Centennial Volkswagen

I drove 3. 5 hours to have my car serviced by a dealership my appt was at 9:30am and was scheduled 3 weeks in advanced. I was told they would call me shortly wit 5 hours to have my car serviced by a dealership my appt was at 9:30am and was scheduled 3 weeks in advanced. I was told they would call me shortly within the hour with the items they recommend I had to call at 4:30pm because I never received a call and they couldn’t even do any service for me. It was a waste of my drive and time. Then I picked up my car after the service department was closed and the sales person was extremely rude when I asked where my keychain was that was in my keys when left there. I would never return for service or to purchase another VW from here because of this terrible experience. More

As always a very good experience for service. Was a little disappointed that after I specifically asked to check tires in anticipation of a long trip, when I got home and was packing for the tri Was a little disappointed that after I specifically asked to check tires in anticipation of a long trip, when I got home and was packing for the trip I found a one inch flap on the sidewall. We didn't have time to take it back, didn't trust the tires so we flew instead of driving. Maybe next time I will be a little more cautious when I pick up my car. More

I brought my VW bug for AC servicing and the person I selected was totally a no show after I personally talked to him on the phone. I got a text message saying that my vehicle would be ready either mid m selected was totally a no show after I personally talked to him on the phone. I got a text message saying that my vehicle would be ready either mid morning or mid day at the latest. I arranged for a ride to the dealership only to find out that the vehicle was not complete and the tech/mechanic was gone. That's when Terron Lane stepped in and found out what the problem was and tried to get someone to finish the job but what we came up with was to return the next day to pick up my vehicle. On that day Terron checked me out and brought my vehicle out to me. I was mad the day before cause no one knew what the status of my vehicle but Terron did exactly what I would have done to calm the customer down. He made my visit a pleasant one and avoided confrontation with people in charge. More

Courteous service rep that got my vehicle checked in and checked out in a little over 1.5 hours. Exceptional service! checked out in a little over 1.5 hours. Exceptional service! More

no no no no no no no no no no no no no no no More

All the people, especially Billy Ray listened to our needs and found the type of SUV we needed and he worked in helping us get the financing with Rich in the finance department. To cut to the chase- w needs and found the type of SUV we needed and he worked in helping us get the financing with Rich in the finance department. To cut to the chase- we felt like family with all of the employees. More

I would recommend this dealership. They help you find the best finance for your budget and have answers to all your question. They broke down everything I needed to know to make me fee They help you find the best finance for your budget and have answers to all your question. They broke down everything I needed to know to make me feel comfortable. More

Melvin was great. Took care of the issue with the infotainment system. So far so good with navigation and Car Play. Took care of the issue with the infotainment system. So far so good with navigation and Car Play. More

Listened to my issue, listened to my proposed resolution and team executed. Couldn't ask for anything else. and team executed. Couldn't ask for anything else. More

Great customer service. I had an issue with pricing and the service writer was very professional, and resolved the issue very smoothly. This was my 4th time coming here to s I had an issue with pricing and the service writer was very professional, and resolved the issue very smoothly. This was my 4th time coming here to service my car. I will definitely be back a 5th time. Thanks! More