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Central Cadillac
Cleveland, OH
163 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 163 reviews
February 22, 2022
Steve was very nice to work with my wife and I were in and out with the new car.Great job by Centrals people.First time buying from Central usually bought from Classic and out with the new car.Great job by Centrals people.First time buying from Central usually bought from Classic More
by Snaggy
Employees Worked With
Steve Newman, Evan Cutler, Eric Kibort
January 22, 2022
Angelo was awesome to deal with!!! Great experience!!!! Would highly recommend and will definitely return to Central Cadillac. I will recommend Angelo to my friends. Would highly recommend and will definitely return to Central Cadillac. I will recommend Angelo to my friends. More
by T Lo
Employees Worked With
Angelo Ezzo, Evan Cutler
December 22, 2021
There was no one there in the service department to greet me when I came in even though I had a 10 o’clock appointment which is not too bad because about five minutes later someone showed up and check me in me when I came in even though I had a 10 o’clock appointment which is not too bad because about five minutes later someone showed up and check me in the cashiers were wonderful they checked me out in a timely manner quick fast in a hurry but it took a few minutes for me to receive my vehicle once I was released to go More
by Lrrealty
Employees Worked With
Lisa Burton
December 06, 2021
I made one appointment to have my front brakes checked for being bad. Shango evaluated then removed and replaced my front brake pades in under an hour. Central Cadillacs Service Rep. Shango is a true kno for being bad. Shango evaluated then removed and replaced my front brake pades in under an hour. Central Cadillacs Service Rep. Shango is a true knowledgeably Professional, I will be going to Central Cadillac only to fix my car! P.S. Morris Cadillac needed two appointments to fix the same problem! Not very professional. Morrise Cadillac doesn't listen to the customer! Thank You, Shango! Bebley Spence More
by ravenway
Employees Worked With
Shango
November 10, 2021
I am very pleased with the service. All of the representatives that I came in contact with were courteous. The representative, Shango, who wrote up my service request kept me informed of all the representatives that I came in contact with were courteous. The representative, Shango, who wrote up my service request kept me informed of all the work that was to be done. The work was completed within the estimated time. More
by ATS14
Employees Worked With
Shango
January 26, 2021
I purchased a $100k Escalade and was promised I’d receive top notch service if I leased instead of purchased my vehicle. What a joke. I had an issue scheduling and then receiving information for a simple oil top notch service if I leased instead of purchased my vehicle. What a joke. I had an issue scheduling and then receiving information for a simple oil change. After not showing 3 times to pick up my vehicle (valet service wasn’t even offered, I had to ask) they took my car in on a Friday morning and never got back to me. All calls on Saturday went to voicemail and my sales rep never (to this day) answered my email. On Monday I had to demand to speak to a human only to be told my car STILL wasn’t in service. I did not receive any of the service quality I was promised (including an Escalade loaner) and this whole experience was a joke. Save your time and money. If this is how they treat a $100k car customer, imagine how they treat everyone else. I can’t wait for my lease to be over and be done with these people. More
by Kristi
Employees Worked With
Steve Newman
