
Centennial Toyota
Las Vegas, NV
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Very pleased with my service. Carlos Robles did a great job of communicating with me. When an issue with the shop occurred he was on the phone explaining the situation and that the original timeframe for c job of communicating with me. When an issue with the shop occurred he was on the phone explaining the situation and that the original timeframe for completion would be extended. Even though the service for my truck was longer than originally specified ,my day wasn’t shot because Carlos did a stellar job keeping me informed. More
Sean in the service department was a complete jerk and tried to take advantage of me. I came for an oil change and the air bag recall and he tried to make me get a $1600 tune up when my car is not even wo tried to take advantage of me. I came for an oil change and the air bag recall and he tried to make me get a $1600 tune up when my car is not even worth $1600. This is the third time at this location where someone has tried to take advantage of me. Never coming here again. Ladies, be careful coming here. More
Jenn Mitchell in service is truly a game changer for Toyota. She is exemplary in her knowledge of car repairs, transparent about pricing, and cares to thoroughly answer questions. Previously, I only wa Toyota. She is exemplary in her knowledge of car repairs, transparent about pricing, and cares to thoroughly answer questions. Previously, I only wanted to visit Toyota for warranty-related fixes and reserve any other maintenance through external companies. She is the reason I will now come back to Toyota for everything. I needed additional parts for the trunk of my 2015 Toyota Rav4. She made sure to contact my warranty, arrange for delivery of parts, and call me back within 24 hours when I had expected a call within a week’s time. Excellent integrity, communication, and customer service with Jenn Mitchell. Toyota should definitely base their customer service trainings on her expertise and technique. More
Quick in and and out, just out of curiosity, this is my very first time brining my car for a 5,000 mile service check. Normally, once the car is done, my car or truck is normally washed and vacuum. very first time brining my car for a 5,000 mile service check. Normally, once the car is done, my car or truck is normally washed and vacuum. More
Jenn Mitchell in service is the best service writer! Always keeps you posted and is the sweetest, most honest and gives the best customer service hands down! Always keeps you posted and is the sweetest, most honest and gives the best customer service hands down! More
Good service and friendly peopleJessy Martínez the best Good service and friendly people Jessy Martínez the best sell person in Spanish language he help me to have good deal whit my Toyota Tacoma tank you Good service and friendly people Jessy Martínez the best sell person in Spanish language he help me to have good deal whit my Toyota Tacoma tank you Jessy Martínez More
I was not happy with the price discrepancies. My husband was given a price and when I got there it doubled. Absolute robbery. Total disappointment. was given a price and when I got there it doubled. Absolute robbery. Total disappointment. More