
Central Cadillac
Cleveland, OH
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New car for the weekend Our Cadillac ATS was in for simple maintenance and a recall repair - probably a half-day or less. But Paul Nathan, aware that we're approaching the en Our Cadillac ATS was in for simple maintenance and a recall repair - probably a half-day or less. But Paul Nathan, aware that we're approaching the end of our lease, insisted we take an XT4 for the weekend, to give us plenty of time to test it and see what we thought. It's the kind of customer service we'll remember when that lease comes up. More
Excellent service, highly professional and friendly I purchased a Cadillac back in 2016 from the dealer and have been servicing my vehicle with them ever since. I have found the staff to be very friendl I purchased a Cadillac back in 2016 from the dealer and have been servicing my vehicle with them ever since. I have found the staff to be very friendly, fully committed, honest, trustworthy and willing to go above and beyond. Thank you! More
Excellent experience My sales consultant Steve Newman was a shear pleasure to work with and was very knowledgeable and trustworthy. I will be recommending this dealership My sales consultant Steve Newman was a shear pleasure to work with and was very knowledgeable and trustworthy. I will be recommending this dealership and especially Steve. You cannot ask for a better overall experience! More
Excellent service and support I always receive great service at Central Cadillac. Lisa Burton is excellent managing the service provided. She has excellent people skills. I am very I always receive great service at Central Cadillac. Lisa Burton is excellent managing the service provided. She has excellent people skills. I am very happy with receiving great results. Thank you. More
Sight unseen purchase Have bought here before, car was great, paperwork not so great. Had wrong name on title work said she was new. I’m from Indiana Have bought here before, car was great, paperwork not so great. Had wrong name on title work said she was new. I’m from Indiana More
Knowledgeable and friendly The service was very friendly and I like my new service manager. The only thing is I had to rent a car for 3 days which added $200 to the cost of my The service was very friendly and I like my new service manager. The only thing is I had to rent a car for 3 days which added $200 to the cost of my repairs. My car is older; you used to give me a courtesy car but that was discontinued if your car is not under warranty. I am used to getting my car back the same day most of time, or a few times the next day. But this will not keep me from coming back because I think the quality of your service can be counted on, and if something is ever not quite right, the service manager usually makes it right. More
Bill Marsh was great! Your DETAIL DEPT worse i ever saw!!! My car was FULL of TAR!. Ths car was bought and sold with out deailing it at all. I would never buy again Bill Marsh was great!!!!!!!!!!!!!!!! My car was FULL of TAR!. Ths car was bought and sold with out deailing it at all. I would never buy again Bill Marsh was great!!!!!!!!!!!!!!!! More
The deal The sales rep. was fantastic involved from the start to the end of the transaction. I was able to follow is judgement and that helped. The sales rep. was fantastic involved from the start to the end of the transaction. I was able to follow is judgement and that helped. More
AMAZING I want to thank my new “home” dealership for a excellent experience for my car! Curt, Joe and the whole staff are awesome! All my needs were met and I I want to thank my new “home” dealership for a excellent experience for my car! Curt, Joe and the whole staff are awesome! All my needs were met and I will recommend this dealership. Also, I will be coming there for all my maintenance! I’m so happy I met this staff. This was my first car purchase on my own and they were so helpful! More
Quick, courteous, professional!!! Great service!! Very accommodating staff in EVERY aspect of the experience. Upon arrival I was professionally greeted and taken through the service pr Great service!! Very accommodating staff in EVERY aspect of the experience. Upon arrival I was professionally greeted and taken through the service procedure. The service manager and rental agent were two of the most genuine people I have dealt with in a long time. Keep Up The Great Work!!! More