39 Reviews of Central Ave Nissan - Service Center
This service department has turned into a ripoff department. Used to get great service and was willing to pay a little more for real nissan parts. Now it's lousy service for crazy high prices. What department. Used to get great service and was willing to pay a little more for real nissan parts. Now it's lousy service for crazy high prices. What the heck happened. All the original service people are gone except the female service person. More
Special Thanks To Eddie Marrero for assisting me on Thursday, November 7th with my oil change. I do appreciate you. Also another shout-out to the Parts Department for assisting me as well. Thank You Thursday, November 7th with my oil change. I do appreciate you. Also another shout-out to the Parts Department for assisting me as well. Thank You for your service 👍🏽 More
Follow up on overcharging practices at Central Avenue Nissan An update on my earlier post....the work I had done cost $1288 vs over $1500 from Nissan. This does not include the additional $1500 worth of unneces An update on my earlier post....the work I had done cost $1288 vs over $1500 from Nissan. This does not include the additional $1500 worth of unnecessary repairs they recommended. Nissan likes to use the argument that their mechanics are specialized to deal with Nissan vehicles. Don't believe them, I'll take an experienced honest mechanic over any of the guys at Central Avenue Nissan. And Henry, the head of service....we can have a dialogue here on this site. I know the owners treat most of you guys poorly but sooner or later, you lie to the wrong guy, who doesn't blindly follow your recommendation and actually check your work. More
Nissan might be the most poorly run Japanese car company Owned or leased a Toyota, Honda and a Subaru. Nissan has been the only bad experience. The car has needed a lot of service. Paying for extra warran Owned or leased a Toyota, Honda and a Subaru. Nissan has been the only bad experience. The car has needed a lot of service. Paying for extra warranty and service coverage is usually a bad decision, it wasn't with my Nissan Murano. The dealership I bought the car from (White Plains Nissan) has closed down due their consistently poor ratings. Central Avenue Nissan might be going in the same direction. Their compensation system encourages their mechanics and service department to recommend unnecessary work. I brought my car in for an oil change and was told by the service rep that Nissan "recommended" over $3000 worth of repairs. I took the car to two independent mechanics who both told me that they were recommending some unnecessary work and was overcharging on the work that was necessary. The cost to repair was a little more than $1500. DO NOT USE CENTRAL AVENUE NISSAN FOR REPAIRS WITHOUT FIRST GETTING A SECOND OR THIRD OPINION!!!!!! These guys are great at making it sound like they are doing you a favor. I did not give them a rating for their quality of work because I did the repair with someone else. More
Con Artists Buyer beware. As a young lady I feel this Nissan dealer tried to rip me off. I was quotes over $3,000 for repairs that did not need to be done to my Buyer beware. As a young lady I feel this Nissan dealer tried to rip me off. I was quotes over $3,000 for repairs that did not need to be done to my car. $1400 for a leak on a part that was already replaced by a difference dealership and $2200 for a whole muffler system when all my car needed was a minor repair costing me $100. I spoke to the owner, Mark Brennin, who instead of being apologetic and offering to do something about this criminal misconduct, he gets offended and hangs up on me. I put in an official complaint with nissan north america's consumer affairs. Do not trust these guys, they will rip you off. Thank God I got a second opinion. More
I feel like I got scammed I've been here 3 times. First time was for check engine light. I dropped my car off pretty quickly. I came back in the evening to pick up a rental. I I've been here 3 times. First time was for check engine light. I dropped my car off pretty quickly. I came back in the evening to pick up a rental. I waited over an hour for William to give me the rental vehicle. When I finally got the rental, William said the it just had some pollen on the outside. I open the door and it wreaked of cigarette smoke. Waited again for it to be washed. When I waited for the car the paperwork still was not ready. Second visit was for an oil change and I clearly told Tony I had an issue with a clicking noise coming from the front axle. They sold me an engine air filter and did not mention the very obvious clicking at all. It would have been nice to have that addressed instead of being sold an engine air filter. I returned again 2 days later for the clicking sound and had my battery jump started the day before. William was my advisor this time. Check in was pretty quick, but again I got a dirty rental. He did me the "favor" of giving me a battery and charged me $125 to retorque the front axle nut. It took the tech all of about 13 or so minutes to complete this job. This is a known issue with practically every model Nissan has put out. Warranty pay for this is 0.6 hours according to the bulletin Nissan. I waited about 30 or so minutes because William was MIA and had not done the paperwork even though the tech finished with the car before 10:00am and it was after 5:00pm by now. They he tried to make a comparison with medical insurance. Needless to say I would not return to this dealership willingly and would not be purchasing anymore Nissan vehicles. More
Stellar service They were thorough, fast and pleasant to deal with. Waiting room was very comfortable and stocked with lots of goodies including muffins bagels and co They were thorough, fast and pleasant to deal with. Waiting room was very comfortable and stocked with lots of goodies including muffins bagels and coffee. Made the waiting worthwhile More
Not the best dealership. Where to start - Sales - First off they stalk you to no end and it's really uncomfortable. Then when they finally do get a hold of you and you expl Where to start - Sales - First off they stalk you to no end and it's really uncomfortable. Then when they finally do get a hold of you and you explain the situation they either don't answer you or have a smart remark about it. Listen people, I can just as well go somewhere else. I have had issues with my SUV since it was 2 months old and its only a 1 old now. THANK GOD ITS A LEASE! and my 2nd lease from them. Service - I took my car in for a routine oil change express service took it in quickly, got it done at a reasonable time. BUT, I had to wait 45 mins for the car after signing the paperwork with the cashier. Nobody checks on you and when they do it's "Oh, your still here" Not only that they left a cap loose when they did my oil change and I had oil leaking everywhere. I have a 14 month old baby, what if my husband would of never caught it and fixed it. Yet they still have not called me back from that. WORST DEALERSHIP EVER!!!!!!!!!!!! More
Great service Fast service,people like Angel make everything go right, seats to sit at while having coffee,etc. Wifi, tele Fast service,people like Angel make everything go right, seats to sit at while having coffee,etc. Wifi, television, its quiet so you can relax. Before you know it car is ready. Irwin l More
The most professional knowledgeable and courteous dealership Anthony in sales Heather in the service department plus the girls by the cashier and pretty much the whole entire staff professional courteous knowle Anthony in sales Heather in the service department plus the girls by the cashier and pretty much the whole entire staff professional courteous knowledgeable and extremely helpful and they really change my views regarding dealerships awesome highly recommend Thanks More