Central Chrysler Jeep Dodge RAM Fiat of Norwood

Wonderful Experience I couldn't be happier! I just leased my first ever Jeep. My only regret is that I can't purchase more cars there! Well, not just yet... I couldn't be happier! I just leased my first ever Jeep. My only regret is that I can't purchase more cars there! Well, not just yet... More

Easy stress-free car purchase I can't begin to tell you how easy and stress-free it was for me during the purchase of my 2017 jeep grand Cherokee. From my sales person Zenia to I can't begin to tell you how easy and stress-free it was for me during the purchase of my 2017 jeep grand Cherokee. From my sales person Zenia to the general manager Tom they could not have been more helpful, kind and professional. They play absolutely no games here they take a lot of pride in making the customer happy. I have continue to do business here for many years and these are just some of the reasons why I will continue to business there in the future. More

No pressure. Well run operation. No high pressure sales tactics. Very efficiently run. Came through on all promises. Financial aspect was a breeze. Attentive and competent salesman. I No high pressure sales tactics. Very efficiently run. Came through on all promises. Financial aspect was a breeze. Attentive and competent salesman. It was actually a pleasant experience. More

Sales The person helping us out acted like we were wasting his time. He was rude and acted conscending. Worst customer service ever! Such arrogance, I was The person helping us out acted like we were wasting his time. He was rude and acted conscending. Worst customer service ever! Such arrogance, I was really appalled by the bad attitude. More

Excellent Sales Experience I just bought my second Jeep Grand Cherokee Overland from this dealership and I never thought that I would have done so given the horrible experience I just bought my second Jeep Grand Cherokee Overland from this dealership and I never thought that I would have done so given the horrible experience I've had with their service department with my 2014 Jeep Grand Cherokee Overland. The experience I had with Zenia DiSangro in purchasing my 2017 Jeep Grand Cherokee Overland was top notch and as such she has changed my perception of this dealership. Throughout the experience she dealt with me in a very professional manner and she was extremely knowledgeable as she presented me options that I wasn't aware of before. She also communicated with me very well as the car that I eventually bought wasn't on their lot and had to come from another dearler's lot but throughout that process she provided me with honest and realistic expectation and that was important to me given how busy I am. She handled all of the necessary paper work with my insurance company etc and the car was ready for me when she said it would be. I would definitely work with Zenia whether she's at this dealership or if she's at some other dealership in the future. Also I will not hesitate in referring my family and friends to her. I gave this dealership 4 stars as I'm still not sold on their service department as that department has a long way to go before my perception changes of them. More

Recall nightmare Horrible and dishonest service department, bought a 2011 Chrysler 300c that had an open recall on the air bag harness, they "inspected" them cleared t Horrible and dishonest service department, bought a 2011 Chrysler 300c that had an open recall on the air bag harness, they "inspected" them cleared the code and never replaced the faulty harnesses. Brought it back when the same problem presented itself just a month later! They claimed that the recall had been dealt with and that any further work would be out of pocket, even though it's throwing the SAME code as before. I advise anyone to stay far away from Central Chrysler! More

Quickly and efficiently bought my car on my timeline I knew roughly what I wanted but needed advice. Edson was incrediblely knowledgeable about the product and was able to help point me in the right dire I knew roughly what I wanted but needed advice. Edson was incrediblely knowledgeable about the product and was able to help point me in the right direction. Time is right for me. The team took that into account and had everything ready for me and took care of the details. More

My jeep experience with Zenia! There's no better vehicle than a Jeep for me!! I got the lime green this time so I won't lose it!! Thank you to Zenia Disangro for making my 3rd jeep There's no better vehicle than a Jeep for me!! I got the lime green this time so I won't lose it!! Thank you to Zenia Disangro for making my 3rd jeep "fun!" Central jeep rocks!!🌲💙 More

just got a new Pro master city worked with Edson, he was very Professional and Helpful.The Best part he delivered the truck to me 30 miles away. i will work with him again worked with Edson, he was very Professional and Helpful.The Best part he delivered the truck to me 30 miles away. i will work with him again More

Beware DO NOT give them a check! Very sneaky and bad business practices, we went to get a used Jeep, they wanted to get the deal like any dealer, no issue with that, we know how deale Very sneaky and bad business practices, we went to get a used Jeep, they wanted to get the deal like any dealer, no issue with that, we know how dealers are, although we know how credit is pulled, these guys go above anything I've ever seen, I think they contacted all the banks they could find which got our credit down 3-4 points in a matter of days. The credit part is kind of expected, what can you do, the unforgiving part is that they asked for a "down payment" check as a show of "good faith" well even after we decided that we would go somewhere else, they cashed the check. Problem was we had used the down payment for another car, and even after 2-3 days and they knew deal was off they kept trying to cash it. Bank charged me $35 plus a stop payment and now they are saying "We said it was a deposit" when we never agreed to that, it was the down payment if the deal went through. In summary, really sneaky I thought dealers have past this practice but obviously this one is at its best. More