Centennial Volkswagen

I have been a customer since 2020 and I have been pleased with the work but recently I took my car to them because a couple dash lights came on they kept my car for 9 days to fix problem called me to pick my with the work but recently I took my car to them because a couple dash lights came on they kept my car for 9 days to fix problem called me to pick my car up drove about a mile and the same dash lights came on so I took it back with a full tank of gas and they called me the next day to pick up my car I had a extra 100 miles on my car and my tank had 3/4 tank of gas i was not happy about that so I will not return More

If you need a Volkswagen, the sales manager, Billy with blue eyes, is the right man to talk to. He's a good man and knows how to run the business. Thanks to Billy I bought my vehicle. Thank you Billy. blue eyes, is the right man to talk to. He's a good man and knows how to run the business. Thanks to Billy I bought my vehicle. Thank you Billy. More

Great customer service. Service advisors are friendly and knowledgeable. Dealership is beautiful and is shows well Service advisors are friendly and knowledgeable. Dealership is beautiful and is shows well More

Fast service. Thank you Kyle and Julio for installing the accessories on my new GTI. Thank you Kyle and Julio for installing the accessories on my new GTI. More

It is very clean, the people who work there are very professional. I definitely have to say that Kyle Blum is the best. I went in to get my oil changed and I found out I needed my back brakes done he se professional. I definitely have to say that Kyle Blum is the best. I went in to get my oil changed and I found out I needed my back brakes done he set a time made sure all the parts were ready and the work was done earlier than expected. Fantastic More

Kyle my advisor followed thru and my car was delivered in a very timely manner a very timely manner More

We purchased our 2020 Passat from Findlay North Volkswagen with a full/extended warranty. A noise began coming from right front of car. A clunk. After replacing a sway bar the 1st attempt, then a Volkswagen with a full/extended warranty. A noise began coming from right front of car. A clunk. After replacing a sway bar the 1st attempt, then a month later on attempt #2 they replaced a transmission mount or bolt??? I still have the noise and after attempt #3 they tried to tell me the car is supposed to make this noise. The General manager Brandy went as far as to tell me she drives a Passat and hers also makes this obvious, loud and very noticeable sound.......??? SMH So I picked up my car again WITHOUT being fixed and Brandy refused to work on my fully warranted car any further.??? Great business practices Findlay auto. NEVER BUY FROM FINDLAY NORTH OR ANY LV FINDLAY. They don't honor the warranty apparently. . More

Worst dealership ever! Instead of honoring the extended warranty on the 2020 Passat I purchased from them, the general manager Brandy lied to me. She said passats are suppo Instead of honoring the extended warranty on the 2020 Passat I purchased from them, the general manager Brandy lied to me. She said passats are supposed to make the clunking noise coming the right front end.....this is how they treated me after the car was gone so was the responsibility??? My car still hasn't been fixed and Brandy told me that was it. No more attempts to fix the issue. Never buy your car here would be my warning ⚠️ More

Didn’t have any issues with anything service was good and effective and time efficient effective and time efficient More

Melvin was very accommodating. Went above and beyond to assist us. Thank you for your for your amazing service, and making sure that we were happy! Went above and beyond to assist us. Thank you for your for your amazing service, and making sure that we were happy! More