Central Cadillac
Cleveland, OH
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This is the best dealership we ever worked with. We buy our company cars at Central. Their sales and service, aside of their detail shop, is simply outstanding. I strongly recommend John M. in sales. We ha our company cars at Central. Their sales and service, aside of their detail shop, is simply outstanding. I strongly recommend John M. in sales. We have never experienced such level of customer service anywhere. I had an issue with my car on Saturday night while the dealership was closed. This person proceeded to tow my car to Central for Monday morning as he handed me keys to his own vehicle to drive for the weekend so I am not stranded. They are extra sensitive to their customer needs and their service department is quick and efficient. Warren in service is simply excellent. These people are awesome to deal with. I am looking forward to working with Central for many more years. More
I took my Cadillac in for service to fix and oil leak. The service people ended ruining the engine and trying to cover up. The were extremely rude and horrible to work with. There service people did not e The service people ended ruining the engine and trying to cover up. The were extremely rude and horrible to work with. There service people did not even cover the seats and ended up ripping my leather seats. When I inquired about the damage, they told me to bring it up with my attorney. After having my car over two weeks, I got my car back and the first day the check engine light came on and the car died. I refuse to take my car back to them. AVOID THID DEALER AT ALL COSTS!!! THEY WILL F YOU!! More