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Centennial Subaru

Las Vegas, NV

4.8
97 Reviews
Las Vegas Centennial SUBARU is Southern Nevada’s newest automotive retailer and one of the largest SUBARU retailers in the United States. Our $40 million three-story 131,879 square-foot facility sits on 5.49 acres in the rapidly growing northwest part of the Las Vegas Valley at the corners of Centennial Center Boulevard and the Interstate 95 on/off ramp. Our motto is, “We want to be an integral part of the community, where we build life-long relationships with the community, our associates and the guests who come to do business with us.” We are excited to be a model corporate neighbor to all residents and businesses, large and small, throughout Southern Nevada. Centennial SUBARU is proud to offer the visiting public and our customers a 26,527 square-foot repair garage with 44 service bays (all equipped with electric vehicle (EV) charging stations,) a 7,809 square-foot parts warehouse, customer pet-friendly lounges, an on-sight dog park, children’s play area, water bottle stations and a 2,094 square-foot automated environmentally friendly carwash that captures and recycles its water. Our commitment to serving the residents of Southern Nevada is part of SUBARU’s lineage, which is why Centennial SUBARU has instituted SUBARU’s ongoing year-long national campaign, “Love Promise,” to Southern Nevadans. Nevadans will quickly realize Centennial SUBARU’s community commitment as we launch our “Love Promise” campaigns throughout each year that include: • SUBARU Loves the Earth - Working to not only love the great outdoors, but striving to preserve it. • SUBARU Loves to Care - Finding ways to show people how to lead a healthy lifestyle. • SUBARU Loves to Help - Striving to end hunger and showing people that hope can be a reality. • SUBARU Loves Learning - It is our goal to make the pursuit of knowledge available to as many minds as possible. • SUBARU Loves Pets - Whether they live in our homes or in the wild, SUBARU is committed to keeping all animals safe and healthy. • SUBARU Share the Love Event - Each year around the end-of-year holidays, for anyone who purchases a vehicle from us, we will donate $500 in their name to a local charity and four national charities of their choice. Centennial SUBARU is part of the Ascent Automotive Group (AAG), parent company of Lexus of Las Vegas and Lexus of Henderson. The AAG platform is comprised of various automotive retailers located across America with a focus on next-level customer service and care.
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6350 Centennial Center Blvd

Las Vegas, NV

89149

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Showing 97 reviews

October 24, 2024

Bought a used car there about 3 weeks ago. I have purchased dozens of cars at many different dealers in 4 states over the years and this process was the worst. They tried to stick me with a $ More

by CJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Debra Emerick
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Gagliano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Forage
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fletcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Centennial Subaru responded

Thank you for your feedback. We appreciate you taking the time to share your experience with the Yelp community. We aim for transparency in our pricing, and I'm glad you were able to adjust the reconditioning and oil change fees before completing the purchase. Regarding the refund delay, we understand the importance of a timely resolution, while processing times can vary. Your feedback is valuable as we work to improve our processes. As for the recalls, while we aren't authorized to perform Hyundai-specific recalls, we'll consider your suggestion for better coordination with neighboring dealerships. Thank you again for your insights. Please feel free to reach out if you have further questions or need assistance. Robert Baugh Sales Manager

October 13, 2024

Overall, it was good. My service tech was very friendly and professional. I did bring up 2 things regarding my vehicle that I felt were important. My ebrake will not hold More

by TCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with Sales, Finance or Management
Oct 29, 2024 -

Centennial Subaru responded

TCU, Thank you for sharing your feedback. We're glad to hear that you found our service tech-friendly and professional. We apologize for any frustration regarding the e-brake and push-start concerns. We understand how important your vehicle's safety and reliability are, and we encourage a second opinion to ensure you feel confident with your Subaru. If there's anything more we can do or if you'd like to discuss this further, please don't hesitate to reach out. Safe travels. We appreciate you allowing us to assist you. Robert Baugh Sales Manager

October 08, 2024

The manager at this location is not friendly. Once you purchase the card, no more greetings when you visit the location More

by ipit_harmony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service staff member
Oct 08, 2024 -

Centennial Subaru responded

Dear ipit harmony, Thank you for taking the time to share your feedback. I sincerely apologize if I’ve given you the impression that I’m not approachable after your purchase. This is certainly not the experience we want to create for our valued customers, and I appreciate you bringing this to my attention. Centennial Subaru strives to maintain strong relationships with all our customers, whether they’ve just purchased a vehicle or have been with us for years. I’d welcome the opportunity to discuss your experience further and see how we can make things right.

October 01, 2024

Outstanding dealership! ! I brought my vehicle in for the 24k service and was treated like royalty. We were also in and out extremely quick. The service advisor was top notch More

by Alex N.
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Jeff, Dan
Oct 29, 2024 -

Centennial Subaru responded

Alex, Thank you so much for your kind words and for being a loyal part of our Subaru family! 😊 We’re thrilled that you had an exceptional experience during your 24k service visit. It’s great to know that our service advisor, Dan’s team, and our sales team, including Kinzie and Robert, made you feel valued and well cared for. We’re grateful for your continued trust and support, and we’re always here to ensure your Subaru experience remains top-notch. 🚗✨ Thank you for the recommendation, and we look forward to seeing you again Robert Baugh Sales Manager

September 25, 2024

Excellent service and great staff, will recommend to everyone! Great show room also by the way! More

by runichs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrone
September 16, 2024

Centennial Subaru’s staff was amazing in both customer service and being human. My salesperson, Carlos S., was very knowledgeable of the Subaru brand and he gave me an amazing deal. More

by P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Salas
August 21, 2024

If you ask for someone besides Johnathan to assist you for your service, you should be ok with this dealership. He told me everything checked out on my Subaru. When I specifically asked for tire tread a More

by sonya6397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
August 20, 2024

Excellent and quick service. All employees very friendly and professional. As in the past visits results were excellent. Will definitely use dealer again More

by arobert923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ggg
August 19, 2024

I was deceived with with the interest rate . The sales person told me the interest rate will be 4.99%. But after they pulled my credit report at the last part of signing the paper work I found o More

by ahoque001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Parker
July 17, 2024

I purchased 3 Subarus at Centennial Subaru. My Forrester was the first. 12 months later we bought my wife’s Crosstrek. 5 months later my wife was in an accident. We came back to purchase anoth More

by hectorsoto007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Pico
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