Central Chrysler Jeep Dodge RAM Fiat of Norwood

recall Dropped off my truck and repair was done in a timely manner with no issues,everyone was nice and helpful,service desk area was clean. Dropped off my truck and repair was done in a timely manner with no issues,everyone was nice and helpful,service desk area was clean. More

Great experience, very friendly Mark was great to deal with from start to finish. He showed me all the available vehicles I was interested in & answered all my questions. I ended u Mark was great to deal with from start to finish. He showed me all the available vehicles I was interested in & answered all my questions. I ended up leasing a Jeep Grand Cherokee Altitude & when I went to pick up my car, Mark was kind enough to show me all the features the car had to offer. Great experience dealing with Mark! More

Oil change Work done on time, and had lunch at the grill. Received a text to let me know when work started and estimated time to finish. Keys delivered to me at Work done on time, and had lunch at the grill. Received a text to let me know when work started and estimated time to finish. Keys delivered to me at the grill. More

Pretty Satisfied as usual They are very knowledgeable and give you your options always. Very professional and courteous, as well . Very happy with everything there as they un They are very knowledgeable and give you your options always. Very professional and courteous, as well . Very happy with everything there as they understand your needs and concerns and work to make you happy. More

Very long wait, and work incomplete My appointment was for normal maintenance (oil change and tire rotation) I had also mentioned when I made the appointment that the "stop start system" My appointment was for normal maintenance (oil change and tire rotation) I had also mentioned when I made the appointment that the "stop start system" was not working. This information was not included in the write up. The service rep very quickly included this in the list. After the first hour I was told the auxiliary battery for this system needed to be charged because I do not drive the car enough. An hour and a half later I was told it was charged but this did not correct the problem and I would need to book another appointment which I did, but the first date available is still more than two weeks away. More

Birthday Surprise Came in to lease a vehicle as a gift to my husband. Zenia was so wonderful to deal with and made the experience as painless and enjoyable as possible Came in to lease a vehicle as a gift to my husband. Zenia was so wonderful to deal with and made the experience as painless and enjoyable as possible. She even made sure I had some balloons to complete the surprise! More

Very pleased George was very responsive to all of my automotive needs, was respectful of my time, and had a pleasant, professional and engaging personality making George was very responsive to all of my automotive needs, was respectful of my time, and had a pleasant, professional and engaging personality making the purchase process genuinely enjoyable. More

Excellent customer service On time , great Mechanics! Well organized friendly service , when I got there around 8am first greeting so impressed then check my app and took the c On time , great Mechanics! Well organized friendly service , when I got there around 8am first greeting so impressed then check my app and took the car right away, very professional 👍🏼 More

Completely Satisfied with excellent service. I brought my vehicle in for scheduled service & was greeted with a smile and reviewed what service would be done and approximate time to complete. I w I brought my vehicle in for scheduled service & was greeted with a smile and reviewed what service would be done and approximate time to complete. I waited in their snack bar area & was kept informed of the work in progress. Lisa returned with information noted during their 26 point check that I needed new rear brake pads and also showed me a leaking shock absorber. Asked if I was willing to have the work done & to leave the vehicle. They provided a rental vehicle till the vehicle was fixed. Everything went smoothly & I appreciated their concern and the rest is history. Great Service all around. Thank You very much. More

Lisa rocks! Lisa was extremely helpful from the point she set up my appointment to the time she called me that my vehicle is ready for pick up. She kept me inform Lisa was extremely helpful from the point she set up my appointment to the time she called me that my vehicle is ready for pick up. She kept me informed and asked me before hand for any repair that was needed. More