
Central Cadillac
Cleveland, OH
Filter Reviews by Keyword
By Type
Showing 173 reviews
satisfied customer very relaxed and friendly atmosphere. everything that I was getting in my purchase was explained to my satisfaction. one thing though. in my initial very relaxed and friendly atmosphere. everything that I was getting in my purchase was explained to my satisfaction. one thing though. in my initial quote i thought we agreed on a $569.00/mo payment, but then the paper work came back at $585. i might have been mistaken, but i did have a nice visit. More
Oil change I came in for an oil change. Jason called me and pointed out I also needed a tune-up as I had over 100,000 miles on the car. I agreed to that. I came in for an oil change. Jason called me and pointed out I also needed a tune-up as I had over 100,000 miles on the car. I agreed to that. More
Service and Sales The Sales and Service is always top notch. I highly recommend Central Cadillac to all my friends and business associates! Paul Nathan and the entire The Sales and Service is always top notch. I highly recommend Central Cadillac to all my friends and business associates! Paul Nathan and the entire service group go out of their way to help. More
Happy I did not buy at Central but they have taken care of my caddy since w/o issue. Buy anyplace including Central but get your service done here! I did not buy at Central but they have taken care of my caddy since w/o issue. Buy anyplace including Central but get your service done here! More
Central Cadillac Service on 5/212019 Staff is always professional and courteous. Service Rep Lisa is the absolute best!! I wouldn't think of having my Cadillac serviced anywhere else. Tha Staff is always professional and courteous. Service Rep Lisa is the absolute best!! I wouldn't think of having my Cadillac serviced anywhere else. Thanks for another positive experience. More
service dept. Service Dept. was spot on !!! everyone was friendly from the service rep.to the mechanic to the cashier,and the got me out in 70 minutes. Service Dept. was spot on !!! everyone was friendly from the service rep.to the mechanic to the cashier,and the got me out in 70 minutes. More
Good experience Everyone was friendly and courteous, vehicle was clean and ready to go as promised . Always have a good experience when I come in for service , I wou Everyone was friendly and courteous, vehicle was clean and ready to go as promised . Always have a good experience when I come in for service , I would recommend the dealership to all by friends . More
Everything was good except obtaining the car after payment. For some reason, it takes an unacceptably long time for the car to be brought from service. I was the only one waiting and still I waited and waited For some reason, it takes an unacceptably long time for the car to be brought from service. I was the only one waiting and still I waited and waited and waited. This happens each time I bring the car in for service. More
Great Experience Oil change and tire rotation only one service advisor and a line of cars. Had to wait maybe 5-10 minutes to get started. From the time I turned the c Oil change and tire rotation only one service advisor and a line of cars. Had to wait maybe 5-10 minutes to get started. From the time I turned the car over to completion of the job—plus a car wash—less that 30 minutes. Well done. More
Trunk water leak repair I had a water leak inside of my 2010 DTS trunk on both sides. Took it in for repairs and saw Jason Wright.(Service Consultant) Seemed at that time it I had a water leak inside of my 2010 DTS trunk on both sides. Took it in for repairs and saw Jason Wright.(Service Consultant) Seemed at that time it just needed a new rubber seal stripping around the trunk. Unfortunately it still kept leaking when it rained. Had to take it back in. This had Jason and Walt stumped,. They continually checked every possibility as to what may be causing the leaks. after a number of days in the shop, and many trips through their car was to see if the leaks had stopped they resealed everything around the trunk that may be causing the leaks. And finally at the present the water leaks have stopped on both sides of the trunk. Jason made sure I had a complementary car for the full time they needed the car for repairs, and your car rental team was great especially Sheena . I have been doing business with Central Cadillac as far back when Mr. Porterfield was the owner. And with the great service I received I look forward to continue to have my car serviced there when needed. More