Centennial Volkswagen

My battery died unexpectedly last week & I had multiple places tell me they couldn’t help me, because they were misinformed about the steps that went along with the battery change/reset in my particular ve places tell me they couldn’t help me, because they were misinformed about the steps that went along with the battery change/reset in my particular vehicle. I called Centennial Volkswagen and spoke with Melvin, who was extremely helpful in accommodating me. My battery died around 2:45 pm and I didn’t make it into the dealership until around 3:45, so it really was extremely accommodating of them to get me in and out that same day. They were efficient in their work, and I was appreciative to have people with thorough knowledge of my vehicle servicing it. I had actually called and spoke with Melvin the week prior about transferring my vehicle’s service to this location, and I will definitely be doing so after this. More

Gordon Smith is an amazing sales person! Knowledgeable and friendly. He made the car buying experience truly seamless! Knowledgeable and friendly. He made the car buying experience truly seamless! More

The buying experience was exactly as I expected, straight up to the point & working with us to achieve that new car experience. I knew what I could afford monthly, went a little extra over that only straight up to the point & working with us to achieve that new car experience. I knew what I could afford monthly, went a little extra over that only because what I do have is peace of mind with the addition of the Platinum Protection Package. Our 2013 GTI has been well maintained/serviced here as will be her new sister in the 2024 Autobahn. Granddaddio More

When I booked the service, I requested in writing a check of my car's alignment, along with an 80K mi service. At the end of the service, this shop said the car did not need an alignment and did not need an of my car's alignment, along with an 80K mi service. At the end of the service, this shop said the car did not need an alignment and did not need anything for the 80K mi service--other than an oil change. A week or two later, a different shop found the alignment in this same car was off and fixed it. So it seems the shop is missing required maintenance issues. More

David is always so nice and helpful when I bring my car in for a service. :) in for a service. :) More

Just oil change a and tire rotation. Everything went fine and no issues. Disappointed that the were not able to show video inspection of car as they usually do because of equipment upda Everything went fine and no issues. Disappointed that the were not able to show video inspection of car as they usually do because of equipment updates More

David was insanely patient and helpful with my specific needs, and helping assist with sending payment authorization to my parent who could not pay for service in person. needs, and helping assist with sending payment authorization to my parent who could not pay for service in person. More

Brian was tremendous in his understanding of my needs. He was willing to work with me and do whatever it was necessary to meet both of our goals. The whole team here at Centennial VW is awesome!!! He was willing to work with me and do whatever it was necessary to meet both of our goals. The whole team here at Centennial VW is awesome!!! More

Professional, efficient, helpful, and friendly. Absolutely amazing service. Everyone goes above and beyond to make sure customers get what they need. Absolutely amazing service. Everyone goes above and beyond to make sure customers get what they need. More

Terran Lane was very professional. He made my experience with your company feel very personal. The issue with my car was explained to me in detail and in a way I understood. Also the d He made my experience with your company feel very personal. The issue with my car was explained to me in detail and in a way I understood. Also the driver who took me home and picked me up. He was a very reasonable driver. Great conversation the ride was very pleasant. More