Centereach Hyundai
Centereach, NY
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** Unprofessional, Condescending, and Dishonest Experience** I had a frustrating experience at Centereach Hyundai due to their finance manager's unprofessionalism and misinformation. Despite my Experience** I had a frustrating experience at Centereach Hyundai due to their finance manager's unprofessionalism and misinformation. Despite my salesperson's great service, the finance manager tried to dissuade me from using the Hyundai Circle Program, which offered $3,800 off the total price. I felt uncomfortable as a woman, as he treated me like I was uninformed about financing and questioned my credit union's rate in front of me. He falsely claimed I couldn't combine the Hyundai Circle with my own financing, which Hyundai Motor America confirmed was untrue. Why would I pay more for a car? The finance manager offered a $588 monthly payment without revealing the interest rate, while my credit union offered $335 per month. To make matters worse, my son overheard him making derogatory comments about me. After putting down a deposit, I was told the car wasn’t available, causing a major inconvenience since I had already secured my loan. Calls for updates went unanswered, leading me to cancel the check. Only after I requested my deposit back did they call to say they had located a new vehicle. Throughout the entire process, they were rude, condescending, and tried to rip me off every chance they could. All in all, they would have screwed me if I had not done my research and been observant. Hyundai Motor America apologized for the issues, filed a complaint, and advised me to go to another dealer. Another dealership offered a better price, more for my trade-in, and honored the Hyundai Circle Program with special Hyundai financing—all things the manager at Centereach said couldn't be done. I don't recommend Centereach Hyundai due to this experience. I had a completely different, positive experience at another Hyundai dealership—they were straightforward and professional. I just wanted to share my experience because I could definitely see a vulnerable person being screwed over BAD here. More
Great dealership, professional liked the sales people and manager were awesome they took the time to get us in the payment we wanted and the truck we loved definitely going back for my next car manager were awesome they took the time to get us in the payment we wanted and the truck we loved definitely going back for my next car More
Was very skeptical about getting a deal done in todays market. Mr. Sklar was fair , honest, and straight forward. Probably the easiest car purchase experience I’ve ever had. Will definitely purchase from market. Mr. Sklar was fair , honest, and straight forward. Probably the easiest car purchase experience I’ve ever had. Will definitely purchase from him/them again More
Scott was great at helping us with our trade in and getting us into the right car for us. He was very knowledgeable and worked with our budget. Thanks again! getting us into the right car for us. He was very knowledgeable and worked with our budget. Thanks again! More
Excellent customer service! Helpful, kind, and very considerate of the customer and their particular needs. The employees at Centereach Hyundai make the process of purchasing a Helpful, kind, and very considerate of the customer and their particular needs. The employees at Centereach Hyundai make the process of purchasing a vehicle go smoothly and swiftly! More
Leasing was a pleasant experience. Will Aron’s was nice and extremely informative. Very helpful the whole way through. Will Aron’s was nice and extremely informative. Very helpful the whole way through. More