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Centereach Hyundai
Centereach, NY
1,624 Reviews
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February 17, 2018
Delivered damaged dangerous car Review updated 2/25/2018 Although my service experience with my 2 new high end Hyundai’s has been horrible, sales manager Super Man Rick Skillman s Review updated 2/25/2018 Although my service experience with my 2 new high end Hyundai’s has been horrible, sales manager Super Man Rick Skillman stepped up and resolved this issue. Thank you Rick for being more than just a typical car salesman. The vehicle in question is a 2017 Hyundai Santé Fe Limited Ultimate with a sticker purchase price of $42,000.00 that was purchased (leased) in October of 2017. During the test drive on a rainy day it was discovered that the dealer did not remove the guards from the wiper blades causing a deep 12-18 inch scratch in the windshield. Against my better judgment I accepted delivery of the vehicle with the promise from the dealer that the windshield would be replaced. After months of calling about the windshield and getting no response from Mid Island Hyundai I finally was told the windshield would be fixed and I scheduled an appointment to do so at my first service in February of 2018. Well in typical form of horrible customer service and incompetence the dealer (Mid Island Hyundai) denied any knowledge of a windshield repair and said that I would have to make an appointment with their “specialist” who would inspect the windshield and determine if replacement or repair is necessary. This “specialist” does not work at or for the dealership and is only available at certain times. I have made several phone calls since that day to the dealership, that in typical fashion have not been returned. And needless to say I have never been contacted by “the specialist”. The purpose of this email is to inform Hyundai and Mid Island Hyundai that because of your negligence and lack of response, I am deeming this vehicle “unsafe to operate” because of the vision distraction caused by the damaged windshield. As this is my only vehicle and it is my only source of transportation and income, I am forced to continue to operate this vehicle under potential unsafe conditions until such time that Mid Island Hyundai or Hyundai intervene and perform the necessary repairs. Additionally, by copy of this email I am informing Hyundai Motor Finance that I Will cease making any further payments based on the fact that Mid Island knowingly and willingly delivered an unsafe vehicle that is questionable if it would have legally passed the New York State motor vehicle inspection process. And needless to say, I will hold Mid Island Hyundai and Hyundai USA 100% responsible for any damages to the vehicle or the vehicles occupants caused from the unsafe conditions caused by the damaged windshield. In closing I must admit that I was warned about doing business with this dealership, their horrible service department tactics are well document amongst friends and the public. And It is of no surprise to me to understand why Hyundai’s 2017 sales in the United Sates were off by more than 30%. It is the culture that is bread from a manufacturer to allow the dealerships that represent them to treat their customers like garbage and put their safely in jeopardy. I will give you a reasonable 72hr time period to respond before taking this issue further. More
by Showguy82
Employees Worked With
Rick Schliemann
January 26, 2018
lease 2018 sonata Lajune was very helpful and professional through the whole process , and was very knowledgeable of the product, the different models and features of t Lajune was very helpful and professional through the whole process , and was very knowledgeable of the product, the different models and features of the vehicles. She answered any questions that I had in a professional manner. She also helped me make my decision very easy. I would highly recommend her to my family and friends. More
by Gman
Employees Worked With
Lajune Lyles
January 18, 2018
Polite efficient salesman We were given prompt service when we came in to turn in our lease and look for something new. All options were explained and we decided to lease a lar We were given prompt service when we came in to turn in our lease and look for something new. All options were explained and we decided to lease a larger vehicle than our previous one, Will Arons was very knowledgeable and steered us in the right direction. It was a pleasure as always at Mid Island Hyundai. More
by Mysantafe18
Employees Worked With
Will Arons, Miguel Morroquin, Anthony Nesnick
January 10, 2018
Simply the best Ian my service advisor was professional and courteous took my car in at 830 as promised wam bam 920 out of there! See ya great experience thankyou Ian Ian my service advisor was professional and courteous took my car in at 830 as promised wam bam 920 out of there! See ya great experience thankyou Ian and the Middle Island Team !! More
by Niko
Employees Worked With
Ian Rice, Lajune Lyles
January 02, 2018
Straightforward and accommodating. We greatly appreciated the time Will Arons and others gave us. They truly listened to our concerns and met our expectations in a very straightforward We greatly appreciated the time Will Arons and others gave us. They truly listened to our concerns and met our expectations in a very straightforward way. There were no unpleasant surprises. We didn't feel pressured or rushed with our decision. This is our third time leasing a vehicle with this dealership. I have been satisfied with all dealings. More
by ctk321
Employees Worked With
Will Arons, Miguel Morroquin, Rick Schliemann
December 30, 2017
Excellent Very accommodating and efficient courteous I would recommend this dealership to any one who is looking for a vehicle Francisco my salesman was very ni Very accommodating and efficient courteous I would recommend this dealership to any one who is looking for a vehicle Francisco my salesman was very nice and very friendly More
by Dc1234
Employees Worked With
Francisco Del Los Santos, Miguel Morroquin, Victor Arias
December 27, 2017
great dealership,, i am very satisfied with my purchased ,staff was very helpful,very nice salesperson Mr gohar habib.i will definitely come again and will recommend all i am very satisfied with my purchased ,staff was very helpful,very nice salesperson Mr gohar habib.i will definitely come again and will recommend all my friends and family.thank you. More
by nriche82
Verified CustomerEmployees Worked With
Gohar Habib
December 26, 2017
Wonderful experience We had a great experience! Will and Shaz took great care of us and provided us with a great deal! Would recommend to everyone! Thanks again! We had a great experience! Will and Shaz took great care of us and provided us with a great deal! Would recommend to everyone! Thanks again! More
by Jballani
Employees Worked With
Will Arons, Shaz Khan
December 22, 2017
I've already referred on Facebook! John was great!! John was really knowledgeable about the car I was looking at. I went in with a mindset that I was NOT walking out with a Hyundai. Well he showed me John was really knowledgeable about the car I was looking at. I went in with a mindset that I was NOT walking out with a Hyundai. Well he showed me exactly what I would want in this car and I totally fell in love with the car and the deal that we negotiated was exactly what I wanted! I couldn't be happier with this car buying experience. A lot of that is owed to John Markel. More
by NataliesSOS@gmail.com
Employees Worked With
John Markel
December 20, 2017
Good day My lease was nearing the end so I went to the dealership to weigh my options and decided to lease another vehicle from the same salesman that I had wo My lease was nearing the end so I went to the dealership to weigh my options and decided to lease another vehicle from the same salesman that I had worked with in the past. More
by ejsp1021
Employees Worked With
Will Arons
