Central Chrysler Jeep Dodge RAM Fiat of Norwood

New lease I have been leasing Jeeps from Central for more than a decade. I have never had a bad experience and in fact I think it has continually gotten better I have been leasing Jeeps from Central for more than a decade. I have never had a bad experience and in fact I think it has continually gotten better over that time. I had the same sales person on my last two leases, Zenia DiSangro. Zenia was able to get my requirements, find me the Jeep I wanted and get me 4 leasing options within an hour of my phone call. After nailing down the details, I set up a time to review the lease, sign the paper and take delivery of the new Jeep. Zenia was there waiting for me, the price and conditions of the lease were all as promised and I was driving away in my new Grand Cherokee within an hour. Excellent! Thank you Zenia More

Worst Dealer Ever Reading the reviews on this site just confirms that this is by far the WORST and MOST UNPROFESSIONAL DEALER out there! We purchased a new Jeep at the Reading the reviews on this site just confirms that this is by far the WORST and MOST UNPROFESSIONAL DEALER out there! We purchased a new Jeep at the end of January and the entire experience was painful. Everyone, including the salesman, sales manager and the finance personnel are the worst. We spent several hours negotiating a deal that would work for us. We were extremely clear in our budget and payment/interest rate requirements. Finally we agreed on the right deal however when we reviewed our paperwork and reviewed it again at home, we found that the interest rate was not what we agreed upon. We immediately contacted the dealer spoke with Kenny, the Sales Manager. Kenny proceeded to preach policy to us. He kept saying that he only agreed to the payment amount and the interest rate was between us and the finance manager. We kindly reminded him this was not the case. Kenny refused to let me speak so I talked over him and he took that as me yelling and told me he was hanging up. We called back and my husband listened to more preaching from Kenny for nearly 15 minutes. Finally, Kenny stated the sales manger had not gotten word that we had negotiate and agreed on an interest rate as well. We were asked to come in the next day and the error would be corrected. When we got there, the paperwork was still wrong and at this point we told the finance person (who was different from the finance person the day before) just to get our original vehicle and we would leave, we did not want to purchase the new car. Finally, he made the correction to the interest rate. We were told the registration would be mailed to us. Over a month later and we still have yet to receive the registration the dealer claims they requested. Out of complete and utter frustration we got in touch with the registry and obtained the registration on our own. Our sales person, none other than the infamous MARK WEISMAN was contacted three times. Once by me and once by my husband. Mark told us he handed the registration to the mailman and did not believe that it had not arrived. We told him that we had waited far longer than necessary and needed to have the registration either sent over night or hand delivered to us. During this conversation MARK WEISMAN proceeded to YELL at me, over and over again. He first accused me of yelling, I can assure you I did not yell until I was yelled at. He is just as rude an unprofessional as Nicole K stated. He even went as far as to tell me he was going to transfer me to a manager because this was not his job. We finally contacted Jeep customer service who called the dealer and we are told the registration is being emailed to us. I suspect this could have been done from the beginning but rather than have a satisfied customer, this dealer is antagonistic, argumentative and extremely rude. Do yourself a favor and do not purchase from this dealer or any of their other locations. More

Very Happy with Central Jeep Buying a new car can be complicated even in the best of circumstances, and our family's recent car purchasing circumstances were rather complicated. Buying a new car can be complicated even in the best of circumstances, and our family's recent car purchasing circumstances were rather complicated. Complicated because our 2015 Jeep Grand Cherokee was a victim of the recent Crane collapse in New York City that generated front page news. An event that revealed that our Jeep had the structural integrity to remain intact despite a 560 foot crane falling on it, structural integrity that saved our Dad’s life. This is why we are expressing our great appreciation to Mark Weisman and Central Jeep for the effort they put into working with us to replace our vehicle. For after the event we were drowning in paper work and Central Jeep assisted us through that complicated experience. Then based on our satisfaction with their process and commitment to meeting our needs, we not only replaced the damaged vehicle, we added a second Jeep to our family. With this level of service from Central we plan to continue this relationship well into the future... And we extend regards and appreciation from our family to the family at Central! Tom O © 2016 Microsoft Terms Privacy & cookies Developers English (United States) More

Very happy with my purchase experience Peter Amaral helped me to purchase my new Jeep Cherokee Latitude. He was very knowledgeable and answered all my question. Central has the best prices! Peter Amaral helped me to purchase my new Jeep Cherokee Latitude. He was very knowledgeable and answered all my question. Central has the best prices! More

New car Lease I just bought a jeep at Central Auto. He did a great job at the whole process. I would definetly go back to him and highly recommend him I just bought a jeep at Central Auto. He did a great job at the whole process. I would definetly go back to him and highly recommend him More

