Central Chrysler Jeep Dodge RAM Fiat of Norwood

Zenia is Excellent Working with Zenia to purchase a new Dodge Charger RT/BlackTop Edition. She has been very helpful and professional. She answered all of my questions a Working with Zenia to purchase a new Dodge Charger RT/BlackTop Edition. She has been very helpful and professional. She answered all of my questions and gave me a price quote on my new car. More

Good service. I came in for a tire rotation and a oil change. I was in and out in a hour with no issues. Thank you for acknowledging my appointment time. I came in for a tire rotation and a oil change. I was in and out in a hour with no issues. Thank you for acknowledging my appointment time. More

Not a bad experience Went for an oil change and was told I had my tires rotated but the pressure gauges for each tire seem to be the same from when I bought it in! So I’m Went for an oil change and was told I had my tires rotated but the pressure gauges for each tire seem to be the same from when I bought it in! So I’m not sure if the tires were rotated. More

Saturday In and our fast, and they remembered my Wave benefit too. Comfortable waiting area and free coffee is nice. i am a high mileage driver, so I’m here of In and our fast, and they remembered my Wave benefit too. Comfortable waiting area and free coffee is nice. i am a high mileage driver, so I’m here often. More

Worst people and worst customer service Worst experience ever. I went to the dealer to buy my wife a brand new Jeep Wrangler. I wanted 4 dr and manual transmission.. Anything else we didn't Worst experience ever. I went to the dealer to buy my wife a brand new Jeep Wrangler. I wanted 4 dr and manual transmission.. Anything else we didn't care about except that it has to have this 2 options.. It wasn't much to ask. So here what happen I parked there.. 1 black sales guy aka the deal striker saw me outside and I told him about what I'm looking for then he gave me attitude and made it seem like they don't have standard manual transmission and can't get one he immediately made me feel like they don't want to sell me and looked at me down like I'm some kind of kid that does not have money trying to waste his time.. So I went inside then I had to wait and wait and wait then another guy come to try to help me and his name is William. He acted like he wanted to help me took my number and xxxxxxxx me that in couple days they will contact me back when the truck arrive.. Few days go by and no one calls I called William 4 times and left him voice mails in few different days he didn't even bother to call me once and tell me what's going on. I called dealer again and I used another extension a lady answered and told Her the story that no one want to sell me the jeep and William never answered so I ask her if he was there she confirmed that he was and she promised that he would call me back shortly if no she will in few minutes.. No one ever call me back.. They all looked at me like I'm some kind a kid that don't have money or trying to waste their time or sometime like that.. But guess what my time cost money so we went to Chrysler jeep 24 in brockton and we walk in got helped right away found what we were looking for. The team made it happen and we bought a brand new Jeep Wrangler 2018 standard 4 doors.. My wife is happy finally after wasting all that time in the norwood location.. I really hate to sound awful and get people in trouble but norwood location was a very bad experience ignorant people.. They didn't put any effort in selling me what I want.. Or even calling me back..Oh well it was their loss not mine.. More

Oil Change Account was Found and Attached I was supposed to get free oil changes, but there wasn’t a business account attached to the VIN, but since first oil changes are free, it wasn’t an is I was supposed to get free oil changes, but there wasn’t a business account attached to the VIN, but since first oil changes are free, it wasn’t an issue this time. Also, since free rentals were offered, I was able to go to work for a couple of hours instead of sitting in the waiting room. Later when I spoke to the original dealer and got the account info regarding free oil changes, I texted Lisa and her manager was able to attached the free oil chang account to my van so I wouldn’t have any problems in the future. More