Central Chrysler Jeep Dodge RAM Fiat of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very satisfied!! Worth the visit-no sales pressure to buy a car. I only have 2 items I had to address and they were handled right away. I had 1 new part that had to be Worth the visit-no sales pressure to buy a car. I only have 2 items I had to address and they were handled right away. I had 1 new part that had to be replaced and was ordered on delivery and 2 extra concerns that were left with the service department which I hope will be fixed and accepted by me. After this is fixed my rating will be so high for this dealership because they will have gone way beyond the expected service for their vehicles. If they treat everyone the way they have treated me then they should get a great rating from Dodge. Come this Tuesday the 19th of July or whenever they fix my Dodge Dart- They will get another great rating from me. More
Very Good Dealership I would definitely recommend getting a new car here at Central Dodge of Norwood. No sales pressure like at Imperial Dodge!! That Sales Manager was ver I would definitely recommend getting a new car here at Central Dodge of Norwood. No sales pressure like at Imperial Dodge!! That Sales Manager was very sly. Let's say he tried to sell us a vehicle with a big dent in the rear and dismissed it as nothing. He also wanted us to buy a car without seeing it first!! How crazy is that?? My salesman Paolo Kurti was so nice and explained everything to us. He didn't try to force us to buy a car. We were ready and knew what we wanted so we test drive both cars we were interested in. I settled for the 2016 Dodge Dart even though I wanted the 2016 Dodge Charger!! At least I got the color I wanted. I couldn't afford the Charger-$10,000.00 more and then some!! So I'm happy with my Dodge Dart. It's my last new car. Next my husband will be getting a new truck and Central Dodge in Norwood is the place we'll be going to. Go there, you won't be sorry!! More
The customer is first and they will do everything they can I have bought three previous cars from this dealership with the same salesperson, TONY OKOH. He is a fantastic and very careful salesperson. I was l I have bought three previous cars from this dealership with the same salesperson, TONY OKOH. He is a fantastic and very careful salesperson. I was looking at getting a Toyota or Honda this go around but the new amazing Pacifica was born, Tony, as usual was very good and stayed on top of knowing what I wanted. He did not push the Town and Country down my throat as I was not thrilled about it and it reminded me of the dodge caravan I already owned. The manager staff was very helpful, and I wish I could remember their names. One person named Dennis came over after the purchase and said if I needed anything to let him know. That was much appreciated. In the past, I have taken my vehicles in for service and it really is a five star dealership, the staff is polite, courteous and knowledgeable. More
You whiners are nuts Sadly, people generally come on these sites to slam someone because they have to blame others for their miserable lives. They can and will complain ab Sadly, people generally come on these sites to slam someone because they have to blame others for their miserable lives. They can and will complain about everything. I'm not delusional, car buying is one of the most dreaded consumer activities there is and most go into it with bad expectations. In practically no other industry do you have to negotiate the price and terms of your purchase. Not everyone has teh stomach for it, and feel 'bullied' or 'tricked' because they suck at negotiating. Many people are even offended if the dealership makes any money. People please, Its a business not a charity. That being said, since 2010 I have purchased 6 brand new and 1 used car from Central in Norwood and have never once had what would be a negative overall experience. yep..7 cars in 6 years. And all of them from Central. I live 45 miles away from Central Dodge and there are 5 Dodge dealers within a 20 mile radius of me, yet I go to Central because they are the best. Things don't always go smoothly, but I ALWAYS leave happy. I first came to Central on a referral, and i quickly saw why. Colleen has always bent over backwards to make sure I was satisfied, and both Zenia and Tim S. have worked hard to earn and keep my business. That is no small feat as I am NOT an easy customer.!! They will get their hands dirty (- Zenia -) and go further than expected to make sure their clients are happy and that we make a deal that works for both of us.. Their efforts are appreciated and rewarded with my loyalty and referrals. There is no other place where I would want to buy a car. Do not buy a Dodge or Jeep without going to see Zenia, Tim, & Colleen @ Central in Norwood. More
Terrible Customer Service Went in for a specific car that was at that dealership. I spent over 5 hours there while the sales guy played every game and used every tactic he had Went in for a specific car that was at that dealership. I spent over 5 hours there while the sales guy played every game and used every tactic he had to keep us there. I witnessed other salesmen being rude to customers over the phone and talking about them with each other in the cafeteria. We bought a brand new car and it had to go back because the air conditioning was broken. I wrote a bad review online and ended up talking to the GM. He told be he didn't care about my feelings or my online reviews. He yelled at me and was condescending and rude. Not surprising given how his employees behave. Bottom line, we were treated poorly, sold a broken brand new car, and were then treated worse by management when they were confronted. Terrible experience overall. More
Great Customer Service! I visited Central Jeep of Norwood on a whim because of a new Trailhawk I found online. Winston took me for a test drive and worked with me to ensure I visited Central Jeep of Norwood on a whim because of a new Trailhawk I found online. Winston took me for a test drive and worked with me to ensure I took it home that evening! It was a long process, for sure, but the staff and facility make the car buying process entirely tolerable. Even after I took delivery Winston worked diligently with me to address any issues or concerns that arose! I'd highly recommend anyone looking to purchase a new Jeep to check out Central Jeep of Norwood and work with Winston. -Matt B. More
Great experience I went here to lease a new jeep and had a great experience. Winston helped me throughout all steps of the process and was super friendly. Although I h I went here to lease a new jeep and had a great experience. Winston helped me throughout all steps of the process and was super friendly. Although I had to spend many hours in the dealership, the friendly staff made it much more enjoyable. Good prices and nice environment, highly recommended. More
GREAT LEASING EXPERIENCE!!! I leased a 2015 Jeep Grand Cherokee Limited from Central Auto Group in Norwood. The salesperson, TONY OKOH, was very helpful and knowledgeable. I wo I leased a 2015 Jeep Grand Cherokee Limited from Central Auto Group in Norwood. The salesperson, TONY OKOH, was very helpful and knowledgeable. I would highly recommend both The Dealership and TONY in the future. Thank you. Sincerely Mary C. More
Non Stressful!!! Our salesman Winston Kelly was very helpful and professional with us in our recent dealings. We had no intentions of buying a car that day just lookin Our salesman Winston Kelly was very helpful and professional with us in our recent dealings. We had no intentions of buying a car that day just looking to see what the new Chrysler 300's were like and how much they cost. After seeing the new 300 and taking a test drive Winston without any pressure on his part, explained the different Financial options to us from leasing to buying without trading in and knew we were both retired.. he focused on the lowest payment options. He is a credit to your company which is why we want to pass along to you our complete satisfaction with our experience at Central Chrysler Jeep in Norwood. Phyllis and Jim Murray. PS Winston I love my new car first time in my name Phyllis More
First Jeep Experience Leased a Jeep for the first time. I knew I wanted a Grand Cherokee Limited, and Peter Amaral was a tremendous help in patiently showing me the invento Leased a Jeep for the first time. I knew I wanted a Grand Cherokee Limited, and Peter Amaral was a tremendous help in patiently showing me the inventory, explaining all the options, and making me feel very welcome. We finally picked one, and then Nick (sales manager) was also very courteous and flexible in arriving at a deal that fit my budget. I've been buying/leasing cars since the 70's, and this experience was one of the best (along with Metrowest Subaru). Anyone looking for a Jeep could do no better than Central in Norwood. Talk to Peter, and you won't be disappointed! More