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Central Chrysler Jeep Dodge RAM Fiat of Norwood
Norwood, MA
2,709 Reviews
We know what our customers want, and we provide it to them on a daily basis in Norwood, MA. You want a huge selection, with wonderful automotive service, and excellent customer service. Central Jeep Chrysler Dodge RAM of Norwood is here to provide you with all of that and more. We do not believe in resting on any of our accomplishments. We are always trying to improve and to be the best dealership in the Boston area. Our professional sales staff is here to support you and help you. You are their number one priority, not the sale.
A dealership, much like a car, can only be as good as the sum of it’s parts. It all starts with our team of knowledgeable car people who are always eager to help and assist you with anything that you may need. They are like the glue that holds everything else together. They are the ones who will provide you with our amazing selection of new Dodge, Chrysler, Jeep, and Ram vehicles, and they are the ones who will guide you through our used and certified pre-owned vehicles. They will provide your Dodge, Chrysler, Jeep, or Ram with wonderful and essential service, and they will even be here for all your cosmetic repair needs with our body shop. When all those parts come together, it creates a truly amazing automotive experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,709 reviews
January 12, 2019
Very professional and personable Was just for an oil change but have been set up with another appointment to have my car checked out for some concerns I have. Making it possible for Was just for an oil change but have been set up with another appointment to have my car checked out for some concerns I have. Making it possible for me to drop off my car the night before and have a loaner for me More
by kmicollins
Verified CustomerEmployees Worked With
Johannah Fraenkel
January 11, 2019
Dead key fob Lisa in the Service department was great and explained everything up front to me. My only complaint was that I had to pay $250 to replace the key fob Lisa in the Service department was great and explained everything up front to me. My only complaint was that I had to pay $250 to replace the key fob for a car that is only three years old. More
by jfdashe
Employees Worked With
January 10, 2019
Tire issue I had my truck towed in with a flat tire due to a bolt stuck in my tire and I lost the lug nut key. i dealt with Shawn at the service desk and a mecha I had my truck towed in with a flat tire due to a bolt stuck in my tire and I lost the lug nut key. i dealt with Shawn at the service desk and a mechanic named Dave I believe. Everyone was great and helped me get back on the road ASAP. Would go back More
by fourlrealty
Employees Worked With
Other Employees :
Mechanic Dave? And a woman in the service dept(I did not get her name tho)
January 10, 2019
Prompt excellent service from knowledgeable and friendly staff who go the extra mile. Fine service folks who explain the issues and how they will be resolved. from knowledgeable and friendly staff who go the extra mile. Fine service folks who explain the issues and how they will be resolved. More
by fitnesscarol
Employees Worked With
January 09, 2019
Awesome work and service!! I would highly recommend this dealership for both buying a vehicle and having service done! I have bought my past 3 Jeep Wranglers and 1 Dodge Ram Tr I would highly recommend this dealership for both buying a vehicle and having service done! I have bought my past 3 Jeep Wranglers and 1 Dodge Ram Truck there! Amazing work and staff!!! More
by ndondero
January 09, 2019
Shawn Nagle was helpful Shawn Nagle, the service advisor, was very straightforward and helpful in explaining what needed to be done to my car. He was attentive and responsive Shawn Nagle, the service advisor, was very straightforward and helpful in explaining what needed to be done to my car. He was attentive and responsive. More
by kevinaswope
Employees Worked With
January 09, 2019
Awful customer service; awful experience Will NEVER return to this dealership for service or future vehicle purchases. Pricing for any service is absolute robbery. They wanted to charge $150 Will NEVER return to this dealership for service or future vehicle purchases. Pricing for any service is absolute robbery. They wanted to charge $150 just to run a diagnostic test for a notification that popped up regarding a vehicle concern. I needed a new seatbelt and they quoted $650 to replace it- with NO explanation of such an outrageous cost. Also asked if I wanted a tire rotation with my service & didn’t even complete the service!! This is ESPECIALLY true when the customer service does not even try to compensate for their ridiculous charges. When you walk into the service center it’s like you’re walking into a graveyard. No one has a personality and is so robotic and RUDE. Not sure what sort of training these employees go through, but they ALL could use a lesson in customer service. Not one person in that place had a smile or could offer any sort of empathatic nature towards their customers. Would not recommend this place to my worst enemy. Took my car to another shop the very next day. More
by MorganSmith89
Employees Worked With
January 09, 2019
Service Department The dealership was accommodating and extremely pleasant!!! I would highly recommend friends to do business at this dealership. I also appreciate the The dealership was accommodating and extremely pleasant!!! I would highly recommend friends to do business at this dealership. I also appreciate the text messages during time dealership is servicing my vehicle. More
by Lena
January 09, 2019
Service for engine malfunction computer code The schedule was booked solid for three weeks but Kevin the service manager was able to arrange to get my car looked at for and engine malfunction s The schedule was booked solid for three weeks but Kevin the service manager was able to arrange to get my car looked at for and engine malfunction signal immediately. The shuttle service works very well and I am all set. More
by pdwells60
January 07, 2019
Service Lisa kept me up to date on what was going on. Price is high but on par with other dealerships. I was told to bring it in on Wednesday and when I arriv Lisa kept me up to date on what was going on. Price is high but on par with other dealerships. I was told to bring it in on Wednesday and when I arrived they told me the appointment was for Thursday. More
by pgallagher0
Employees Worked With
