Central Ave Nissan

Dishonest and Rude We will never return to Central Ave Nissan. We do want to highlight the ONE AND ONLY positive of the experience, which was the very nice and helpful s We will never return to Central Ave Nissan. We do want to highlight the ONE AND ONLY positive of the experience, which was the very nice and helpful saleswoman Vicky. Unfortunately, Vicky was continuously undermined by her flippant, arrogant, and rude manager. We were told he was the only one available on Sundays. Tip to management - if you keep letting this guy talk to customers you will be out of business in no time. The "business development" people lied to us about being able to match or beat a deal from a competitor. They wasted our time. It's 2018, and continuing to practice bait-and-switch advertising just leads us to feel you deserve to go out of business. The price we were quoted not only didn't match the offer, but would have cost us $5,000 more over the span of the lease. Then the manager came out, and things spiraled downward. He continuously claimed to be an experienced operator with 21 years under his belt but he acted like a petulant child with no clue how to conduct himself in a customer service interaction. So on the one hand, we were very disappointed that Central Ave Nissan wasted our time. On the other, we were very happy they let us walk out of the dealership, because it enabled us to go to Teddy Nissan and receive OUTSTANDING customer service, as they gave us the deal we requested in a pleasant, professional manner. If this "manager of 21 years" understood lifetime value he wouldn't have let us walk out the door. Central Ave lost our business for life, but thankfully Teddy Nissan was more than happy to gain it. More

They are full of CRAP I emailed them with the exact model Rouge & options I was looking for. After a few back & forth emails with Melissa Ojeda (BDC Sales Coordinator). I I emailed them with the exact model Rouge & options I was looking for. After a few back & forth emails with Melissa Ojeda (BDC Sales Coordinator). I was emailed a quote. I replied asking if it had the options I wanted and if it was in stock. She assured me that was the price and it was in Stock. I went there and Melissa had me sit with a salesman Felix Armas who told me the price was MSRP. I showed him the email. He left for a moment and came back & said oh that price was a mistake but he could sell it for $3000 over the quote. He would also have to locate it because it wasn't in Stock. He then brought a manager Jason over who told me the same thing. The price quote was too low and he didn't have the vehicle in Stock. I told them that I felt I was lied to just to get me in the dealership & at that point I wouldn't buy a vehicle from them even if they were $10k below another dealer. STAY AWAY FROM THE THESE SCAM ARTISTS. More

Con Artists Buyer beware. As a young lady I feel this Nissan dealer tried to rip me off. I was quotes over $3,000 for repairs that did not need to be done to my Buyer beware. As a young lady I feel this Nissan dealer tried to rip me off. I was quotes over $3,000 for repairs that did not need to be done to my car. $1400 for a leak on a part that was already replaced by a difference dealership and $2200 for a whole muffler system when all my car needed was a minor repair costing me $100. I spoke to the owner, Mark Brennin, who instead of being apologetic and offering to do something about this criminal misconduct, he gets offended and hangs up on me. I put in an official complaint with nissan north america's consumer affairs. Do not trust these guys, they will rip you off. Thank God I got a second opinion. More

Perfection Excellent service. Sales consultant was nice and polite. I got what I wanted. Service was perfect. Good deal.just need snacks for waiting for the serv Excellent service. Sales consultant was nice and polite. I got what I wanted. Service was perfect. Good deal.just need snacks for waiting for the service. More

Total waste of my time I have been looking for a specific model Nissan,and recently found one online offered by Central Ave Nissan. So I inquired about it online and was qui I have been looking for a specific model Nissan,and recently found one online offered by Central Ave Nissan. So I inquired about it online and was quickly contacted by Ary . I explained that I live over an hour away from Yonkers and wanted to eliminate any possibility of driving 68 miles for nothing. I completed the online credit application, and I explained that I only have owned my current vehicle one year and probably owe a lot more than it's worth. I texted her the exact model mileage and my payoff amount. Again, trying to cover all my bases. She told me that I had to bring the car in so they can see it She assured me that I would have no problems and would not be wasting my time. So, being cautiously optimistic, I made the long drive to Yonkers. I arrived and despite having an appointment Ary was nowhere to be found. Bottom line is I was told that I owed too much on my trade in,and would have to put $10,000 down to get financing. So I was back on the Taconic heading home, having wasted a lot of time and gas money. If they lied to me, they'll likely lie to you also. Buyer beware More

I feel like I got scammed I've been here 3 times. First time was for check engine light. I dropped my car off pretty quickly. I came back in the evening to pick up a rental. I I've been here 3 times. First time was for check engine light. I dropped my car off pretty quickly. I came back in the evening to pick up a rental. I waited over an hour for William to give me the rental vehicle. When I finally got the rental, William said the it just had some pollen on the outside. I open the door and it wreaked of cigarette smoke. Waited again for it to be washed. When I waited for the car the paperwork still was not ready. Second visit was for an oil change and I clearly told Tony I had an issue with a clicking noise coming from the front axle. They sold me an engine air filter and did not mention the very obvious clicking at all. It would have been nice to have that addressed instead of being sold an engine air filter. I returned again 2 days later for the clicking sound and had my battery jump started the day before. William was my advisor this time. Check in was pretty quick, but again I got a dirty rental. He did me the "favor" of giving me a battery and charged me $125 to retorque the front axle nut. It took the tech all of about 13 or so minutes to complete this job. This is a known issue with practically every model Nissan has put out. Warranty pay for this is 0.6 hours according to the bulletin Nissan. I waited about 30 or so minutes because William was MIA and had not done the paperwork even though the tech finished with the car before 10:00am and it was after 5:00pm by now. They he tried to make a comparison with medical insurance. Needless to say I would not return to this dealership willingly and would not be purchasing anymore Nissan vehicles. More

Pity Attention all employees are not friendly especially Ronald Cadet. He does not know how to negotiate a car and does not know how to explain the policies that hav all employees are not friendly especially Ronald Cadet. He does not know how to negotiate a car and does not know how to explain the policies that have this delership. therefore I do not recommend buying a car in this place. Pity attention. More

Excellent service Nenad help me get into my new lease easier and faster then ever. He was very helpful and provided info I wasn't aware of and this is my 3rd lease. I a Nenad help me get into my new lease easier and faster then ever. He was very helpful and provided info I wasn't aware of and this is my 3rd lease. I am greatful for his insights. Scott was also very helpfull. More

Easy as pie Both Danny ln sales and Scott in finance were both incredibly helpful, professional, knowledgeable, and friendly. Never feel rushed when we go to this Both Danny ln sales and Scott in finance were both incredibly helpful, professional, knowledgeable, and friendly. Never feel rushed when we go to this dealership. Very meticulous when it comes to details about the paperwork and the car itself. Great people! Great cars! Just got our new lease today. Beautiful vehicle! Will be back again in 3 years. More