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Celebrity Ford of Tom's River

Toms River, NJ

4.4
753 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 753 reviews

December 11, 2022

These people are number one. The service is 2nd to none. I would not buy any place else. They go above and beyond between the sales and the service thank you Amanda and your tea More

by User-536c1ef097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Markese, Joseph Krynski, Amanda Hoffman, Jonathan Baron
Dec 22, 2022 -

Celebrity Ford of Tom's River responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 09, 2022

Amanda was great every step of the way. Donato was a pleasure to deal with as well. Great customer service, and attention to what we wanted on our truck order. More

by Jimmythepoolguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donato Jensen, Amanda Hoffman
Dec 12, 2022 -

Celebrity Ford of Tom's River responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 08, 2022

My wife and I went out looking to purchase a New Ford Ranger. After visiting Downs Ford we found conversing and dealing with Joseph to be very comfortable and a pleasure to do business with. More

by bdflight
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Murphy
Dec 12, 2022 -

Celebrity Ford of Tom's River responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 02, 2022

From the moment I walked in the showroom till I drove my new truck, the people at Downs Ford were very accommodating and treated me like family. More

by Poolguy13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Markese, Robert Avison, Amanda Hoffman
Dec 04, 2022 -

Celebrity Ford of Tom's River responded

Hi, we are happy we could make your experience a positive one! At Downs Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

November 29, 2022

Everyone was nice and helpful. Never felt like I was pushed into something. Very happy, Antonio is Aces in my book.. And Donato in Finance was great also.... No Buyers Remorse More

by Dutch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, Donato Jensen
Dec 04, 2022 -

Celebrity Ford of Tom's River responded

Hi, we are happy we could make your experience a positive one! At Downs Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

November 25, 2022

My salesman, Antonio, was great and helpful. Transparent from the start and easy to work with! Highly recommend Antonio Piano. The dealership, eh… I could overhear the manager abruptly dismissin More

by Dan O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Antonio Piano
November 25, 2022

Great customer service. I had looked at several vehicles earlier in the day and now I drove over an hour to see the vehicle on the Downs Ford lot. The car was extremely clea More

by chumbini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Donato Jensen
Nov 27, 2022 -

Celebrity Ford of Tom's River responded

Hi Anthony, we are happy we could make your experience a positive one! At Downs Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

Nov 27, 2022 -

chumbini responded

My name is Anthony

November 22, 2022

On November 21st I was on a mission to find my wife the perfect suv! The requirements. Heated seat, third row seating, and captain chairs in the second row. Color anything but RED! I did some window shoppi More

by Tom Jensen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Piano
Nov 23, 2022 -

Celebrity Ford of Tom's River responded

Thank you so much for your kind words and accolades! We are very fortunate to have a Word Class Team at Downs Ford with Team members like Antonio. I agree Antonio is committed to our valued customers, ensuring he provides knowledge, expertise and value in every transaction. Thank you again for choosing Downs Ford and this amazing review! Robert Avison Partner & General Manager

November 22, 2022

They are Pleasant, courteous, friendly. Antonio Piano was great, we have bought vehicles from Downs Ford before. Always come back. More

by peteletizia
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Antonio Piano
Nov 25, 2022 -

Celebrity Ford of Tom's River responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 20, 2022

Sales and sales manager went above and beyond to help me get my new vehicle More

by Jrr7674
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donato Jensen, Amanda Hoffman
Nov 20, 2022 -

Jrr7674 responded

Definitely recommend downs ford

Nov 20, 2022 -

Jrr7674 responded

Good

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