Central Avenue Chrysler Jeep Dodge Ram

I will NEVER go back to Central Ave Jeep! GM does not care I had always DREAMED of owning a Jeep and between the vehicle & treatment by Chrysler Jeep Dodge Ram in Yonkers, NY, management & Service Dept, it’s b I had always DREAMED of owning a Jeep and between the vehicle & treatment by Chrysler Jeep Dodge Ram in Yonkers, NY, management & Service Dept, it’s been a NIGHTMARE. I bought ‘19 #Jeep Cherokee in Aug. ‘18 from Central Avenue Jeep & it’s been 1 disappointment after another. Despite updates, UConnect failed several times. Happened to many others. Failed again last night and now I have no sound system in my Jeep that is less than 1 year old. I owned another brand for 30 yrs. If I could, I’d return for refund. * It's worth noting that at the time of this review their DealerRater rating is 3.9 out of 5 * That is much lower than many other similar dealers in the area, who have 4.9 ratings, so I am not the only one who feels this way. There have been many issues with Central Ave Jeep, as follows. - The service dept treated me AWFULLY - GM Jimmy Ingenito did NOT care about my issues. - GM Jimmy Ingenito told me Central Ave Jeep was “not perfect,” but did NOTHING to resolve. - Loaner car filthier each time (NEVER cleaned!) w/ sticky steering wheel; food, plastic forks & knives, kids toys & GARBAGE! - Service Mgr did NOT return my calls - Omar in service dept treated me like garbage & like the service dept was doing me a favor by servicing my car. * After posting a similar review on Central Avenue Chrysler Jeep Dodge Ram's Facebook Page & tweeting at them, GM Jimmy Ingenito called me, which was strange. When I was standing right in front of him, and talking to him face to face, he just shrugged and did nothing to resolve my issues as noted above. * I missed GM Jimmy Ingenito's call & called him back. * GM Jimmy Ingenito did NOT return my call After several terrible & stressful service visits, I decided there was NO reason to go back, EVER. There are too many other better options around that understand how to treat someone like a valued customer. More

Great Experience!!! I want to thank everyone who made my experience with leasing my Cherokee such a pleasure. I never went to the dealership everything was done via phone I want to thank everyone who made my experience with leasing my Cherokee such a pleasure. I never went to the dealership everything was done via phone and Fed Ex. I have never had an easier purchase and will continue to do business with Central Ave. Jeep. I will refer this dealership to friends and family. Thank you.. More

When I got the car I purchased insurance for my rims when I called the guy who did the paper to get the insurance information he aggressively questioned me about why I wanted it and eventually it led to a ar I called the guy who did the paper to get the insurance information he aggressively questioned me about why I wanted it and eventually it led to a argument over the phone he never gave me the information and when I went there in person he wasn't there Im not a complicated person so I let it go everyone else at the dealership except him was nice and professional. The girl Felicia did a great job helping me. More

Exceptional Service! Jim and Orlando were awesome to deal with. After shopping around in NJ we decided to go the NY route and am so happy we did. Jim and Orlando were hone Jim and Orlando were awesome to deal with. After shopping around in NJ we decided to go the NY route and am so happy we did. Jim and Orlando were honest, accommodating and gave my husband and I exceptional advice and service. We purchased a Jeep Wrangler Unlimited Sahara North Edition and we love it! Thank you Jim and Orlando! More

Amazing Dealership! Thank you Jimmy and Orlando for the best experience ever! I love my new Grand Cherokee Limited! Orlando was great at showing me all the truck has to Thank you Jimmy and Orlando for the best experience ever! I love my new Grand Cherokee Limited! Orlando was great at showing me all the truck has to offer!! Can't thank you guys enough! More

Absolute delight.Never has the car leasing experience been so easy for me.Klara was as close to perfect as one could get.Very accommodating and professional. Would recommend this dealership in a heartbea been so easy for me.Klara was as close to perfect as one could get.Very accommodating and professional. Would recommend this dealership in a heartbeat.Together with Nosh they made sure all parties were happy! More

Amazing service Larry and Neal thank you thank you best of the best. I walked out with band new grand Cherokee limited x 2019 love y’all guys Larry and Neal thank you thank you best of the best. I walked out with band new grand Cherokee limited x 2019 love y’all guys More

Excellent service Just would like to say that dealing with Sebastian & Neal Matos was awesome. I did. I didn't think I would get approved and Neal Matos really helped m Just would like to say that dealing with Sebastian & Neal Matos was awesome. I did. I didn't think I would get approved and Neal Matos really helped me get exactly what I needed. Thanks Neal Matos More

I love you guys!😍 I would love to thank the kind and friendly staff at central avenue Chrysler Jeep and Dodge Ram. The environment is so inviting you guys are wonderful I would love to thank the kind and friendly staff at central avenue Chrysler Jeep and Dodge Ram. The environment is so inviting you guys are wonderful as well very patient. I felt so comfortable being at this dealership😍 I would like to personal thank Neal he’s such a power house when it comes to getting you into the best suitable car for you. Thank you to each and every representative Sebastian, Amanda such a doll😍,Manny, Jamaal just to name a few. If you’re looking for the best quality customer service you will not be let down. Thanks again guys! More

The Best for helping to restore your credit. !!! My credit was below bad , and I walked out with a fully loaded full size sedan. Neil and Sabaten was like Jordan and Pippen they was the best .!! I re My credit was below bad , and I walked out with a fully loaded full size sedan. Neil and Sabaten was like Jordan and Pippen they was the best .!! I recommend everyone Good and Bad credit to come check them out ! More