Celebrity Ford of Tom's River

Great customer service. I had looked at several vehicles earlier in the day and now I drove over an hour to see the vehicle on the Downs Ford lot. The car was extremely clea I had looked at several vehicles earlier in the day and now I drove over an hour to see the vehicle on the Downs Ford lot. The car was extremely clean . I had been looking at the same model for a few weeks. Maria was polite and attentive. There was no high pressure push. She asked what I was looking for and what she could do to help me. I told her I was interested In bottom line because I was burned out from looking at cars. She went to her manager and came back with a price. The number was good and I bought it. Everyone from Maria to the finance department were easy to deal with and no pressure. I’d buy from them again More

On November 21st I was on a mission to find my wife the perfect suv! The requirements. Heated seat, third row seating, and captain chairs in the second row. Color anything but RED! I did some window shoppi perfect suv! The requirements. Heated seat, third row seating, and captain chairs in the second row. Color anything but RED! I did some window shopping at a few local dealer, but ultimately found myself favoring the FORD Explorer. The salesman was a gentleman name Antonio Piano….what a great name! I discussed all of my wife’s needs to Antonio, and he went to work canvassing the lot to find a few vehicles to offer us. He pulled around this very attractive white 2022 FORD EXPLORER with a pearl white finish! It was perfect. The interior had every one of my wife’s requirements, and a few more! When it came to the “FUN PART” closing the deal I was pleasantly surprised on how smooth the process went. Antonio had everything ready to go. His professionalism was second to none, and friendly is not the word. What an easy person to talk to. Not once did I feel pressured to purchase, which was very refreshing. To sum things up I recommend DOWNS FORD, and Antonio if your in the market for a new vehicle. You will not be disappointed! More

They are Pleasant, courteous, friendly. Antonio Piano was great, we have bought vehicles from Downs Ford before. Always come back. Antonio Piano was great, we have bought vehicles from Downs Ford before. Always come back. More

Sales and sales manager went above and beyond to help me get my new vehicle get my new vehicle More

Johnathan and the team at Downs made this a smooth easy process. They are great to work with and we will be purchasing cars from these guys in the future! process. They are great to work with and we will be purchasing cars from these guys in the future! More

I purchased a certified used 2021 ford edge and had a pleasurable buying experience. My salesman was Antonio Piano who was enjoyable to do business with. Antonio was friendly, knowledgeable about the veh pleasurable buying experience. My salesman was Antonio Piano who was enjoyable to do business with. Antonio was friendly, knowledgeable about the vehicle and treated us like family. Donato from the finance department was a pleasure to work with. Great job Downs Ford team!!! Definitely would recommend Downs Ford!! More

The purchase process of my 2022 ford escape was outstanding. My sales professional as well as the full staff at downs ford displayed upmost professionalism outstanding. My sales professional as well as the full staff at downs ford displayed upmost professionalism More

I purchased my certified preowned Ford Escape SE AWD with Antonio Piano. This guy should win a product specialist award! He really knows his stuff! He was very calm even with my lousy driving on my test driv Antonio Piano. This guy should win a product specialist award! He really knows his stuff! He was very calm even with my lousy driving on my test drive...LOL!!! Thanks for making my purchase such an awesome experience Antonio! More

Maria was absolutely phenomenal from the time we walked in the door to the time we left. She was extremely knowledgeable and patient. She truly went above and beyond during our great experience with Down's in the door to the time we left. She was extremely knowledgeable and patient. She truly went above and beyond during our great experience with Down's ford. We will never shop at another car dealership again. Down's Ford gained lifetime customers with us! More