Centennial Volkswagen

This was a follow up to my previous visit. At that time problem was found and parts ordered. This time the parts were installed and all the fixes were good. Now I can take my summer trip cross country feel problem was found and parts ordered. This time the parts were installed and all the fixes were good. Now I can take my summer trip cross country feeling safe and sound. No rating of the service radvisor. The one who helped me this time was not listed--Sean Bahr. More

Everything went fine. I scheduled an appointment, and they gave me 0930. However, I dropped it off around 0700 due to me having work. They finished the oil change, tire balance and rotation, and my rea they gave me 0930. However, I dropped it off around 0700 due to me having work. They finished the oil change, tire balance and rotation, and my rear brake pads in a couple of hours. Everything was under 1K. So I cant complain about the price—A+ service. More

Amber was friendly, the service was completed quickly. 25 25 25 25 25 25 q h jj h h h h h h h h 25 25 25 25 25 q h jj h h h h h h h h More

Spectacular and excellent service! Frankie is very helpful and very friendly. This is the place to service your vehicle! Bravo, thank you so much. -A. helpful and very friendly. This is the place to service your vehicle! Bravo, thank you so much. -A. More

2019 Jetta S lease AJ ZIBERT and his team gave my family and I an amazing car buying experience! Thank you for the lease deal on the brand new 2019 Jetta! AJ ZIBERT and his team gave my family and I an amazing car buying experience! Thank you for the lease deal on the brand new 2019 Jetta! More

Old tires, no work done First of all it's really interesting that they don't have any current employee names on here. Or very little, I don't know them all. They sold me m First of all it's really interesting that they don't have any current employee names on here. Or very little, I don't know them all. They sold me my 2014 Jetta with very old and cracked tires. I didn't notice because their inspection said they were good. Months later a friend informed me how dangerous they were. I spent weeks talking to VW and it was going nowhere. They just said "we can't do anything for you, the dealership might but that's nothing to do with us" when calling corporate for help. For weeks they told me they can't help with tires because they don't manufacture tires, yes that was their excuse. I had informed them I'm about to go on a cross country trip in the next week (after having spoke to them for 2 weeks at this point) so I have to get tires right away. They continued stalling. When the week was up I bought tires for myself and contacted them again. Now suddenly the story changed and they said I need to have the car inspected by them right away. They waited to tell me that until I got the tires replaced myself knowing I don't have them in my possession any longer. I have pictures and a statement from the company that changed them, but VW refuses to look at that. When I bought the car they promised me they would change the oil, air filter, and cabin air filter, at the very least. After buying it I had a friend check them and they did nothing. The cabin air filter was black with dirt and needed to be changed badly, same as the engine air filter. Why can't companies be honest these days? If they weren't going to change then then tell me that, don't lie and say you are. Again, they don't care about this and refused to even listen to me. The salesman here are some of the most pushy people. Larry told us the same story verbatim 3+ times within about 30 minutes and looked at us like we should be laughing each time. Basically he's on a script but it's really short and it shows he's just there to make sales not to help the customer. Once he has your money everything changes including his demeanor. He won't help you with anything afterwards and is like a completely different person. More

Service on new Passat This is my third Passat from this dealership and I have been dealing with Samantha in service and she is fantastic! In the past the service has had yo This is my third Passat from this dealership and I have been dealing with Samantha in service and she is fantastic! In the past the service has had younger kids with little organization, but Samantha Mckendall is wonderful. I hope to see this level of service maintained for your customers it really counts after buying 30,000 cars More

Heater core repair 2014 passat I have been a customer for 3 1/2 years and by far, Samantha has been the best service coordinator I’ve had. She was very attentive and thought the ser I have been a customer for 3 1/2 years and by far, Samantha has been the best service coordinator I’ve had. She was very attentive and thought the service I needed through, as I have 2 children under the age of 4. The initial reason I came into VW was for my 70k service but I also had an issue with my heater. Samantha went above and beyond to find out if the repair would be covered under warranty and determined that it would be best to get a courtesy car during the repair. She has been very accommodating throughout the time from the service until the day of the repair. I would absolutely refer anyone to Findlay and to Samantha. More

NIGHTMARE This place is a total joke! I've been back here 4 times to pick up my vehicle and it's always a new problem. They tried to give the vehicle back to me This place is a total joke! I've been back here 4 times to pick up my vehicle and it's always a new problem. They tried to give the vehicle back to me with the hood not closed properly. If you don't check it, guess what, its not an issue (in their eyes). Horrible customer service and disrespectful employees. Id never exspect this from a dealer, I've had better service from a mom & pop automotive shop. Would NEVER recommend this place to anyone unless you're looking to spend extra money for problems that far exceed the original ones. More

Great experience Alex was an exceptional salesman! He truly went above and beyond with working with me and I couldn't have asked for a better experience or better sale Alex was an exceptional salesman! He truly went above and beyond with working with me and I couldn't have asked for a better experience or better salesman. More