Central Chrysler Jeep Dodge RAM Fiat of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Friendly, quality customer service The salesman (Cody) was friendly and very helpful. He showers us a couple of vehicles and was very quick getting the vehicles ready for a test drive a The salesman (Cody) was friendly and very helpful. He showers us a couple of vehicles and was very quick getting the vehicles ready for a test drive and show. The finance department worked with us and was very responsive with my bank. More
My 2nd Ram My family has been dealing with Central Motors and Tom Eysie’s Team for many years now. I’ve bought 2 trucks and now my wife and kids have bought Jeep My family has been dealing with Central Motors and Tom Eysie’s Team for many years now. I’ve bought 2 trucks and now my wife and kids have bought Jeeps there. The sales staff always makes it easy with the test drives and then the whole process of purchasing the vehicle. I can say the same for the Service Dept as well. Always there to answer whatever questions you may have. More
Awesome service The gentleman who handled me was excellent. Arranged your shuttle service to take me to the Lifetime and pick me up. Could not of been happier. T The gentleman who handled me was excellent. Arranged your shuttle service to take me to the Lifetime and pick me up. Could not of been happier. Thanks again. More
Very good all around service Nathan was extremely helpful, and professional. Wasn’t pushy and answered all my questions. He took to to meet service manager and I was impressed Nathan was extremely helpful, and professional. Wasn’t pushy and answered all my questions. He took to to meet service manager and I was impressed with the service plan. Overall very good experience...I believe I did ok financially. More
So Supportive I had an issue with me vehicle and did not have extended warranty, JoHanna the service manager and Bill advised me to call the manufacturer and see wh I had an issue with me vehicle and did not have extended warranty, JoHanna the service manager and Bill advised me to call the manufacturer and see what they can do since the issue was more of a defect with the product. I did just that but was met with resistance initially. I let JoHanna know (must have called her and Bill a million times on this) that the manufacturer is saying they can’t do anything as I don’t have warranty. Again JoHanna said to keep voicing my concerns and not to give up. I’m glad I listened to her because her advice worked! The manufacturer agreed to cover the cost to fix my vehicle (over 2K!). This is why even if they are booked a month or more or I will always come here at Jeep Dodge Chrysler Ram of Norwood. They are the best. Also, they always make a way to see me even on drive by’s (no Appt). You guys are awesome! More
Tony was great . Very patient very thorough . Great at his j I was hesitant to buy another Jeep because the service department very sub pa . Not only did they double charge me for inspection sticker . It’s also I was hesitant to buy another Jeep because the service department very sub pa . Not only did they double charge me for inspection sticker . It’s also impossible to get appointment for you vehicle brakes ect you have to wait a month for next appointment and had bought paid extended warranty but had to bring my vehicle to other mechanics because unable to get appointment.so because of the bad customer service I was very hesitant.. however tony okuh was great . He was very patient thorough. Great 👍. 5 stars More
Sold me a lemon The check engine light came on before I even made it home, they then “fixed” it the next day, and it came on the same day. When i called and expressed The check engine light came on before I even made it home, they then “fixed” it the next day, and it came on the same day. When i called and expressed my concerns, I was told that I needed an attitude adjustment and that my request to return the car (mind you it only had 19,000 miles and was a certified car) was unreasonable. They then “allowed” me to pick out another car and showed me cars that were 2-5 thousand more than the one I already bought, so I was forced into buying a car I didn’t really want. After this type of treatment and this many problems on a low mileage car, just imagine one with higher miles! Really says something about this dealer’s service crew as well as their customer service skills, no dealer should make you regret even buying a car at all. Cody, my salesman was nice and it wasn’t really his fault. More
everything went well They sound out what the problem was, ordered the parts and i had my car but in a timely matter. Explained what the issues was and what needed to be do They sound out what the problem was, ordered the parts and i had my car but in a timely matter. Explained what the issues was and what needed to be done to fix it. More
New Jeep Purchase I dealt with Cody via email and he was very matter of fact and I made the deal very quickly. He monitored my order and kept me up to date as to when i I dealt with Cody via email and he was very matter of fact and I made the deal very quickly. He monitored my order and kept me up to date as to when it would arrive. He also came to my office to pick up the deposit check to make it easier for me. Upon delivery he reviewed the entire car with me and was very thorough. More
Quick & Easy Nathan did a great job preparing so when I came in to pick up the car everything was ready to go so I didn't have to wait long at all. He even came in Nathan did a great job preparing so when I came in to pick up the car everything was ready to go so I didn't have to wait long at all. He even came in on his day off to help me! No back and forth on price - got a great deal on the first try. Love my new Jeep thanks to Nathan & Central! More