Centennial Hyundai

The dealership experience was great, it just took too long for all the services to be completed. Thank goodness I had another vehicle. long for all the services to be completed. Thank goodness I had another vehicle. More

Pleasant atmosphere, conscientious service advisors. But was “nickel and dimed” at checkout and saw an item for $2.99. I asked cashier what that charge was for and she said it’s for the paper and suppli But was “nickel and dimed” at checkout and saw an item for $2.99. I asked cashier what that charge was for and she said it’s for the paper and supplies for her to print my invoice!! More

Steve Boyd and Luis Amaya were fantastic. Super kind, super knowledgeable, and made the experience a very smooth and pleasant process. They truly care and it shows. This is my second car purc Super kind, super knowledgeable, and made the experience a very smooth and pleasant process. They truly care and it shows. This is my second car purchase at this dealership. Steve in finance was also very helpful and kind and made the process easy! More

BBB rates this company a D- for good reason, they have little integrity, charging unwitting customers for unnecessary work, and causing damage to cars left overnight. They also charge premium prices for little integrity, charging unwitting customers for unnecessary work, and causing damage to cars left overnight. They also charge premium prices for parts claimed to be top of the line, that are the cheapest available. Service reps there were excellent before the company was bought by the Lithia Corporation...now they will lie to your face about your cars condition, and charge an arm and a leg for unnecessary maintenance. More

Very shady practices from start to finish. I had a terrible experience buying my F‑150 at Centennial Hyundai. Shauna was friendly to work with, but she still used a very high‑pressure sales ap I had a terrible experience buying my F‑150 at Centennial Hyundai. Shauna was friendly to work with, but she still used a very high‑pressure sales approach and gave me a terrible trade‑in value on my old vehicle, just pushing me to sign instead of clearly explaining the numbers. Johnathan in Finance loaded the deal with over $5,000 in oil and battery “extras” that were made to sound like they were being thrown in for free, but were actually rolled into the financing, so I’m now paying interest on top of them. On top of that, the warranty alone was almost $5,000 (plus interest), and the coverage was never properly explained before I signed. In total, I was hit with over $10,000 in extra charges that were never fully explained to me, and I now have to pay interest on them, which feels extremely deceptive and shady. When I called and spoke to Johnathan about it, all he said he could do was say “sorry” – no offer to fix anything, no attempt to make it right, just a “deal with it” attitude. I was also promised that several issues with the truck would be taken care of by the service department. I have had to make several separate trips to the dealership, which is about a 45‑minute drive each way, just trying to get the service issues resolved. Only one problem was actually fixed (a camera replacement); every other problem was ignored. In service, I mainly dealt with Danny, who was nice enough but still argued with me and tried to claim the vehicle did not have the issues I was describing, even after I clearly demonstrated them. It was only after I recreated the problem and had them run the code that they finally believed me, and now the service department is ignoring my calls and messages instead of taking responsibility for what was promised. I will never buy from Centennial Hyundai again, and I strongly recommend avoiding this dealership. More

Always receive friendly efficient service at Centennial Hyundai. They care about my vehicle as much as I do. Thank you! Hyundai. They care about my vehicle as much as I do. Thank you! More

Shauna was great! She went above and beyond and is a total girls girl! Everyone should ask for her She went above and beyond and is a total girls girl! Everyone should ask for her More

This dealerships is outstanding and the employees are very helpful. In particular karvantae garrison. he helped make the buying process quick and smooth. very helpful. In particular karvantae garrison. he helped make the buying process quick and smooth. More

Is as far as buying a car from them they’re good good quality cars quality cars More

Beware of this dealership and its deceptive tactics. They will mislead you in multiple ways to pressure you into buying unwanted protections or accessories. One common tactic is claiming that your finan They will mislead you in multiple ways to pressure you into buying unwanted protections or accessories. One common tactic is claiming that your financing couldn’t be approved at the interest rate you were originally pre-approved for. They may call or text you saying something like, “We’ve been working hard to secure your loan, but we couldn’t get it approved at that rate—however, we can offer a higher interest rate.” At that point, if you say you’d rather return the car, they may suddenly reverse course and agree to honor the original rate. If you hadn’t started walking away, you could have ended up signing a deal at the higher rate and paying thousands more in interest. If you confront them about yo-yo financing, they may shift tactics and pressure you into signing to “finalize” the deal, arguing that you already signed the purchase agreement. When challenged further, they may claim that because they eventually “honored” the original deal, the financing terms technically didn’t change—despite the fact that they initially attempted to push you into a higher rate. Be aware of practices like “yo-yo financing” and spot delivery deals. If possible, do not take the car home until financing is fully approved and finalized. It’s a good idea to accompany older or younger family members or friends to this dealership when they’re buying a car, so they don’t get pressured into higher rates or unnecessary add-ons. It’s very disappointing to see these kinds of tactics being used to target the Las Vegas community. Buyers deserve transparency and honesty, not pressure and manipulation. More