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Centennial Toyota

Las Vegas, NV

1.9
316 Reviews

6551 Centennial Center Boulevard

Las Vegas, NV

89149

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Showing 316 reviews

September 21, 2021

Sean in the service department was a complete jerk and tried to take advantage of me. I came for an oil change and the air bag recall and he tried to make me get a $1600 tune up when my car is not even wo More

by vk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean
Sep 23, 2021 -

Centennial Toyota responded

Thank you for the feedback. We apologize that you felt this way. We never want a customer to walk away with this experience. When you can, please contact our Service Director, Johnny Marker, at jmarker@centennialtoyota.com to discuss a solution.

September 18, 2021

Jenn Mitchell in service is truly a game changer for Toyota. She is exemplary in her knowledge of car repairs, transparent about pricing, and cares to thoroughly answer questions. Previously, I only wa More

by Leah Hannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Mitchell
Sep 20, 2021 -

Centennial Toyota responded

Hi Leah, that’s wonderful to hear. Thanks so much for leaving us a review. Have a wonderful day!

September 16, 2021

Salesman Juan Candido, at Toyota help me find a great deal! Calm cool and collected- but right on with deals! Thanks juan More

by Apg.gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Candido
Sep 17, 2021 -

Centennial Toyota responded

Hi Anita, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to seeing you again soon!

September 15, 2021

Quick in and and out, just out of curiosity, this is my very first time brining my car for a 5,000 mile service check. Normally, once the car is done, my car or truck is normally washed and vacuum. More

by Waylon.angelias702
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jesse Martinez
Sep 20, 2021 -

Centennial Toyota responded

Thank you for the review. We’re sorry to hear you weren’t satisfied with your visit. Due to Covid and being short-staffed, we have stopped providing those amenities for the time being. We appreciate you stopping in and hope to see you again in the future.

September 14, 2021

Jenn Mitchell in service is the best service writer! Always keeps you posted and is the sweetest, most honest and gives the best customer service hands down! More

by theateam1105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn Mitchell
Sep 15, 2021 -

Centennial Toyota responded

Thank you for taking the time to review us! We appreciate your business and look forward to serving you again.

September 12, 2021

Good service and friendly peopleJessy Martínez the best Good service and friendly people Jessy Martínez the best sell person in Spanish language he help me to have good deal whit my Toyota Tacoma tank you More

by salvador.espino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
Sep 13, 2021 -

Centennial Toyota responded

Thank you for shopping with us! Congratulations on your new vehicle, and please let us know if you have any questions. Drive safe!

September 12, 2021

I was not happy with the price discrepancies. My husband was given a price and when I got there it doubled. Absolute robbery. Total disappointment. More

by Summer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Bean
Sep 14, 2021 -

Centennial Toyota responded

Thanks for the review, Summer. We apologize for any miscommunication about the price of the vehicle you were looking at. We’d like to speak with you directly so we can discuss further. When you can please contact our General Sales Manager, Cliff Nauenburg, at cnauenburg@centennialtoyota.com.

September 09, 2021

Service writer Ben treated me better than the Audi dealer when I took in my Audi. Great job. I will definitely be back for all my service. Okay More

by tisei59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Bishop
Sep 10, 2021 -

Centennial Toyota responded

Thank you for sharing your experience! We appreciate your business and hope to serve you again in the future.

September 06, 2021

My Service Writer Tom was knowledgeable and professional! He did not try to sell me services not needed or required to maintain my Tacoma truck. He also identified a recall that just came out and got it ta More

by ajcieplenski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Blemings
Sep 07, 2021 -

Centennial Toyota responded

Thank you so much for the 5-star rating! Drive safe, and we look forward to working with you again.

September 03, 2021

I have been a customer for almost 20 years. During that time I have been well taken care of and currently Vince is my advisor and so easy to work with love working with him he always knows what to do. Than More

by Lauriesbg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent. He is great, Jay Ayon
Sep 07, 2021 -

Centennial Toyota responded

Thanks so much for the perfect rating! We appreciate that you chose us and hope to see you again.

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