Centennial Volkswagen - Service Center

I made an 8am appointment. My car was not taken into the service bay for over an hour. I spent more than 2 hours for a 40 minute scheduled service. My car was not taken into the service bay for over an hour. I spent more than 2 hours for a 40 minute scheduled service. More

The staff was great and saw to all of my needs and kept me informed of my car’s progress me informed of my car’s progress More

Customer service was excellent from everyone I encountered!! They were understaffed but still able to take my car for a quick oil change. The wait was a little longer when I picked up my car but I encountered!! They were understaffed but still able to take my car for a quick oil change. The wait was a little longer when I picked up my car but I came as soon as they text me and the car was still being washed. The staff is so friendly at this location and I will definitely be back! More

Very friendly and helpful plus polite. Facility is clean all of the employees are wonderful Facility is clean all of the employees are wonderful More

The wait was a bit long but David in service was wonderful as always! David is always attentive. wonderful as always! David is always attentive. More

Mel was wonderful! Got me in and out as promised. Explained all the charges which is always great! Got me in and out as promised. Explained all the charges which is always great! More

Very nice reps in the service dept. I can around 7 15. And I was out by 915am. I can around 7 15. And I was out by 915am. More

They actually listen to concerns and try everything to help fix any problems. Haven’t had an issue so far with them. help fix any problems. Haven’t had an issue so far with them. More

Car was finished before estimate. Would appreciate more information next time on what future visits cover under my service contract purchased with car. Would appreciate more information next time on what future visits cover under my service contract purchased with car. More

Mel was very helpful; he was in contact the entire time, letting me know the status of my vehicle as it was being serviced. letting me know the status of my vehicle as it was being serviced. More