which was helpful. Before I went into the showroom I was 50-50 about the purchase, but after meeting them I decided to go ahead and buy! I got my car with plates and vehicle inspection sticker right on the time promised! I would recommend this dealership to a friend! More

The sales person was poor and not resonable I was looking for a Jeep. But the sales person was trying to sell me a used jeep at almost twice the blue book value. When I confronted him about the I was looking for a Jeep. But the sales person was trying to sell me a used jeep at almost twice the blue book value. When I confronted him about the unreasonably high price I was told my numbers were not correct and the price was not negotiable. More

Good but not great, especially on follow up I purchased a Dodge Durango in May 2016, the purchase of the vehicle was great, smooth, fast, and I got a great price first. My issue is when I n I purchased a Dodge Durango in May 2016, the purchase of the vehicle was great, smooth, fast, and I got a great price first. My issue is when I noticed a dent on the roof that was clearly caused prior to delivery, the dealership gave me the run around to get it fixed. They had me drive to the dealership to take photos, then they had me drive to another dealership location to have photos, then i got the "we are really busy, but i will submit it next week, then the following week I got the same story. After 2 months of getting the run around i went to Elmwood Dodge in RI, and they were AWESOME! Clearly Central was happy to make the sale, but clearly not willing to ensure the customer was pleased with the vehicle. A quota is a quota, and an unhappy customer is well not coming back! More

"Very satisfied!!" I would definitely recommend getting a new car here at Central Chrysler of Norwood. No sales pressure!That Sales Jeremy Garden was very nice! He make I would definitely recommend getting a new car here at Central Chrysler of Norwood. No sales pressure!That Sales Jeremy Garden was very nice! He make things very easy for us. More

Very satisfied!! Worth the visit-no sales pressure to buy a car. I only have 2 items I had to address and they were handled right away. I had 1 new part that had to be Worth the visit-no sales pressure to buy a car. I only have 2 items I had to address and they were handled right away. I had 1 new part that had to be replaced and was ordered on delivery and 2 extra concerns that were left with the service department which I hope will be fixed and accepted by me. After this is fixed my rating will be so high for this dealership because they will have gone way beyond the expected service for their vehicles. If they treat everyone the way they have treated me then they should get a great rating from Dodge. Come this Tuesday the 19th of July or whenever they fix my Dodge Dart- They will get another great rating from me. More

Very Good Dealership I would definitely recommend getting a new car here at Central Dodge of Norwood. No sales pressure like at Imperial Dodge!! That Sales Manager was ver I would definitely recommend getting a new car here at Central Dodge of Norwood. No sales pressure like at Imperial Dodge!! That Sales Manager was very sly. Let's say he tried to sell us a vehicle with a big dent in the rear and dismissed it as nothing. He also wanted us to buy a car without seeing it first!! How crazy is that?? My salesman Paolo Kurti was so nice and explained everything to us. He didn't try to force us to buy a car. We were ready and knew what we wanted so we test drive both cars we were interested in. I settled for the 2016 Dodge Dart even though I wanted the 2016 Dodge Charger!! At least I got the color I wanted. I couldn't afford the Charger-$10,000.00 more and then some!! So I'm happy with my Dodge Dart. It's my last new car. Next my husband will be getting a new truck and Central Dodge in Norwood is the place we'll be going to. Go there, you won't be sorry!! More

The customer is first and they will do everything they can I have bought three previous cars from this dealership with the same salesperson, TONY OKOH. He is a fantastic and very careful salesperson. I was l I have bought three previous cars from this dealership with the same salesperson, TONY OKOH. He is a fantastic and very careful salesperson. I was looking at getting a Toyota or Honda this go around but the new amazing Pacifica was born, Tony, as usual was very good and stayed on top of knowing what I wanted. He did not push the Town and Country down my throat as I was not thrilled about it and it reminded me of the dodge caravan I already owned. The manager staff was very helpful, and I wish I could remember their names. One person named Dennis came over after the purchase and said if I needed anything to let him know. That was much appreciated. In the past, I have taken my vehicles in for service and it really is a five star dealership, the staff is polite, courteous and knowledgeable. More