Central Chrysler Jeep Dodge RAM Fiat of Norwood

2014 Jeep Grand Cherokee Altitude I highly recommend Central Jeep in Norwood! And ask for Scott Gendron when you get there! He turned what is normally a stressful process into a pleasa I highly recommend Central Jeep in Norwood! And ask for Scott Gendron when you get there! He turned what is normally a stressful process into a pleasant experience. His energy is welcoming and contagious, and he goes so far above and beyond to make his customers feel comfortable and at ease. As soon as you meet him it feels like you've known him for forever! I came in with a trade and drove off in my new wheels on the SAME day! More

Love my jeep!!! Scott Gendron is a good friend of mine & has been for many years. When I found out he was working for this dealership, it was a no brainer to go to hi Scott Gendron is a good friend of mine & has been for many years. When I found out he was working for this dealership, it was a no brainer to go to him for a new jeep. Everything was easy. More

Easy to buy. I found the Sales team to be easy to work with. . The Business team was quick and efficient when picking up the truck. I would recommend this dealer I found the Sales team to be easy to work with. . The Business team was quick and efficient when picking up the truck. I would recommend this dealership again. More

Consistently terrible This dealership overall is incompetent and deceitful. I have had consistently poor service: never fixing things the first time, trying to charge me fo This dealership overall is incompetent and deceitful. I have had consistently poor service: never fixing things the first time, trying to charge me for items under warranty, and telling me I need things I don't. The service department managers are sneaky, uncooperative and disagreeable. For example, I had a cracked side view mirror and they told me I needed the entire assembly for $650. They couldn't do the work right away so I walked down the hallway to their parts department and discovered that I could buy the mirror for $175 and was able to easily replace it myself. Another example: My Check Engine light lit intermittently. They told me at 10,000 miles and again at 22,000 miles that it was because I overfilled the gas tank. I said I didn't ever do that and they said just to ignore it unless it stays on for several days. When it did, at 45,000, they refused to cover the repair. I have changed dealerships More

Fast and efficient This deal was the easiest car transaction I have ever had. Three emails and some paper signing made this process of turning in an older vehicle and d This deal was the easiest car transaction I have ever had. Three emails and some paper signing made this process of turning in an older vehicle and driving off with my new one about an hour. I am pleased. More

Good experience Mark W was fantastic to work with. He kept us up to date on the process. He also understood what was important to me and my family. My only complai Mark W was fantastic to work with. He kept us up to date on the process. He also understood what was important to me and my family. My only complaint would be dealing with Jason in finance. Unfortunately, you think you are ready to just sign on the dotted line but then this is were more sleazy sales comes in and they try talking you into needing $1900 worth of extra coverage. You have no time to research or think about it. It is a now or never type of thing. This to me should of all been down when you are negotiating your vehicle. I was very disappointed with this misleading sell. Especially since the vehicle we purchased comes with the Jeep Wave program that covers 2 oil changes every year for two years. That was part of a package he tried to sell! My advice to future customers, research what you need for extra coverage based on your needs and how long you will be keeping your vehicle for. Ask for Mark he will be the best to help you with! Also, Nick the floor sales manager was also very pleasant to work with as well. More

My Experience at Central I had an outstanding experience working with the Central team. This marks the third straight time I have purchased a car through them. Great people. I had an outstanding experience working with the Central team. This marks the third straight time I have purchased a car through them. Great people. More

First car I came to the auto mile and looked at some dealerships before visiting central. The moment I walked in, Mark was there waiting and ready to help me ou I came to the auto mile and looked at some dealerships before visiting central. The moment I walked in, Mark was there waiting and ready to help me out. This was my first time purchasing a car and he was very helpful. He went out of his way to show me all of the features of the car that I was interested in. On the test drive he made sure to take me on a variety of roads so that I could really see how the vehicle drove. He also checked all of the possible deals that he could get for me and we were able to agree on a price that I could afford, which I greatly appreciate being a young first time car owner. Not only was he helpful but also very kind and thoughtful which I appreciate. Thank you Mark, you're the best! P.S. The cafe here is out of this world! More

2017 Jeep compass- Dan the Man Our salesman Dan was the best . He was professional, friendly and made us feel like family. He took the time for all my phone calls and he always got Our salesman Dan was the best . He was professional, friendly and made us feel like family. He took the time for all my phone calls and he always got back to me in a timely manner. I have bought a lot of cars in my lifetime, and he made it an excellent experience. My friend Marika leased a Jeep three weeks ago from Dan so she gave me his name. So glad she did. I'm truly impressed, More

Really great service! Zenia Disangro is an amazing sales consultant. I leased my jeep and then bought my jeep from her. She looks out for the customer. I love my jeep wr Zenia Disangro is an amazing sales consultant. I leased my jeep and then bought my jeep from her. She looks out for the customer. I love my jeep wrangler- great vehicle and it adds positivity to my day. I recommend this dealership as well - great atmosphere and helpful. More