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Central Cadillac

Overview Reviews (162) Inventory (142)

Central Cadillac

Name: Central Cadillac
Address: 2801 Carnegie Ave, Cleveland, OH, 44115, US
Telephone: (216) 586-5926
Rating: 4.7

4.7

162 Reviews

2801 Carnegie Ave, Cleveland, Ohio 44115

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Sales: (216) 586-5926

Service: (216) 861-5800

Parts: (216) 861-5800

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Central Cadillac

Cleveland, OH

Overview

Reviews

Vehicles

4.7

162 Reviews

Call Dealership (216) 586-5926

2801 Carnegie Ave

Cleveland, OH

44115

Directions

4.7

162 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (162) Inventory (142)

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Sales: (216) 586-5926

Service: (216) 861-5800

Parts: (216) 861-5800

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buying experience new vehicle Scott Bibb car service recommend dealer repair inspection

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Showing 162 reviews

October 05, 2024

SALES VISIT - USED

5 months into ownership of this Cadillac Certified CPO 2020 Escalade and the brakes are worn down to the metal. The management at Central Cadillac are not willing to fix the vehicle unless I pay a partial 2020 Escalade and the brakes are worn down to the metal. The management at Central Cadillac are not willing to fix the vehicle unless I pay a partial amount towards the repair. Do not trust this dealership when they so call do the 172 point inspection that's required for a CPO vehicle. It's a shame but please check behind them before you sign off on the inspection sheet. My ambient lighting was not working, battery was bad(it had a AAA battery in it that they actually accused me of putting in my new to me vehicle that had bumper to bumper at the time.) Tire had and still has a small chunk out of the sidewall. Transmission pump was whining. Scratches all over the Escalade. Rear shocks / suspension squeaking. Yet all of these things were checked off on the inspection sheet. Now the brakes are metal to metal. Scott Bibb's answer "The brakes were not new when you bought the vehicle! It's not a new vehicle!". Well Scott it's a $60k vehicle that the owner shouldn't have to do any repairs within the first months of ownership. I've been warned after the fact about this stealership. So I will warn anyone reading this review, if you're looking for a dealership that stands behind their products after the sale do not choose Central Cadillac! You have been officially warned! More

by rodneyspeed2000

Recommend Dealer

Employees Worked With

Jesse Huber, Scott Bibb, Brian Reiken, Lisa Burton, Mason Fink

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Oct 05, 2024 -

rodneyspeed2000 responded

I will recommend anyone who's looking for a new or used vehicle to stay away from Central Cadillac!

October 04, 2024

SALES VISIT - USED

Salesman Mason was exceptional. What above and beyond getting me into a car and getting me financed What above and beyond getting me into a car and getting me financed More

by parianomark

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Mason Fink

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September 27, 2024

SALES VISIT - USED

As a first time Cadillac buyer, dealing WITH Trevor was a great experience. Everyone was very helpful and we would definitely recommend them! great experience. Everyone was very helpful and we would definitely recommend them! More

by Kimba5600121

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Purchase Time

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Recommend Dealer

Yes

Employees Worked With

Trevor Hughes

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September 25, 2024

SALES VISIT - USED

Had an awesome experience and would highly recommend Central Cadillac.Angelo Ezzo was very helpful and would recommend him helping you with any of your car needs. Central Cadillac.Angelo Ezzo was very helpful and would recommend him helping you with any of your car needs. More

by brikur1

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Recommend Dealer

Yes

Employees Worked With

Angelo Ezzo

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September 20, 2024

SALES VISIT - USED

Steven and staff were courteous and very cooperative. Enjoyable experience! Thank you Steven and all staff members who helped. Enjoyable experience! Thank you Steven and all staff members who helped. More

by Steve R

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Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Employees Worked With

Bob Montgomery and Charles., Steve Newman

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September 15, 2024

SALES VISIT - USED

They are willing to work harder to get the process of financing and to secure lender at the lowest rate possible. financing and to secure lender at the lowest rate possible. More

by jahall_jhall

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Mason Fink

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September 05, 2024

SALES VISIT - USED

Was very impressed with the concerns of the dealership to fulfill the needs of the customer. The attitude was great and sincere. Thank you very much fulfill the needs of the customer. The attitude was great and sincere. Thank you very much More

by Detectivegriffin

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Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Employees Worked With

Trevor

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September 02, 2024

SALES VISIT - USED

The management team are very professional and courteous there in which I do greatly appreciate .😇 there in which I do greatly appreciate .😇 More

by roseofsharonbarbersa

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Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Employees Worked With

Trevor/Don/Tyberus

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August 30, 2024

SALES VISIT - NEW

From the salesman to the finances person…top notch, friendly and professionalism in every aspect. friendly and professionalism in every aspect. More

by Rush5cfd63

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Steve Newman

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August 25, 2024

SALES VISIT - NEW

World class operation. Always a friendly great experience from choosing a model and information about the vehicle. Always a friendly great experience from choosing a model and information about the vehicle. More

by Rush5cfd63

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Steve Newman

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Central Cadillac

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