Centennial Toyota

Exceptionally appreciative of the Outstanding Service Advisors you’ve hired like Jason Kopecky! He makes coming to your Dealership a “REWARDING EXPERIENCE”! PROMOTE IMMEDIATELY ABOVE ANYONE ELSE! Advisors you’ve hired like Jason Kopecky! He makes coming to your Dealership a “REWARDING EXPERIENCE”! PROMOTE IMMEDIATELY ABOVE ANYONE ELSE! More

I understand you can't trust car sales reps, but that's especially true at Centennial Toyota. I'm sure management is really proud of their staff because they are really good at being shady without you even especially true at Centennial Toyota. I'm sure management is really proud of their staff because they are really good at being shady without you even realizing it. My husband's car up and died one day and we were scrambling to find a replacement as he has a long commute everyday for work. Our sales rep kept saying how she would help us because of this unexpected event and she seemed like she actually cared. When we finally set on the Camary, she made it seem like she was lowering the cost of the vehicle, helping us as she would say, when in reality all she did was play up the theatrics and lower the price by the value of our trade-in. She went back and forth multiple times, each time telling us she was able to get the price lowered and how she doesn't work on commission and just wants to help us. However, after we signed the paperwork and got home, we realized what she actually did. All she did was "negotiate" the value of our trade-in off the car, she never actually lowered the price. I understand we should have asked more questions and stuck to the price we originally had set, but she was good and completely got us to lower our guard and trust her. We obviously will never be returning to Centennial Toyota, but my advice to anyone who does go is to just be aware and don't ever lower your guard with these people. They do not care. More

Centennial Toyota gives professional and trustworthy service. I have been coming here for 17 years and have always had excellent service. I would recommend them to anyone. service. I have been coming here for 17 years and have always had excellent service. I would recommend them to anyone. More

I had a battery go bad after 2years owning a brand new Camry. My service advisor informed me that my battery was still under the initial warranty. He had the battery replaced, without charge, and in a tim Camry. My service advisor informed me that my battery was still under the initial warranty. He had the battery replaced, without charge, and in a timely manner. Jason Kopecky, my service advisor was kind, friendly, respectful, courteous, and thorough. i had an excellent experience! More

They sold me a car in January of 2020. By April after only 1100 miles the engine blew. Charged me 2k to fix a vehicle they sold me that was obviously broken. That repair, that I paid 2k for, lasted only only 1100 miles the engine blew. Charged me 2k to fix a vehicle they sold me that was obviously broken. That repair, that I paid 2k for, lasted only 100 miles before the engine blew again. TWICE they put my family’s lives in danger by installing broken parts in my car. They kept the vehicle for 6 weeks that time leaving us without transportation. They did offer a rental around the fifth week of my vehicle just sitting in their service center. When it was finally returned to me they had broken off part of the drivers seat and filled the floor boards with garbage. They had zero regard for my family or my safety. The technician even told me via text that he was installing old broken parts in my car. It’s in terrible shape all thanks to Centinnial Toyota. I can’t take the car back to them because I’m afraid they’re going to endanger my children’s lives again. Pleas do not buy a vehicle from them. Repeated calls and messages for management go unanswered. More

Very poor customer service with Tony Thomas in Service Center. Total lack of communication the entire time my truck was in their shop having the catalytic converter replaced. Tony apparently felt talking Center. Total lack of communication the entire time my truck was in their shop having the catalytic converter replaced. Tony apparently felt talking to other people on the phone was more important than me when I was picking up my truck. More

Manny in service been my toyota service writer since I moved to las vegas 90's Followed him from old las vegas toyota to Centinental toyota He is the best service writer I've ever dealth with Our fam moved to las vegas 90's Followed him from old las vegas toyota to Centinental toyota He is the best service writer I've ever dealth with Our family we owned over 10 toyota and he always took care of us Truthful excellent integrity and with the help of the service manager at Centinental toyota Johnny Marker they have gotten me extremely satisfied 😌 Thanks again to Manny and Johnny Marker More

Usually a good experience but service agent was rude when asked if car could be taken back to get checked out and fixed after an issue with the car was not resolved. Issue was eventually fixed after insistin asked if car could be taken back to get checked out and fixed after an issue with the car was not resolved. Issue was eventually fixed after insisting that the car was still not functioning properly. Will most likely pick a different service agent who has better customer service. More

Excellent service. The staff looks good in white shirts and ties; however, the waiting area needs a complete makeover/upgrade! The dealership on West Sahara is much more comfortable. and ties; however, the waiting area needs a complete makeover/upgrade! The dealership on West Sahara is much more comfortable. More

Just bought my 2021 Tacoma 4X4 from Centennial Toyota. My salesperson was Chase and he did a great job! I love my new truck and I got a great deal and financing! I would definitely recommend Centennial My salesperson was Chase and he did a great job! I love my new truck and I got a great deal and financing! I would definitely recommend Centennial Toyota to anyone looking to buy a new car! More