
Central Cadillac
Cleveland, OH
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Was very impressed with the concerns of the dealership to fulfill the needs of the customer. The attitude was great and sincere. Thank you very much fulfill the needs of the customer. The attitude was great and sincere. Thank you very much More
No problem getting an appointment! All questions and concerns answered promptly!! Always go the extra mile for customer!! Everyone is very nice and makes you feel comfortable! All questions and concerns answered promptly!! Always go the extra mile for customer!! Everyone is very nice and makes you feel comfortable! More
Throughout the process Mason came across cold, brief, too direct and pretentious. Appreciation for our business felt forced. His personality just didn’t match the natural kindness we encountered with other direct and pretentious. Appreciation for our business felt forced. His personality just didn’t match the natural kindness we encountered with others at the dealership. As an example, during delivery we had a couple of questions about the car. Multiple times Mason’s response to our questions was “the car is very intuitive,” but didn’t provide any answer beyond that. We must not be smart enough to understand the intuitive features of the car after one 5 min. drive. We gave up and decided we’ll just figure things out on our own. We bought the car because it checked our boxes, not because of Mason. We never take time to complete reviews like this but felt compelled given our experience. We did have more questions than a local and several things to confirm before committing to a 3 hour drive each way, but that was reasonable and understandable. No other communication is needed. More
The best experience because of car salesman Mason Fink, EVER!!!! Most salesman just want to make a sale. Mason, however, treated me like a great friend. He was patient and kind and the process was seamles EVER!!!! Most salesman just want to make a sale. Mason, however, treated me like a great friend. He was patient and kind and the process was seamless. I am still on cloud 9 and though it took a little over 2 1/2 hoursto get there, it was well worth the drive. I'd drive past several Cadillc dealerships to get to Mason and Central Cadillac. Also, the detailing work done on the car was impeccable. Thanks again! More