Centennial Volkswagen - Service Center

5 stars because of Diego! He is great and always helps you out in any way he can. He is great and always helps you out in any way he can. More

Dropped our Jetta off for an oil change at 8:20 am by 11:15 we never received call. We then called to check on the status to find out they hadnt even attended to our vehicle yet. They just explained ther 11:15 we never received call. We then called to check on the status to find out they hadnt even attended to our vehicle yet. They just explained there was another vehicle with a lot of recalls that they are focused on. I dont mind that, however, when you're not given any follows up and its been almost 3 hours was poor service. We ultimately ended up canceling the oil change and picked up our vehicle because we needed it back by a certain hour. We ultimately have decided to give the service dept another shot. It seems they've had staff turnovers and the communication has declined. We are considering switching dealerships for future service if our next go-around isnt improved. More

Service was quick. Staff was knowledgeable. Vehicle was fixed the first time. I will be back Staff was knowledgeable. Vehicle was fixed the first time. I will be back More

I never going back to you dealer to buy a car and services When I have warranty you don’t care about service…. services When I have warranty you don’t care about service…. More

I was treated very well and the car was serviced in a good and proper amount of time. The Service advisor was very efficient and helpful. good and proper amount of time. The Service advisor was very efficient and helpful. More

I worked with Hugo. He helped me work with my insurance company to get my windshield replaced. Additionally he had them to the active recall while the car was in the sho He helped me work with my insurance company to get my windshield replaced. Additionally he had them to the active recall while the car was in the shop. More

I had an amazing service advisor Hugo! He was a huge help and I absolutely will keep going this dealership! And I have told all my friends how amazing they are!! He was a huge help and I absolutely will keep going this dealership! And I have told all my friends how amazing they are!! More

Outstanding! Great team effort! Supportive, professional, and extremely knowledgable! Always welcoming and timely efficient! Feeling confident and satisfied with Great team effort! Supportive, professional, and extremely knowledgable! Always welcoming and timely efficient! Feeling confident and satisfied with service! More

My car had 2 recalls and an oil change. I was going to drop the car off and then pick it up when it was done, My service advisor John Garcia, went back to the garage and asked if they cou I was going to drop the car off and then pick it up when it was done, My service advisor John Garcia, went back to the garage and asked if they could expedite my car, so I wouldn’t have to go all the way home and then back to pick it up. He gave me time when my car would be ready, and it was. He also had my car washed for me. John was a pleasure to work with, he was very nice and professional. The best experience I’ve had at a dealership, and this is my 5th Volkswagen vehicle! Thank you John. More

John Garcia was a very good service person. Nice and polite. Very good employee. Don't lose him. Nice and polite. Very good employee. Don't lose him. More