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Central Cadillac

Cleveland, OH

4.7
173 Reviews

2801 Carnegie Ave

Cleveland, OH

44115

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Showing 173 reviews

May 14, 2019

New car for the weekend Our Cadillac ATS was in for simple maintenance and a recall repair - probably a half-day or less. But Paul Nathan, aware that we're approaching the en More

by TJ FLADUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nathan, Lisa Burton
May 10, 2019

Excellent service, highly professional and friendly I purchased a Cadillac back in 2016 from the dealer and have been servicing my vehicle with them ever since. I have found the staff to be very friendl More

by Cazhaow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Robertson Mervine, Steve Newman, Jason Wright
May 09, 2019

Excellent experience My sales consultant Steve Newman was a shear pleasure to work with and was very knowledgeable and trustworthy. I will be recommending this dealership More

by Tray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nathan, Steve Newman, Bruce Johnson
May 09, 2019

Excellent service and support I always receive great service at Central Cadillac. Lisa Burton is excellent managing the service provided. She has excellent people skills. I am very More

by MGencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nathan, Lisa Burton
May 09, 2019

Sight unseen purchase Have bought here before, car was great, paperwork not so great. Had wrong name on title work said she was new. I’m from Indiana More

by BRAD47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Maria Masterson, Breanna Bruin
May 09, 2019

Knowledgeable and friendly The service was very friendly and I like my new service manager. The only thing is I had to rent a car for 3 days which added $200 to the cost of my More

by CadiOCadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wright
May 08, 2019

Bill Marsh was great! Your DETAIL DEPT worse i ever saw!!! My car was FULL of TAR!. Ths car was bought and sold with out deailing it at all. I would never buy again Bill Marsh was great!!!!!!!!!!!!!!!! More

by DINICOLA_CONTRACTING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Mash, Evan Cutler
May 08, 2019 -

Central Cadillac responded

Please give me a call at 216-535-1815. I would love to discuss the detailing that was done.

May 08, 2019

The deal The sales rep. was fantastic involved from the start to the end of the transaction. I was able to follow is judgement and that helped. More

by F.THOMPSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hamilton, Angelo Ezzo, Evan Cutler
May 08, 2019 -

Central Cadillac responded

We would love to hear how we could improve our process.

May 08, 2019

AMAZING I want to thank my new “home” dealership for a excellent experience for my car! Curt, Joe and the whole staff are awesome! All my needs were met and I More

by RAVENREYNOLDS50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gordon, Curtice Johnson, Evan Cutler
May 08, 2019

Quick, courteous, professional!!! Great service!! Very accommodating staff in EVERY aspect of the experience. Upon arrival I was professionally greeted and taken through the service pr More

by COACHCELT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wright