Central Chrysler Jeep Dodge RAM Fiat of Norwood

Awsome These people are awesome I had a remote start installed. I chose to drop the car off the night before even tho I was given the option to have it done These people are awesome I had a remote start installed. I chose to drop the car off the night before even tho I was given the option to have it done at my work place. As soon as the car was ready i was called to let me know it was ready. It was a very rewarding experience. More

Two hour oil change They recommend an air filter change for $109.00. I did it myself in 10 minuets- the filter cost $18.00. Stop stiffing your customers! And I thought They recommend an air filter change for $109.00. I did it myself in 10 minuets- the filter cost $18.00. Stop stiffing your customers! And I thought the closing sale was disrespectful- wait till you sit through the two-hour oil change. More

Great experience My wife and I had a great experience at Central Chrysler Jeep Dodge of Norwood. Tony Okoh was classy, knowledgeable and very courteous. We are very ha My wife and I had a great experience at Central Chrysler Jeep Dodge of Norwood. Tony Okoh was classy, knowledgeable and very courteous. We are very happy with our Jeep. More

Warranty repair - radio My FM radio presets stopped working. Customer service rep Katie Lavoie advised that the radio needed to be replaced. I made the follow up appointme My FM radio presets stopped working. Customer service rep Katie Lavoie advised that the radio needed to be replaced. I made the follow up appointment and the radio was replaced under warranty - fast efficient, no hassle, excellent customer service!!! More

Oil Change I brought my Jeep Wrangler in for a tune-up. At that time they found that I had an oil leak, and it had been leaking for awhile. Luckily, it was cov I brought my Jeep Wrangler in for a tune-up. At that time they found that I had an oil leak, and it had been leaking for awhile. Luckily, it was covered under warranty. They had the part in the shop and was able to repair it while I waited, Couldn't have been happier! More

Excellent communication and service from Shawn Nagle I have had some continuing issues with my 2011 Jeep Grand Cherokee. Shawn and Lionel have been working with me to correct them. I'm confident they I have had some continuing issues with my 2011 Jeep Grand Cherokee. Shawn and Lionel have been working with me to correct them. I'm confident they will continue do so with the least expense to me. More

Worst dealership I’ve ever dealt with. I made an appointment for a new tire and the woman I spoke to told me my tires were covered under warranty but when I got there, that wasn’t the case. I made an appointment for a new tire and the woman I spoke to told me my tires were covered under warranty but when I got there, that wasn’t the case. Central also did a recall on my car, they told me it was quick and would take 20 minuets. I sat there for 3 1/2 hours. When my car was “all set” I got in and drove a quart mile and a bunch of lights came on and my car was idling way to high and at a complete stop was about to bog out. I brought it back they ran a diagnostic and told me it was fine. I got back in and my check engine light came on. I felt like they were trying to push me out the door and they weren’t listening to me. I told them to put me in a rental and call me when the figured it out, which they did. The service manager was rude and gave me attitude because I wouldn’t believe her when she said my car was fine. I felt like she was trying to push me out the door. Shawn nagle was the only respectful and helpful person I dealt with. More

Satisfied customer Norwood dealership was a great experience. Very friendly staff. Jessica was very efficient. Will return for another oil change. Jessica entered my Norwood dealership was a great experience. Very friendly staff. Jessica was very efficient. Will return for another oil change. Jessica entered my information and made me feel worry free. More

Jeep Wrangler I had a great experience with the team at Central Chrysler. I was taken to the inventory of wranglers, and Zenia walked me through the different optio I had a great experience with the team at Central Chrysler. I was taken to the inventory of wranglers, and Zenia walked me through the different options I could have and she also asked me what things I wanted in my next vehicle. After taking the car for a test drive, we sat down and discussed financing options. The team was easy to work with and made it an easy decision for me. I really appreciated their patience with me and their flexibility to coordinate the pick up date since I was turning in my other vehicle. Overall, a great experience and I’m looking forward to the next 3 years in my awesome wrangler! More

Exceptional Sales Service I had the privilege of Siobhan helping me lease my 2019 Jeep. I was very impressed with her knowledge and professionalism. She was very friendly and I had the privilege of Siobhan helping me lease my 2019 Jeep. I was very impressed with her knowledge and professionalism. She was very friendly and courteous. Siobhan was a pleasure to do business with. More