
Celebrity Ford of Tom's River
Toms River, NJ
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We bought a truck from Downs back in 2002 and only recently it finally died and we needed to find a new truck/van in a hurry. We did have someone help us at Downs to search for what we were looking fo recently it finally died and we needed to find a new truck/van in a hurry. We did have someone help us at Downs to search for what we were looking for and I have to say they are amazing, the woman we dealt with did not stop searching and followed up with us to see if we were still searching ourselves as we are from Bergen County, she worked very hard in her search and we are thankful for her being very professional and not quitting but because we were in a hurry we did find one on our own. I wish to thank Downs and the woman who helped us by hiring people who care what they do. More
Very helpful and caring. No pressure. Antonio is amazing. took his time to make sure we where happy with our purchase. Patient and understanding. He is the best. No pressure. Antonio is amazing. took his time to make sure we where happy with our purchase. Patient and understanding. He is the best. More
It took a long time, but I got the Bronco I wanted, and they honored the price protection. Amanda was not my original salesperson, but she stepped in and did an amazing job making sure I got exactly what they honored the price protection. Amanda was not my original salesperson, but she stepped in and did an amazing job making sure I got exactly what I wanted. This is the second car I've gotten from Downs Ford. If I still lived in NJ it wouldn't be my last. More
I am very satisfied with Jonathan Tejada he was very helpful, informative pleasant to work with overall I’m very happy with the purchase I made, and Jonathan effort to get it done. helpful, informative pleasant to work with overall I’m very happy with the purchase I made, and Jonathan effort to get it done. More
THIS WAS BY FAR THE BEST EXPERIENCE I EVER HAD WHEN BUYING OR LEASING A VEHICLE. MARIA AND DONATO WERE A PLEASURE TO DEAL WITH, THERE WAS NO HIGH PRESSURE SALES PITCHES. THEY WERE VERY EASY TO TALK T BUYING OR LEASING A VEHICLE. MARIA AND DONATO WERE A PLEASURE TO DEAL WITH, THERE WAS NO HIGH PRESSURE SALES PITCHES. THEY WERE VERY EASY TO TALK TO AND ARE GREAT REPRESENTITIVES FOR DOWNS FORD. MARIA WENT OER AND ABOVE HELPIN ME. More
These people are number one. The service is 2nd to none. I would not buy any place else. They go above and beyond between the sales and the service thank you Amanda and your tea The service is 2nd to none. I would not buy any place else. They go above and beyond between the sales and the service thank you Amanda and your team especially your manager Joe. More
Amanda was great every step of the way. Donato was a pleasure to deal with as well. Great customer service, and attention to what we wanted on our truck order. Donato was a pleasure to deal with as well. Great customer service, and attention to what we wanted on our truck order. More
My wife and I went out looking to purchase a New Ford Ranger. After visiting Downs Ford we found conversing and dealing with Joseph to be very comfortable and a pleasure to do business with. Ranger. After visiting Downs Ford we found conversing and dealing with Joseph to be very comfortable and a pleasure to do business with. More
From the moment I walked in the showroom till I drove my new truck, the people at Downs Ford were very accommodating and treated me like family. new truck, the people at Downs Ford were very accommodating and treated me like family. More