Central Ave Nissan

My car was brought in 9/8 for known issue with it. 3rd visit for issue, I was told by Nissan corporate to bring it back in one more time. No updated all day, I reach out at 4pm and was told by Daniel 3rd visit for issue, I was told by Nissan corporate to bring it back in one more time. No updated all day, I reach out at 4pm and was told by Daniel if I could leave it they are waiting for answer from Nissan and will update me by 10 am 9/9. I said sure but I need car or loaner by 9/9 12 pm I have appointments. Well 10 came and send , I reached out 11 and Daniel off today, how surprising. Was told by Robert the manager my car is on test drive w tech, I said I need it by 12 regardless, he says I’ll get back to you. Soooooo, I check Nissan app and my car is parked, locked at dealership when I was told it was on a test drive. Ok, I’m getting ready to call Uber and get car , check app again, hour later and now car is in motion. Ok, maybe test drive?? I hold off on Uber. Check app again, vehicle is now parked and locked in not the best part of town. Hmmmm, 45 minutes go by, still parked and locked. Call Nissan , speak to Robert , ask why my vehicle is parked for 45 minutes in the area that it is. Slow to respond , I tell him I’m coming to get car whether it’s fixed or not. His response , come and get it. My response, it’s at dealership although app says it’s not? His response , it’s here. I check app, still at location it’s been telling me. His response, app is wrong. Ok I’m coming, within 2 minutes after conversation now my car is unlocked and in motion towards dealer again. But the app is wrong, xxxxxxxxx!!!unfortunately I got to dealer after car was already there. Go in , he doesn’t even come out of office. Carlos gets car for me, no paperwork stating anything was done for day and half they had it. 3rd day not at work because car tied up. Get home, park car, check app as soon as I close and lock. Tells me it’s at my house. Robert you’re a liar , I will never go back to this dealer and am posting this experience everywhere I can. If I could give zero stars I would!!!! More

I REALLY wish i read these reviews before bringing my car into this Nissan dealership. They are super shady and untrustworthy. They will look for ways to not honor your car warranty and then overcharge you into this Nissan dealership. They are super shady and untrustworthy. They will look for ways to not honor your car warranty and then overcharge you. Plus they add a 3% fee for using a credit card, which is ridiculous when you consider how much car repairs cost. More

Would have given 0 star if I could have. Drove over one hour for appointment I set the day before. After four calls, and many emails to confirm my appointment, when I arrived there the mana Drove over one hour for appointment I set the day before. After four calls, and many emails to confirm my appointment, when I arrived there the manager Ary, who I was to meet was off. The other manager had no clue of what car I was talking about. And I later found out they sold the car, I was suppose to be purchasing . Don't waste your time, this is a terrible dealership. The left hand doesn't know what the right hand is doing at this place. Please adhere to my warning flee, and go elsewhere! More

Shady Dealer Ship Extended warranty is optional There are about three different price points do not let them Force you into buying . A few days ago I received an email from Ary Oliver General manger & Own about three different price points do not let them Force you into buying . A few days ago I received an email from Ary Oliver General manger & Owner Jim Rourke Central Ave that they are Looking to buy my rogue sport above market . I then received a call from sales rep Corey who was extremely pleasant we schedule a date to get the value of my trade in . At first I did not want to get another Nissan because of bad experience in the pass ,I wanted a Honda CR-V , but after being shown a few suv by corey I was sold on a newer rogue sport. This was an unexpected purchase so I wanted to stay in my budget. I then came back in a few days later and started the process for a used 2020 Nissan Rogue sport with only 24k miles for $20895 . This is we’re things took a disappointing turn I started all the paper work and brought in my title to my first Nissan I purchased at the same location back in 2018 with a sales rep Juan . In looking over the paper work I seen a charge for $2,495 I asked my sales rep hey what’s this charge he said for cert warranty . I said I didn’t want it because the car only had about 25,000 and Extended warranty is Optional. He then got the sales manger Nelson who said every pre-owned car you must get the warranty I told him I would like to decline it because it was not a certified pre-owned, So I asked if I don’t get the warranty then what he said we can’t sell you the car .This is the price and there isn’t much I can do . He then offered to find me a cheaper car in my budget but the problem was not the price of the car the problem was that I was being forced to buy An extended warranty , which is optional I’ve purchased many pre-owned vehicles in the past I’ve never been told I can’t buy a car if I DO NOT GET THE Warranty.It is shameful that Nissan central Ave would treat me a returning customer is such a A manner.Sales Rep corey was so nice he told me he understood if I didn’t want the car anymore because I did stress too him I wanted to stay in my budget. He was Extremely sympathetic and said he was sorry but if anything new came in he would give me a call. I ended up getting up and leaving I felt ashamed and embarrassed to have received this treatment from Nelson sales manger i was being scammed into a extendec warranty which in all reality is optional and there are many options that I could’ve picked from if they were offered to me but I wasn’t given that Choice. I am a New York City transit employee and I pride myself on honesty . I will not recommend this location to any of my friends, family and co-worker I would not want them to go through the same experience that I did . Warranty is optional which it clearly states in the poster that was at the station I sat at and there are many selections that I could have picked from which were not offer to me . Left me no choice but to get up and leave before I was scammed. Truly disgraceful wasted my time and gas coming from Long Island to only be returned without the car I wanted and came to pick up . Follow up car from manger Ary Oliver , whom tried to tell me the car was a certified vehicle ,I was told it was not at the dealer ship ,which is why it had to be sold with extended warranty. But did offer to give me an extra discount but I still would be paying $1995 for the warranty . I did decline the offer car still is under powertrain warranty . After looking over other reviews I see this Dealership in particular Has a tendency of trying to force people into buying extended warranties if not they will not sell you the car. As I said before I am a re-turning customer and I’m disgusted, disappointed and embarrassed at the behavior of all participantsExtend it More

