Central Chrysler Jeep Dodge RAM Fiat of Norwood

Prompt excellent service from knowledgeable and friendly staff who go the extra mile. Fine service folks who explain the issues and how they will be resolved. from knowledgeable and friendly staff who go the extra mile. Fine service folks who explain the issues and how they will be resolved. More

Awesome work and service!! I would highly recommend this dealership for both buying a vehicle and having service done! I have bought my past 3 Jeep Wranglers and 1 Dodge Ram Tr I would highly recommend this dealership for both buying a vehicle and having service done! I have bought my past 3 Jeep Wranglers and 1 Dodge Ram Truck there! Amazing work and staff!!! More

Shawn Nagle was helpful Shawn Nagle, the service advisor, was very straightforward and helpful in explaining what needed to be done to my car. He was attentive and responsive Shawn Nagle, the service advisor, was very straightforward and helpful in explaining what needed to be done to my car. He was attentive and responsive. More

Awful customer service; awful experience Will NEVER return to this dealership for service or future vehicle purchases. Pricing for any service is absolute robbery. They wanted to charge $150 Will NEVER return to this dealership for service or future vehicle purchases. Pricing for any service is absolute robbery. They wanted to charge $150 just to run a diagnostic test for a notification that popped up regarding a vehicle concern. I needed a new seatbelt and they quoted $650 to replace it- with NO explanation of such an outrageous cost. Also asked if I wanted a tire rotation with my service & didn’t even complete the service!! This is ESPECIALLY true when the customer service does not even try to compensate for their ridiculous charges. When you walk into the service center it’s like you’re walking into a graveyard. No one has a personality and is so robotic and RUDE. Not sure what sort of training these employees go through, but they ALL could use a lesson in customer service. Not one person in that place had a smile or could offer any sort of empathatic nature towards their customers. Would not recommend this place to my worst enemy. Took my car to another shop the very next day. More

Service Department The dealership was accommodating and extremely pleasant!!! I would highly recommend friends to do business at this dealership. I also appreciate the The dealership was accommodating and extremely pleasant!!! I would highly recommend friends to do business at this dealership. I also appreciate the text messages during time dealership is servicing my vehicle. More

Service for engine malfunction computer code The schedule was booked solid for three weeks but Kevin the service manager was able to arrange to get my car looked at for and engine malfunction s The schedule was booked solid for three weeks but Kevin the service manager was able to arrange to get my car looked at for and engine malfunction signal immediately. The shuttle service works very well and I am all set. More

Service Lisa kept me up to date on what was going on. Price is high but on par with other dealerships. I was told to bring it in on Wednesday and when I arriv Lisa kept me up to date on what was going on. Price is high but on par with other dealerships. I was told to bring it in on Wednesday and when I arrived they told me the appointment was for Thursday. More

Completely Satisfied Another great visit for service..Door handle problem fixed. Spare key fixed Lisa was a pleasure to talk to. Took good care of me..THANK YOU to all Another great visit for service..Door handle problem fixed. Spare key fixed Lisa was a pleasure to talk to. Took good care of me..THANK YOU to all the GREAT folks at Central Jeep Chrysler Fiat More

Inspection Sticker Quick and great service. Was taken right in without an appointment on a weekend for a much needed inspection sticker. The new process does take a bit Quick and great service. Was taken right in without an appointment on a weekend for a much needed inspection sticker. The new process does take a bit longer than it used to but overall was worth going here over somewhere else where the wait is usually longer. More

mixed bag My new Fiat's flat tire warning light wouldn't turn off even though the tires were correctly inflated. It took more than 3 people, 2 trips there, and My new Fiat's flat tire warning light wouldn't turn off even though the tires were correctly inflated. It took more than 3 people, 2 trips there, and 2 hours for someone to realize there is a reset button (not mentioned in owner's manual) that needs to be pushed after inflating. I would expect the service department to know the vehicles they service. That's the bad part. The good part is Lisa Dunne who fit me in when I showed up. She's a gem. More