Central Chrysler Jeep Dodge RAM Fiat of Norwood

Waited way too long 5 hour wait for an oil change, inspection, and new tires. I was told 2 hours initially then it went up to 3, and then another 45 minutes and then I f 5 hour wait for an oil change, inspection, and new tires. I was told 2 hours initially then it went up to 3, and then another 45 minutes and then I finally had to say something because I was wondering when it would be done. Appointment was at 9:30am and I was out of there by 2:30pm being 7 months pregnant - not great! More

Won't come back Made appt for brakes, recall, and oil change, they said my apt didn't include the brakes, i could only do recall and oil, had to make another apt for Made appt for brakes, recall, and oil change, they said my apt didn't include the brakes, i could only do recall and oil, had to make another apt for brakes and they were booked till Jan. So never got the brakes check Wasn't very friendly. This second time there with the same experience, I won't go back More

Very Nice Got an oil change and didn't have to wait or be there for hours. The woman that checked me out was really nice, can't remember her first name, but her Got an oil change and didn't have to wait or be there for hours. The woman that checked me out was really nice, can't remember her first name, but her last name is Hernandez. She corrected my bill with no attitude or issue. Great! More

Lease new 2018 Jeep Wrangler My current Jeep Wrangler lease was at the end of the contract.....the sales dept was very helpful in working with me in turning in my current Wrangle My current Jeep Wrangler lease was at the end of the contract.....the sales dept was very helpful in working with me in turning in my current Wrangler and leasing a new Wrangler. I actually did the entire transaction over the phone with the salesman (Jeremy Garden). Very smooth transaction.....I drove in with my current Jeep, signed the paperwork, and he put the plates on my new Jeep and I was done. The new 2018 Wrangler is excellent. More

Excellent dealership and excellent service! The dealership went out of their way to be extremely helpful with our decision in leasing a new Jeep Compass. It was a very easy process and We were v The dealership went out of their way to be extremely helpful with our decision in leasing a new Jeep Compass. It was a very easy process and We were very well taken care of! More

New Lease I recently had to trade in my lease car from New York and both Nick Santora and Tony Ohko made the process seamless. From answering technical question I recently had to trade in my lease car from New York and both Nick Santora and Tony Ohko made the process seamless. From answering technical questions, to always being available to talk, the reason I chose to get a Jeep was due to their exceptional service. More

Great Experience Car buying still needs to be a better overall experience but my salesperson, Winston, made it as pleasurable as possible. He didn't make me have to ov Car buying still needs to be a better overall experience but my salesperson, Winston, made it as pleasurable as possible. He didn't make me have to over-haggle and he told some great stories ( he has a very friendly demeanor) that helped pass the time while I waited for the transaction to settle. I'm still waiting for my registration, though (a plate transfer) and no one has followed up with me on it or returned my call (yesterday) to try to finalize. I checked with my insurance agent and all the paperwork was submitted by them early this week. I will be popping in this morning to get straightened out and hopefully all will go smoothly. More

Jeep Cherokee purchase Tony Okoh was very accommodating to my requests, enjoyed working with him. Pricing on 2019 Cherokee was very competitive. Will recommend Central Jeep Tony Okoh was very accommodating to my requests, enjoyed working with him. Pricing on 2019 Cherokee was very competitive. Will recommend Central Jeep to friends and relatives. More

Great experience. Our dealer, Mark Weisman, was knowledgeable, helpful, punctual , and accommodating (and with good sense of humor :)). The rest people at the dealer Our dealer, Mark Weisman, was knowledgeable, helpful, punctual , and accommodating (and with good sense of humor :)). The rest people at the dealership were nice and pleasure to deal with as well. Welcoming atmosphere at the place. Yuriy More

Amazing customer service Shawn did an amazing job when I visited this location. He guided me through the process and contacted me to let me know about my vechicles status. Tha Shawn did an amazing job when I visited this location. He guided me through the process and contacted me to let me know about my vechicles status. Thank you very much! More