Central Ave Nissan - Service Center

I came to Central Avenue Nissan for service but ended up getting my car Appraised for free and finding out my cars value thanks to Avian the salesman. I will definitely be stopping by to come pick up a new getting my car Appraised for free and finding out my cars value thanks to Avian the salesman. I will definitely be stopping by to come pick up a new car before these tariffs take into effect. More

Kai has been a great salesman and I will definitely be coming back to buy a car from him! coming back to buy a car from him! More

Visited the parts department and was made to feel like a VIP for just a very simple purchase. I'd recommend them to anybody. VIP for just a very simple purchase. I'd recommend them to anybody. More

A pleasure to deal with the Director and the service advisors very knowledgeable and extremely helpful a pleasant experience with great service advisors very knowledgeable and extremely helpful a pleasant experience with great service More

Ga - this dealership does not value there customers - in April of 2023 i bought shocks for my Nissan armada - off the website they use PayPal as there financial service the shock came up to 1003$ when I arr April of 2023 i bought shocks for my Nissan armada - off the website they use PayPal as there financial service the shock came up to 1003$ when I arrived at the dealership the shocks was missing pieces so I never took possession of the items and was promised a full refund - fast forward a month without getting the refund I came back to the same dealership and bought a brand new 2022 Nissan armada platinum - not thinking about a 1000$ dollars another months goes by and I realize I haven’t received my refund so I start making calls to the dealership first they say talk to PayPal which is the financial institution the dealership uses when you purchase items -finally I contact my financially institution and they say there hand or tied on this matter - there’s been a lot of back and forth on this matter over the past few months until I got the better business bureau involved and we are trying to work threw the matter every other day pay pal gives me briefings on the current status of the situation and - the money was returned to dealership but for some reason the dealership is saying call back tomorrow the person you need to talk to is not available and this has been going on for days now it’s currently 9/29/2023 and a 1003$ has not been refunded since 4/2023 this is ridiculous- I advise anyone out there don’t buy parts from this dealership use another location this is know way to treat a customer who I myself bought a 70000$ car from them in 5/2023 and my son bought a 20000$ car from them 12/2023 . PayPal is there financial institution I have email stating what went wrong with the refund and when the money was returned to the dealership and why from pay pal and the dealership comptroller will not respond … More

My car was brought in 9/8 for known issue with it. 3rd visit for issue, I was told by Nissan corporate to bring it back in one more time. No updated all day, I reach out at 4pm and was told by Daniel 3rd visit for issue, I was told by Nissan corporate to bring it back in one more time. No updated all day, I reach out at 4pm and was told by Daniel if I could leave it they are waiting for answer from Nissan and will update me by 10 am 9/9. I said sure but I need car or loaner by 9/9 12 pm I have appointments. Well 10 came and send , I reached out 11 and Daniel off today, how surprising. Was told by Robert the manager my car is on test drive w tech, I said I need it by 12 regardless, he says I’ll get back to you. Soooooo, I check Nissan app and my car is parked, locked at dealership when I was told it was on a test drive. Ok, I’m getting ready to call Uber and get car , check app again, hour later and now car is in motion. Ok, maybe test drive?? I hold off on Uber. Check app again, vehicle is now parked and locked in not the best part of town. Hmmmm, 45 minutes go by, still parked and locked. Call Nissan , speak to Robert , ask why my vehicle is parked for 45 minutes in the area that it is. Slow to respond , I tell him I’m coming to get car whether it’s fixed or not. His response , come and get it. My response, it’s at dealership although app says it’s not? His response , it’s here. I check app, still at location it’s been telling me. His response, app is wrong. Ok I’m coming, within 2 minutes after conversation now my car is unlocked and in motion towards dealer again. But the app is wrong, xxxxxxxxx!!!unfortunately I got to dealer after car was already there. Go in , he doesn’t even come out of office. Carlos gets car for me, no paperwork stating anything was done for day and half they had it. 3rd day not at work because car tied up. Get home, park car, check app as soon as I close and lock. Tells me it’s at my house. Robert you’re a liar , I will never go back to this dealer and am posting this experience everywhere I can. If I could give zero stars I would!!!! More

I REALLY wish i read these reviews before bringing my car into this Nissan dealership. They are super shady and untrustworthy. They will look for ways to not honor your car warranty and then overcharge you into this Nissan dealership. They are super shady and untrustworthy. They will look for ways to not honor your car warranty and then overcharge you. Plus they add a 3% fee for using a credit card, which is ridiculous when you consider how much car repairs cost. More

The worst Nissan dealership in the world please don’t ever bring your vechile their. I went in for an oil change and new battery left out with a whole new problem due to the bad performance of the servi ever bring your vechile their. I went in for an oil change and new battery left out with a whole new problem due to the bad performance of the service employee who did my car. Not only did I have to wait 2 weeks just for an appointment to change battery the job was done poorly where the service guy ripped up the whole battery sleeve it sits in leaving it tacky and all over the battery compartment. I also paid to top of fluids which was not done after I stated more than 5 times to do it I had to pull the car back in and wait again the service guy tried to lie and say the battery sleeve was already like that insulting my intelligence. So shortly after leaving I noticed a humming noise every time I accelerate being that this service guy was being deceptive I brought the vechile back just to ask them to inspect their employees work that’s when the owner got mad and said you’re done get off my property and kicked me out of the dealership refusing to ever do work on my car I did nothing wrong but state my opinion. Now that’s only the half of it couple days later I’m driving I see a metal peice fly off from under my car so I pulled over to pick it up and it look like a metal peice from undercarriage also I noticed a whole bunch fluid leaking out at this point I realize this has something to do with the service I just received I kinda knew it with the workers sloppy performance as I took the vechile driving 5 mph so the vechile won’t shut off as it was attempting to do hoping I make it back to dealer I get there and they totally declined service to me holding a grudge from before didn’t care about safety issues nothin told me to get off property and I had to tow to another dealership the car shut off in front of them and they pushed it in did something to make it start till I got back on the highway car shut off again stuck in the middle of freeway and had to tow cost $125 not to mention the $350 I paid for the service they did please this dealership has lost its integrity I only went there cause I was going there for years but this new owner beware they do work and create other problems and then try to not take responsibility by kicking you out of the dealership stay away long term customer means nothing to them I’ve spent thousands on repairs in the past different cars they treated me like a nobody leave the property leave the property for just stating my opinion or trying to figure out what happened to my car More

I have had many incidents in which I was not satisfied I have had many incidents in which I was not satisfied with the quality that I experienced with Nissan. As a 6 year customer, I am often inquiring if I have had many incidents in which I was not satisfied with the quality that I experienced with Nissan. As a 6 year customer, I am often inquiring if I have made a mistake by choosing Nissan as my vehicle of choice. I have continuously had issues with my car, despite staying with Nissan. Most recently, I ran into yet another issue with Nissan on 9/1. More