Central Cadillac

Good experience Everyone was friendly and courteous, vehicle was clean and ready to go as promised . Always have a good experience when I come in for service , I wou Everyone was friendly and courteous, vehicle was clean and ready to go as promised . Always have a good experience when I come in for service , I would recommend the dealership to all by friends . More

New car for the weekend Our Cadillac ATS was in for simple maintenance and a recall repair - probably a half-day or less. But Paul Nathan, aware that we're approaching the en Our Cadillac ATS was in for simple maintenance and a recall repair - probably a half-day or less. But Paul Nathan, aware that we're approaching the end of our lease, insisted we take an XT4 for the weekend, to give us plenty of time to test it and see what we thought. It's the kind of customer service we'll remember when that lease comes up. More

Everything was good except obtaining the car after payment. For some reason, it takes an unacceptably long time for the car to be brought from service. I was the only one waiting and still I waited and waited For some reason, it takes an unacceptably long time for the car to be brought from service. I was the only one waiting and still I waited and waited and waited. This happens each time I bring the car in for service. More

Great Experience Oil change and tire rotation only one service advisor and a line of cars. Had to wait maybe 5-10 minutes to get started. From the time I turned the c Oil change and tire rotation only one service advisor and a line of cars. Had to wait maybe 5-10 minutes to get started. From the time I turned the car over to completion of the job—plus a car wash—less that 30 minutes. Well done. More

Trunk water leak repair I had a water leak inside of my 2010 DTS trunk on both sides. Took it in for repairs and saw Jason Wright.(Service Consultant) Seemed at that time it I had a water leak inside of my 2010 DTS trunk on both sides. Took it in for repairs and saw Jason Wright.(Service Consultant) Seemed at that time it just needed a new rubber seal stripping around the trunk. Unfortunately it still kept leaking when it rained. Had to take it back in. This had Jason and Walt stumped,. They continually checked every possibility as to what may be causing the leaks. after a number of days in the shop, and many trips through their car was to see if the leaks had stopped they resealed everything around the trunk that may be causing the leaks. And finally at the present the water leaks have stopped on both sides of the trunk. Jason made sure I had a complementary car for the full time they needed the car for repairs, and your car rental team was great especially Sheena . I have been doing business with Central Cadillac as far back when Mr. Porterfield was the owner. And with the great service I received I look forward to continue to have my car serviced there when needed. More

Excellent service, highly professional and friendly I purchased a Cadillac back in 2016 from the dealer and have been servicing my vehicle with them ever since. I have found the staff to be very friendl I purchased a Cadillac back in 2016 from the dealer and have been servicing my vehicle with them ever since. I have found the staff to be very friendly, fully committed, honest, trustworthy and willing to go above and beyond. Thank you! More

Excellent experience My sales consultant Steve Newman was a shear pleasure to work with and was very knowledgeable and trustworthy. I will be recommending this dealership My sales consultant Steve Newman was a shear pleasure to work with and was very knowledgeable and trustworthy. I will be recommending this dealership and especially Steve. You cannot ask for a better overall experience! More

Excellent service and support I always receive great service at Central Cadillac. Lisa Burton is excellent managing the service provided. She has excellent people skills. I am very I always receive great service at Central Cadillac. Lisa Burton is excellent managing the service provided. She has excellent people skills. I am very happy with receiving great results. Thank you. More

Knowledgeable and friendly The service was very friendly and I like my new service manager. The only thing is I had to rent a car for 3 days which added $200 to the cost of my The service was very friendly and I like my new service manager. The only thing is I had to rent a car for 3 days which added $200 to the cost of my repairs. My car is older; you used to give me a courtesy car but that was discontinued if your car is not under warranty. I am used to getting my car back the same day most of time, or a few times the next day. But this will not keep me from coming back because I think the quality of your service can be counted on, and if something is ever not quite right, the service manager usually makes it right. More

Sight unseen purchase Have bought here before, car was great, paperwork not so great. Had wrong name on title work said she was new. I’m from Indiana Have bought here before, car was great, paperwork not so great. Had wrong name on title work said she was new. I’m from Indiana More