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Centennial Volkswagen
Las Vegas, NV
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Service department, specifically David Lucero is incompetent. Did not return phone calls or emails, and did not place a part order that he stated he would and didn't let me know the order wasn't pla incompetent. Did not return phone calls or emails, and did not place a part order that he stated he would and didn't let me know the order wasn't placed. I will not do business there. More
Service staff ignored me on drop-off of my vehicle; had to request help to give them my keys, and I was the only one in the shop. I wasn't given a quote for pricing (not a huge issue as I just wanted an o to request help to give them my keys, and I was the only one in the shop. I wasn't given a quote for pricing (not a huge issue as I just wanted an oil change and tire rotation), the service sticker wasn't replaced in my upper windshield, and there was no explanation of service performed or results from the 'multi-point inspection' given after. It appears the work was done, but I have no way to validate that. We will likely try a new shop for service on our VWs as I appreciate attention to detail and personable service. More
I made an 8am appointment. My car was not taken into the service bay for over an hour. I spent more than 2 hours for a 40 minute scheduled service. My car was not taken into the service bay for over an hour. I spent more than 2 hours for a 40 minute scheduled service. More
The staff was great and saw to all of my needs and kept me informed of my car’s progress me informed of my car’s progress More
Customer service was excellent from everyone I encountered!! They were understaffed but still able to take my car for a quick oil change. The wait was a little longer when I picked up my car but I encountered!! They were understaffed but still able to take my car for a quick oil change. The wait was a little longer when I picked up my car but I came as soon as they text me and the car was still being washed. The staff is so friendly at this location and I will definitely be back! More
Mel was wonderful! Got me in and out as promised. Explained all the charges which is always great! Got me in and out as promised. Explained all the charges which is always great! More