I called to ask about cars not on the site since you never know what games they play: will told me there wasn’t and they were all sold. Could you be any more snobby? How does that help me? I said I had never know what games they play: will told me there wasn’t and they were all sold. Could you be any more snobby? How does that help me? I said I had to go and they called me back three times. More

The worst Nissan dealership in the world please don’t ever bring your vechile their. I went in for an oil change and new battery left out with a whole new problem due to the bad performance of the servi ever bring your vechile their. I went in for an oil change and new battery left out with a whole new problem due to the bad performance of the service employee who did my car. Not only did I have to wait 2 weeks just for an appointment to change battery the job was done poorly where the service guy ripped up the whole battery sleeve it sits in leaving it tacky and all over the battery compartment. I also paid to top of fluids which was not done after I stated more than 5 times to do it I had to pull the car back in and wait again the service guy tried to lie and say the battery sleeve was already like that insulting my intelligence. So shortly after leaving I noticed a humming noise every time I accelerate being that this service guy was being deceptive I brought the vechile back just to ask them to inspect their employees work that’s when the owner got mad and said you’re done get off my property and kicked me out of the dealership refusing to ever do work on my car I did nothing wrong but state my opinion. Now that’s only the half of it couple days later I’m driving I see a metal peice fly off from under my car so I pulled over to pick it up and it look like a metal peice from undercarriage also I noticed a whole bunch fluid leaking out at this point I realize this has something to do with the service I just received I kinda knew it with the workers sloppy performance as I took the vechile driving 5 mph so the vechile won’t shut off as it was attempting to do hoping I make it back to dealer I get there and they totally declined service to me holding a grudge from before didn’t care about safety issues nothin told me to get off property and I had to tow to another dealership the car shut off in front of them and they pushed it in did something to make it start till I got back on the highway car shut off again stuck in the middle of freeway and had to tow cost $125 not to mention the $350 I paid for the service they did please this dealership has lost its integrity I only went there cause I was going there for years but this new owner beware they do work and create other problems and then try to not take responsibility by kicking you out of the dealership stay away long term customer means nothing to them I’ve spent thousands on repairs in the past different cars they treated me like a nobody leave the property leave the property for just stating my opinion or trying to figure out what happened to my car More

Nick is an excellent salesman for the following reasons: 1. He exercises patience 2. He works with customers schedules and vigilant in meeting customers needs! reasons: 1. He exercises patience 2. He works with customers schedules and vigilant in meeting customers needs! More

I have had many incidents in which I was not satisfied I have had many incidents in which I was not satisfied with the quality that I experienced with Nissan. As a 6 year customer, I am often inquiring if I have had many incidents in which I was not satisfied with the quality that I experienced with Nissan. As a 6 year customer, I am often inquiring if I have made a mistake by choosing Nissan as my vehicle of choice. I have continuously had issues with my car, despite staying with Nissan. Most recently, I ran into yet another issue with Nissan on 9/1. More