Centennial Volkswagen

Dropped our Jetta off for an oil change at 8:20 am by 11:15 we never received call. We then called to check on the status to find out they hadnt even attended to our vehicle yet. They just explained ther 11:15 we never received call. We then called to check on the status to find out they hadnt even attended to our vehicle yet. They just explained there was another vehicle with a lot of recalls that they are focused on. I dont mind that, however, when you're not given any follows up and its been almost 3 hours was poor service. We ultimately ended up canceling the oil change and picked up our vehicle because we needed it back by a certain hour. We ultimately have decided to give the service dept another shot. It seems they've had staff turnovers and the communication has declined. We are considering switching dealerships for future service if our next go-around isnt improved. More

Service was quick. Staff was knowledgeable. Vehicle was fixed the first time. I will be back Staff was knowledgeable. Vehicle was fixed the first time. I will be back More

I never going back to you dealer to buy a car and services When I have warranty you don’t care about service…. services When I have warranty you don’t care about service…. More

I worked with Gordon and Paul. They were very helpful and patient with me. The price of my car was matched with other dealerships and they even gave me a special deal on a protecti They were very helpful and patient with me. The price of my car was matched with other dealerships and they even gave me a special deal on a protection package. They answered all of my questions and made sure I got the trim I'd be 100% happy with. No regrets on my purchase. More

I was treated very well and the car was serviced in a good and proper amount of time. The Service advisor was very efficient and helpful. good and proper amount of time. The Service advisor was very efficient and helpful. More

I worked with Hugo. He helped me work with my insurance company to get my windshield replaced. Additionally he had them to the active recall while the car was in the sho He helped me work with my insurance company to get my windshield replaced. Additionally he had them to the active recall while the car was in the shop. More

I had an amazing service advisor Hugo! He was a huge help and I absolutely will keep going this dealership! And I have told all my friends how amazing they are!! He was a huge help and I absolutely will keep going this dealership! And I have told all my friends how amazing they are!! More

Outstanding! Great team effort! Supportive, professional, and extremely knowledgable! Always welcoming and timely efficient! Feeling confident and satisfied with Great team effort! Supportive, professional, and extremely knowledgable! Always welcoming and timely efficient! Feeling confident and satisfied with service! More

I am not very good at electronics so Gordon set up my communication and showed me how everything works. The sign at home was a big plus for me. Finally he set me up on how to get my satellite radio work communication and showed me how everything works. The sign at home was a big plus for me. Finally he set me up on how to get my satellite radio working. Great service! More

Sheldon was amazing! and Rachelle the finance manager was fantastic! This was our 6th car with this dealership and we couldn't be happier. Sheldon helped us figure out ho and Rachelle the finance manager was fantastic! This was our 6th car with this dealership and we couldn't be happier. Sheldon helped us figure out how to close out our lease and buy a new car with ease! And Rachelle got us out in 1 hour!!! LOVED the whole experience! More