Centennial Toyota
Las Vegas, NV
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I have been having my car serviced at Centennial Toyota for 15 years and have always been more than satisfied with their work. The mechanics are knowledgeable and Jason, my service manager has been attenti for 15 years and have always been more than satisfied with their work. The mechanics are knowledgeable and Jason, my service manager has been attentive to my needs and always a pleasure. Thanks guys! More
At last, I get to where I can write something.Will a At last, I get to where I can write something. Will a human read this? If so, let me know and I will write my assessment of Centennial Toyota. If no At last, I get to where I can write something. Will a human read this? If so, let me know and I will write my assessment of Centennial Toyota. If not, don't bug me again. I will, of course, assume there is only a computer scan if I don't get a human response. Sincerely, George Tucker More
I visited this dealership looking to up-grade to a new Tacoma pickup. I was most pleased with the quality of service I received. Overall the staff were attentive but not overbearing as in most dealerships Tacoma pickup. I was most pleased with the quality of service I received. Overall the staff were attentive but not overbearing as in most dealerships. They treated me fairly and most important to me, very professionally. I am most pleased with the results. My primary person was Olga who is indeed a pleasure to work with. I would highly recommend this dealership. Thank You for the pleasant experience ! D.M. More
Not impressed. I paid $400 to fix the a/c less than a year ago. It’s August and 112 degrees and my a/c isn’t working. Centennial Toyota sold this car to me with an extended warranty that doesn’t cover th year ago. It’s August and 112 degrees and my a/c isn’t working. Centennial Toyota sold this car to me with an extended warranty that doesn’t cover the part needed. They charged me $100 for the part and $300 for labor to fix it last year. And gave me a rental car free of charge. Much different this time. Same service advisor, Sean. Didn’t hear anything for 5 hours and it was almost closing time, so I called him. Voice mail. Called and the person who answered had to find Sean. I had an appointment but Sean wasn’t there when I dropped it off either. So he called me back at closing time and told me he had to call the warranty company to see if the part was covered. He said he thought it might be covered because it was a different part then last time. He said he would call me in the morning. The next morning came and went and I called him after noon. Again voice mail. Called service line and girl had to find him again. He said it was the same part and wasn’t covered. I told him I was coming to get it. I planned to take it somewhere else to see if they were lying to me and, if it was in fact that part, to get it fixed for less money. I went over there and after waiting for Sean who ignored me because he was on the phone, a guy finally drove up in my car. I gut in and the a/c was on and cold! I went and told Sean that the a/c was working! He said that they “tweaked” it. What?! So I drove away and, not to jinx it, the a/c is still working although I’m afraid to adjust the temperature. LOL. I would not recommend this dealership. I paid too much for my dad and a warranty that doesn’t cover anything I need fixed. And the service writer, Sean (Shafiq), sucks as providing customer service. More
I told them straight up I wasn’t looking to buy the first time I went there. They were still very helpful and let me look at all the cars I asked to see. I ended up going back a few days later to purchase my time I went there. They were still very helpful and let me look at all the cars I asked to see. I ended up going back a few days later to purchase my Corolla. Hands down the best car buying experience I’ve ever had. More
Had an issue with my battery, starting to die after 2.5 years in the heat. Was able to get an early appointment the next morning, and Tony got the issue resolved quickly years in the heat. Was able to get an early appointment the next morning, and Tony got the issue resolved quickly More
One day I could not pump gas any more than a few gallons. I had to leave my Avalon for emergency service for several days. It turned out to be a sensor valve malfunction. They had to order parts and kept I had to leave my Avalon for emergency service for several days. It turned out to be a sensor valve malfunction. They had to order parts and kept me well informed of the progress. Both Geo and Manny are excellent at what they do. More