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Celebrity Ford of Tom's River

Toms River, NJ

4.4
753 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 753 reviews

November 12, 2022

Johnathan and the team at Downs made this a smooth easy process. They are great to work with and we will be purchasing cars from these guys in the future! More

by ShannonS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Joseph Markese
Nov 17, 2022 -

Celebrity Ford of Tom's River responded

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 10, 2022

I purchased a certified used 2021 ford edge and had a pleasurable buying experience. My salesman was Antonio Piano who was enjoyable to do business with. Antonio was friendly, knowledgeable about the veh More

by sal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, Donato Jensen
Nov 17, 2022 -

Celebrity Ford of Tom's River responded

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 05, 2022

The purchase process of my 2022 ford escape was outstanding. My sales professional as well as the full staff at downs ford displayed upmost professionalism More

by Zingeret
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Avison, Joseph Murphy, Donato Jensen
Nov 11, 2022 -

Celebrity Ford of Tom's River responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 26, 2022

I purchased my certified preowned Ford Escape SE AWD with Antonio Piano. This guy should win a product specialist award! He really knows his stuff! He was very calm even with my lousy driving on my test driv More

by Elizabeth.logan1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, Stacy Myers, Robert Avison, Donato Jensen, Joseph Krynski, Jonathan Baron
Nov 11, 2022 -

Celebrity Ford of Tom's River responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 25, 2022

Maria was absolutely phenomenal from the time we walked in the door to the time we left. She was extremely knowledgeable and patient. She truly went above and beyond during our great experience with Down's More

by bader.rachael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Donato Jensen
Oct 31, 2022 -

Celebrity Ford of Tom's River responded

Bader, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 19, 2022

This was my first time buying a car and Jonathan and the Downs Ford staff made it so easy. More

by devinward805
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Joseph Markese
Oct 22, 2022 -

Celebrity Ford of Tom's River responded

Hi, we're happy you found our staff to be so supportive during your experience here at Downs Ford, Inc.. If you have any further questions, please give us a call. We're always happy to help! Take care!

October 02, 2022

Everyone connected with Down's Ford were very helpful and courteous. They make every effort to insure that you have a pleasant experience More

by jcresbaugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Gene Wendelken, Donato Jensen
Oct 22, 2022 -

Celebrity Ford of Tom's River responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 29, 2022

Our salesperson Jonathan was awesome. He was very patient and knowledgeable. Best car buying experience. More

by wocohi3733
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Joseph Bogigian
Sep 30, 2022 -

Celebrity Ford of Tom's River responded

Hi wocohi3733, Thank you for your 5-star review. We are delighted to hear Jonathan made your car buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

September 22, 2022

Our salesman, Jonathan Tejada, made this the easiest car buying experience I have ever had. He worked late and was able to have us drive off in our new truck in record time. He was honest, patient, and an a More

by AG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Joseph Markese, Joseph Krynski
Sep 23, 2022 -

Celebrity Ford of Tom's River responded

Hi AG, We appreciate you taking to time to write to us and your 5-star rating. We are delighted to hear Jonathan was excellent during your car buying experience. We hope to see you on your next visit. Have a great day. Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

September 19, 2022

Had the best experience at Downs Ford! After a terrible experience at a different dealership, Amanda reassured me I was making the best decision for my truck wants. She was knowledgeable a More

by Abajor445
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Markese, Amanda Hoffman
Sep 20, 2022 -

Celebrity Ford of Tom's River responded

Hi Abajor445, We appreciate your 5-star review. We are delighted to hear Amanda made your buying experience excellent. Thank you for choosing Downs Ford for all vehicles needs. We hope to see you on your next visit. Have a great day. Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

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