Great Job Again I was in the market for a new car and knew exactly what I wanted, so I went back to the team at Central Dodge Norwood (I already had a great experienc I was in the market for a new car and knew exactly what I wanted, so I went back to the team at Central Dodge Norwood (I already had a great experience less than a year ago taking home a brand new Dodge Durango so I knew these guys would be great again). The team at Central listened to what I was interested in and put me in exactly the right car and gave me a great price too! I would highly recommend this dealership and want to give a special shout out to Brian, Rich, and Nick for helping put the deal together and negotiate a great price. More

Great Experience! My partner and I both bought Jeeps together at Central with Brian Bell, who is fantastic! Brian spent approximately 8-hours with us over the span of My partner and I both bought Jeeps together at Central with Brian Bell, who is fantastic! Brian spent approximately 8-hours with us over the span of two days and was incredibly helpful: he listened to our wants, tried to match what we wanted with our price points, and he was not pushy at all, despite all the time we spent with him. He also has a great sense of humor, which was much appreciated! We can't thank him enough---I am really happy with my Jeep Wrangler and my partner is happy with his Jeep Grand Cherokee. If you're interested in a Jeep, we highly recommend going through Brian Bell at Central! More

Awful Customer Service I went in for a routine oil change and ended up stranded on the side of the road because they never put the drain plug back in! When I called the serv I went in for a routine oil change and ended up stranded on the side of the road because they never put the drain plug back in! When I called the service department to tell them what was going on they made me feel as if it was my fault. They told me my "low oil pressure" sensor could be faulty as it was going off and the service technician told me to come back. At this time I was 20 minutes away from the dealership and did not feel comfortable turning around to continue to drive if I did not have oil in my car. The service tech told me to check to see if I had oil in my car. I called the dealership back immediately to inform them there was no oil in my car and there was oil underneath my Jeep. After explaining to the service technician that I was a female standing outside in the 20 degree weather, at night in an area I did not know, they finally sent a tow truck to my location. I then asked if they planned on providing me with a vehicle to get home. The manager explained I would probably need to find a ride. I had to insist on getting a rental car, which ended up being on my expense. After I had not heard from anyone the following day, I had to call to make sure my car was even being worked on. They told me my vehicle was fixed and supposedly did not run "completely out of oil". Now, one week later, neither the service technicians or managers have called or apologized and I am still in the process of getting my money back. One of the business employees even stated, "these things happen everywhere," referring to the faulty oil change and inexcusable customer service. I will never bring my vehicle back there and would encourage people to avoid this dealership at all costs! More

Great Dealership Shivani our sales person was great and very patient showing us the Jeep Renegade and finding a good match for us. Thank you for all of your help! Shivani our sales person was great and very patient showing us the Jeep Renegade and finding a good match for us. Thank you for all of your help! More

CENTRAL JEEP MAKES CAR BUYING "FUN". OUR SALESMAN, PATRICK IRVING, COULD NOT HAVE BEEN MORE HELPFUL FINDING THE RIGHT 2016 JEEP FOR US AND AT THE ABSOLUTE BEST PRICE. HE ANSWERED ALL OUR OUR SALESMAN, PATRICK IRVING, COULD NOT HAVE BEEN MORE HELPFUL FINDING THE RIGHT 2016 JEEP FOR US AND AT THE ABSOLUTE BEST PRICE. HE ANSWERED ALL OUR QUESTIONS KNOWLEDGEABLY AND HONESTLY. ALSO, WE HAVE TO THANK KENNY BANKS, SALES MANAGER AT CENTRAL, FOR TALKING WITH US AND MAKING SURE THAT WE WERE HAPPY WITH OUR JEEP PURCHASE AND ESPECIALLY OUR PRICE. EVERYTHING WENT SO SMOOTHLY THAT I SENT MY FRIEND TO CENTRAL THE VERY NEXT WEEK AND HE FOUND CENTRAL TO HAVE THE EXACT 2016 JEEP HE WANTED IN STOCK AND AGAIN, PATRICK WAS ABLE TO GIVE HIM THE BEST PRICE. HE PURCHASED THE CAR THAT DAY. THE FOLLOWING WEEK, MY SECRETARY WAS IN THE MARKET FOR A NEW BUICK AND SHE WAS GIVEN THE SAME CAR BUYING EXPERIENCE AS I HAD. SHE ALSO PURCHASED HER CAR WITH PATRICK. I'VE ALWAYS RECOMMENDED CENTRAL TO MY FRIENDS BECAUSE I KNOW THEY WILL BE HAPPY BUYING THERE. THANKS TO EVERYONE AT CENTRAL. BUDDY PREVETT More