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Centennial Toyota

Las Vegas, NV

1.9
316 Reviews

6551 Centennial Center Boulevard

Las Vegas, NV

89149

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Showing 316 reviews

May 09, 2021

It's an acceptable dealership along with the dealership experience that you would expect when taking your Toyota for routine maintenance. I took my 2016 Sienna in for it's regularly scheduled full synthet More

by JSchreidl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Odum
May 11, 2021 -

Centennial Toyota responded

Thank you for the feedback. We apologize for any miscommunication when it came to the price of your oil change. We’d like to speak with you directly so we can make this right. Please email our Service Director Johnny at jmarker@centennialtoyota.com or give him a call directly at 702-493-1191.

May 11, 2021 -

JSchreidl responded

You're welcome. I replied and copied Johnny at his email with my email address and cell number. I will await his response and update here publicly Centennial Toyota's efforts to make this right. Thank you for your response.

May 06, 2021

I recently bought a brand new Toyota Tacoma from Centennial Toyota which I'm very pleased with my purchase. The salesman was very knowledgeable and helpful, it was a great experience! The salesmen t More

by mikdearman7021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Montana and Chase Mennear, Jesse Martinez
May 07, 2021 -

Centennial Toyota responded

Thanks for the great feedback! We appreciate your business and hope to see you again in the future. Drive safe!

May 05, 2021

I was a walk in customer and was greeted promptly by Saul. He was very friendly and helpful. He showed me a few trucks, there were only a few in inventory. I found the one I wanted and began a somewhat More

by Sronning75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul, Huber Lopez
May 06, 2021 -

Centennial Toyota responded

We appreciate the kind words! Thank you for your continued support and please give us a call if you need anything else. Drive safe!

May 05, 2021

Purchased a 21 Camry. Salesman was good, Assistant Sales manager did his usual adding on of "options and fees". The finance person falsified the sales contract! He refused to give me a copy of the contra More

by jerryb6446
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Nothem, Camilo Gomez
May 07, 2021 -

Centennial Toyota responded

Thank you for bringing this to our attention. We apologize for any miscommunication when it came to adding certain options to your purchase. We’d like to speak with you to get more details about what happened. When you can, please email our General Manager Jason at jmeixner@centennialtoyota.com. We look forward to hearing from you.

May 08, 2021 -

jerryb6446 responded

There was no "miscommunication" about options. The finance person tried to sell me an alarm, I said I do not want the alarm. He stated "Since you are a loyal customer, I will take care of it". Yet he charged me for it. He also failed to give me a copy of the contract even though I asked for one. It took 12 days to get a copy. This is fraud!

May 08, 2021 -

jerryb6446 responded

There was no "miscommunication" about options. I declined the alarm option that he later added to the contract. The finance person committed fraud on the contract.

May 04, 2021

I bought a new Tacoma, Martinez was great! I scheduled tint, through the service department, it took longer than making the purchase. Nonetheless, happy with everything! More

by Grinnin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
May 05, 2021 -

Centennial Toyota responded

Thanks for the 5-star rating! We appreciate you stopping in and giving us a chance to serve you. Give us a call if you need anything else!

May 01, 2021

I had an appointment at 9:15, I sat waiting for over two and a half hours and they still hadn’t started on my car. I went and asked Vinny how much longer before they start doing an oil change on my car, he More

by Gina
Recommend Dealer
No
Employees Worked With
Vincent S.
May 03, 2021 -

Centennial Toyota responded

Gina, Thank you for stopping by our service center. We apologize if you were left waiting. We’d be happy to get your oil changed free of charge. Please reach out to our Service Manager Johnny at jmarker@centennialtoyota.com or give him a call at 702-493-1191 when you can.

May 03, 2021 -

Gina responded

That’s it? You’re sorry I had to wait? I’m sorry you lost a customer. I won’t be back.

April 29, 2021

The service staff, Vinny Simonetti, is very helpful, nice and professional. He told me what was needed to get done for my car and called me when it was time to get it. I will highly recommend Centennial Toyo More

by Cecilia Salazar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Simonetti, Jennifer Bean
Apr 30, 2021 -

Centennial Toyota responded

Cecilia, Thanks for choosing us and we hope you'll consider working with us again. Feel free to reach out if you have any additional questions.

April 26, 2021

The Sales and Service staff of Centennial Toyota is OUTSTANDING!!!! Jason Kopecky has serviced my car since I moved to NEVADA 7 years ago. When I was ready for a new car Jason referred me to Raul Trave More

by Linda DS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Traverso, Jason Kopecky
Apr 27, 2021 -

Centennial Toyota responded

Congrats on the new Venza Linda! We're happy to hear that you have had great experiences at both our dealership and service center. Stop on by if there is anything you need!

April 25, 2021

Service advisor Manny Mendoza, assist me right away and as promised, my vehicle was done on time. And before my vehicle came out from the service dept. all paperwork’s was done and ready for the cashier. More

by epoysp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel Mendoza
Apr 27, 2021 -

Centennial Toyota responded

Great to hear! We're so happy you had a 5-star experience. We hope to see you again in the future!

April 25, 2021

Horrible customer service by Sean Beria. DO NOT go to him. The appointment I made was with him and when I went into his office he tried to pass me to someone else saying "I don't handle newer cars". When More

by adabney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Beria
Apr 26, 2021 -

Centennial Toyota responded

Thank you for the honest feedback. We apologize if you were left waiting after your service was done. We’d like an opportunity to make this right. Please email our Service Director Johnny at jmarker@centennialtoyota.com, or give him a call at 702-493-1191 when you can to discuss. Thank you!

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