Central Chrysler Jeep Dodge RAM Fiat of Norwood

Great experience What a great experience. Rich Penha was very patient and answered all my questions - and I was able to get the Jeep I wanted. No pressure - highly rec What a great experience. Rich Penha was very patient and answered all my questions - and I was able to get the Jeep I wanted. No pressure - highly recommend this dealership. More

Customer since 2005 I have leased vehicles from Central since 2005 and have always been happy with the deals and service. Zenia DiSangro is my go to sales rep. She make I have leased vehicles from Central since 2005 and have always been happy with the deals and service. Zenia DiSangro is my go to sales rep. She makes my deal extremely quick and painless. She also knows my taste in color and model selection so I almost renew completely by phone and just show up to pick up my new Jeep. She is extremely efficient and helpful. More

rip off We got a brand new jeep wrangler unlimited on June of 2016. That was our second jeep and we were thrilled for our new car. However, this excitement di We got a brand new jeep wrangler unlimited on June of 2016. That was our second jeep and we were thrilled for our new car. However, this excitement didn't last long, About 3 months into our lease it rained and the car started to leak on the driver and front passenger doors. This wasn't just a little drip here and there but there were puddles approximately 1-2 inches deep on the floor mats of each side. We took the car back to a nearby dealership hoping they would be able to fix the issue but sadly they were not. After another try at that dealership and being told we would have to pay the next time we brought it back, we decided to take it to get serviced at Central since that's where we started. We brought the car to Central to try and fix that specific issue about 6 times. We also over the short period of time of our lease our GPS would have moments where it would time out and not work properly, our TPM indicator went on after a very cold bout of days and even after bringing it to the dealership mins after leaving the lot it went on again and lastly a mysterious cracking/rattling noise coming from behind the dash area which I had to drive down just to take the tech out on a drive to duplicate the noise. Even after that the tech still had a challenging time duplicating the noise but eventually was able to. We were told it was fixed but the moment I left the lot the sound was there and continues to be there to this day. All of these issues but none were resolved. Not only was the issue not resolved but we got the impression that no one really cared that we were having this issue with our brand new jeep. For a company that prides itself on customer service you would think that after seeing the same customer almost visit over a short period of time for the same issue you would interject and try to come to a resolution or at least get them in touch with someone who can. This didn't happen once. Each visit to the dealership represents a 2 hour commute there and back, hours missed at work, gas money to drive down there, days and sometimes weeks of having to use a rental car while it was being serviced and not to mention the ridiculous monthly payment we are already dishing out for the lease payment. Once we decided that trying to return the car was our best option we looked to Central to help us, since they sold us the car. You would think a company would want to stand behind their product. We drove down there and walked away feeling like what we had been experiencing was insignificant. We were offered to pay another service visit but after months of visits why would we want to keep going through that? We wanted to work something out that would enable us to walk away with no leaky car but they gave us no viable options, only ones that worked in their best interest. More

Central Jeep Everyone was great and welcoming at Central Jeep. Zenia was outstanding, and did so much more than she needed to, to help me out. Will be back in the Everyone was great and welcoming at Central Jeep. Zenia was outstanding, and did so much more than she needed to, to help me out. Will be back in the future for sure More

One stop shop This dealership is amazing. I was in a bad accident and my car was totaled . My adventure getting back behind the wheel was long and exhausting.I we This dealership is amazing. I was in a bad accident and my car was totaled . My adventure getting back behind the wheel was long and exhausting.I went to 8 dealerships and delt with alot of pushy dealer's. I was reffured here by a friend and meet amazing team of dealers. From beginning to end I was empressed on how they treated there customers. I mostly delt with Zenia Disangro who made me feel like family and was not trying to push me into new cars and always keeped my budget in mind when looking at cars and not teasing me like the other dealerships. I'm 100% satisfied with my new car and the service. I would refer family and friends and feel confident they would be taken care of. More

Wonderful I had called around to many Jeep dealerships and got the best deal at the Norwood location. . Mark Weismann was a pleasure to work with. Excellent ser I had called around to many Jeep dealerships and got the best deal at the Norwood location. . Mark Weismann was a pleasure to work with. Excellent service More

2 Jeeps from Central- Great sales/service I've had two great experiences at Central with Mark. I was cutting it close on my miles on my first Jeep and he helped me get into the perfect new jee I've had two great experiences at Central with Mark. I was cutting it close on my miles on my first Jeep and he helped me get into the perfect new jeep for me. Originally I was just going to browse and look at options for my next car, but I got found and got a stealJeep I just couldn't pass up! Bo a familial manager was helpful and worked hard to find me the best deal possible as well. I highly recommended this spot if you're looking for a new car. Everyone is friendly and attentive to your individual car needs. More

This is my 3rd lease with Central Chrysler. Tom and Zenia treated me like family. Another great experience and expected nothing less. I will continue to lease or purchase from Central Chrysler Tom and Zenia treated me like family. Another great experience and expected nothing less. I will continue to lease or purchase from Central Chrysler. The dealership also has a great service department from my past experience. More

Great experience I was quite pleased with my entire car buying experience at Central. Everyone was very nice and helpful. I enjoyed working with my salesman, Mark. The I was quite pleased with my entire car buying experience at Central. Everyone was very nice and helpful. I enjoyed working with my salesman, Mark. The price I received for my trade was very fair. I will definitely return when I am ready to buy another car. More

Great experience Dealing with Central Chrysler was a pleasure. Mr. Weisman was a thoughtful and helpful salesperson who made buying my used car a pleasure. As used car Dealing with Central Chrysler was a pleasure. Mr. Weisman was a thoughtful and helpful salesperson who made buying my used car a pleasure. As used cars sometimes do, my car experienced a minor issue with the trunk soon after purchase and the Central team took care of it immediately. I highly recommend using them and Mr. Weisman. More