Central Chrysler Jeep Dodge RAM Fiat of Norwood

Very happy Made an appointment with service department to reapply zylon to my 2018 Dodge charger scat pack . Shawn Nagle was professional and courteous . I am ve Made an appointment with service department to reapply zylon to my 2018 Dodge charger scat pack . Shawn Nagle was professional and courteous . I am very happy with the results. Hope to work with Shawn for all future service. More

Quick Service I popped in for my first oil change on my 2018 Durango without appointment on a Wednesday afternoon and they were able to get me in and out pretty qui I popped in for my first oil change on my 2018 Durango without appointment on a Wednesday afternoon and they were able to get me in and out pretty quickly. Their waiting room is spacious and has a lot to keep you occupied while waiting for your car. More

Great! Having a car available on hand to drive off that day, that was convenient and contributed a great deal to my decision making at that time! Having a car available on hand to drive off that day, that was convenient and contributed a great deal to my decision making at that time! More

Very smooth and amazing Mijie was an amazing car sales person and her personality and understanding made me feel like she really cared about me and my new car!!!! Mijie was an amazing car sales person and her personality and understanding made me feel like she really cared about me and my new car!!!! More

Convenient I enjoy coming in for regular service. It’s fast and easy. I sit in the café and do some work and before I know it, my car is ready. I enjoy coming in for regular service. It’s fast and easy. I sit in the café and do some work and before I know it, my car is ready. More

Great professional service with a smile Have bought two Grand Cherokee’s and have all my service performed by Central Jeep. I trust them and have recommended them to family and friends. Gre Have bought two Grand Cherokee’s and have all my service performed by Central Jeep. I trust them and have recommended them to family and friends. Great people from management to all the associates on the floor and in the service center. More

New rims being put on Everything went exactly as Shawn told me it would. My only complaint is they always seem to have "The View" on the waiting room tv. I can't stand Joyc Everything went exactly as Shawn told me it would. My only complaint is they always seem to have "The View" on the waiting room tv. I can't stand Joyce Behar. More

like pulling teeth but at least we got what we wanted I found the van that I wanted online and it was at this dealership, an hour from home. I contacted them via the Internet for a quote. Ryan, who was th I found the van that I wanted online and it was at this dealership, an hour from home. I contacted them via the Internet for a quote. Ryan, who was the contact there was very responsive and the price quote for the van was very fair. But once we went to the dealership to talk to them it was like pulling teeth. We already had our financing set and we knew what we wanted and had the price. It should have been simple. But it wasn't. They wanted us to apply for credit through them to see if they could get us a better deal or an equal deal. We spent two hours there going through nonsense. Then the waiting game began. Every time we called we got voicemail and no one called back. We wanted to have a hitch added to our van but it was too late for them to order it and get it in time for when we needed it. A week after our initial visit, we returned to sign the paperwork and pick up our vehicle. Only after driving an hour to get there were we informed that someone there had neglected to get the insurance information from our agent and it was now too late in the day to get the registration plates and bring the vehicle home. They did redeem themselves however, by delivering the vehicle to our home the next day. They also provided the courtesy of having it inspected as well. We really appreciated that. All in all, we got the product we wanted at a fair price but the process was really annoying. If the communication had been is good before the sale as it has been after the sale things would have been much smoother. More

Pleasure to do business with / genuinely nice people! I had a wonderful lease experience at Central Jeep of Norwood and am already loving my new Jeep!!! The Sales Manager Tim was very straightforward a I had a wonderful lease experience at Central Jeep of Norwood and am already loving my new Jeep!!! The Sales Manager Tim was very straightforward and was able to beat several other Jeep dealers we had shopped price-wise. His transparency was super refreshing, and made making a deal very easy and time-efficient. Sales Consultants George and Jeremy were also both great! George helped us with all our lease paperwork and even located and swapped out the exact trim level and color vehicle I wanted. In order to pick up the new vehicle the very next day, Jeremy was amazing in getting the vehicle quickly registered, inspected and detailed, and was also very kind in taking the time to help walk me through all the features and setup of the new vehicle. Overall, the Central Jeep team was a pleasure to do business with, and all the folks over there were genuinely nice people. I'd highly recommend Central Jeep to anyone & everyone! More

recall repair, oil change, checked brakes Lisa was pleasantly professional and well informative, prepped me prior to the appointment. I appreciate that. Waiting was comfortable, a bit long, Lisa was pleasantly professional and well informative, prepped me prior to the appointment. I appreciate that. Waiting was comfortable, a bit long, I would have liked to have had a loaner vehicle.. Lunch was on Lisa. Thanks Lisa. More